Carbonite Safe Backup vs Carbonite Server comparison

Carbonite and OpenText are both solutions in the Cloud Backup category. Carbonite is ranked #31 with an average rating of 10.0, while OpenText is ranked #46. Carbonite holds a 0.5% mindshare in CB, compared to OpenText’s 1.3% mindshare. Additionally, 100% of Carbonite users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Carbonite Safe Backup

Read 1 Carbonite Safe Backup review

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340 Comparison Views

100% willing to recommend

Carbonite Server

Read 7 Carbonite Server reviews

1,779 Views
1,121 Comparison Views

100% willing to recommend

Carbonite Safe Backup

Carbonite Server

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Executive Summary

We performed a comparison between Carbonite Safe Backup and Carbonite Server based on real PeerSpot user reviews.

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January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Safe Backup

Ranking in Cloud Backup

31st

Average Rating

10.0

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Carbonite Server

Ranking in Cloud Backup

46th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th)

Mindshare comparison

As of January 2026, in the Cloud Backup category, the mindshare of Carbonite Safe Backup is 0.5%, up from 0.1% compared to the previous year. The mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Market Share Distribution
Product	Market Share (%)
Carbonite Safe Backup	0.5%
Carbonite Server	1.3%
Other	98.2%

Cloud Backup

Featured Reviews

Bert Hickman

Owner at Stoneridge Engineering, LLC

Continuous backup ensures data safety and seamless operation

One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data. It works silently in the background, and when needed, it's readily available. The seamless operation, 'set it and forget it,' ensures ease of use without causing system issues or interactions. Additionally, the continuous backup mode functions flawlessly.

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Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the most valuable features of Carbonite Safe Backup is its ability to support versioning, which allows me to restore previous versions if I accidentally mess up the data."

"I would recommend Carbonite to others with simple requirements. It does exactly what I need."

"Easy verification of things is the most valuable feature."

"Technical support handled all our issues quickly and effectively."

"It does not slow down your computer or use a lot of resources as it works."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

"It seems reliable and easy to use."

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"The solution is very stable."

More Carbonite Server pros

Cons

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11."

"In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine."

"The stability has room for improvement."

"In the next release I would like to see an improvement in the auto failover option."

"The Hyper-V backup has room for improvement."

"They do not yet have USB recovery but they are adding it in coming releases."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

Pricing and Cost Advice

Information not available

"Its price is reasonable."

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

Questions from the Community

What is your experience regarding pricing and costs for Carbonite Safe Backup?

My experience with pricing is positive. The plan is fairly priced, and since Carbonite meets my needs, I have no reason to change.

See all answers

What needs improvement with Carbonite Safe Backup?

In the past, I faced a problem where Carbonite would interfere with system restore operations on a Windows 10 machine. This issue was resolved with Windows 11. That said, initially, Carbonite and W...

See all answers

What is your primary use case for Carbonite Safe Backup?

I utilize Carbonite Safe Backup for continuous cloud backup. It is set to continually back up my files and data.

See all answers

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Product Reports

Buyer's Guide

Cloud Backup

January 2026

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Buyer's Guide

Cloud Backup

January 2026

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Also Known As

No data available

Carbonite Recover Backup

Overview

Carbonite Safe Backup offers a reliable and secure cloud-based data protection solution tailored for home and business users seeking efficient backup and recovery capabilities.

Designed for individuals and organizations, Carbonite Safe Backup provides seamless data backup with features that ensure data integrity and accessibility. Ideal for environments where data protection is critical, it helps in maintaining business continuity by safeguarding important information from unexpected data loss. Users appreciate its integration capabilities with other tools and its user-friendly setup, ensuring smooth operational workflows.

What are the key features of Carbonite Safe Backup?

Automatic Cloud Backup: Protects data continuously without manual intervention.
Remote File Access: Allows users to access files from any location via the cloud.
Encryption and Security: Ensures data is encrypted at rest and during transmission.
Versioning and File Retention: Offers multiple file versions and backups to reduce data loss risks.

What benefits and ROI should users look for?

Cost Efficiency: Reduces the cost of data loss with affordable subscription options.
Business Continuity: Ensures uninterrupted operations through reliable data recovery.
User Satisfaction: Simplifies data management, enhancing confidence in data security.

In industries like healthcare and finance, data protection is crucial. Carbonite Safe Backup finds applications by offering solutions that comply with strict regulatory requirements while providing scalable data backup and recovery options. It integrates with existing IT infrastructures to streamline backup processes without disrupting day-to-day operations.

Carbonite

Carbonite Server securely replicates data to the local backup server while securing a second copy in the cloud. Granular restore and local failover options ensure rapid recovery and minimal data loss. With integrated hardware and cloud failover for critical systems, Carbonite Server provides reliable data protection.

OpenText

Sample Customers

Information Not Available

INLINE Commercial Construction, Hamilton County

Find out what your peers are saying about Veeam Software, Commvault, Hewlett Packard Enterprise and others in Cloud Backup. Updated: January 2026.

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