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Casepoint vs Exterro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Casepoint
Ranking in eDiscovery
15th
Average Rating
5.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Exterro
Ranking in eDiscovery
4th
Average Rating
8.2
Reviews Sentiment
5.1
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the eDiscovery category, the mindshare of Casepoint is 2.0%, down from 2.5% compared to the previous year. The mindshare of Exterro is 2.8%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Mindshare Distribution
ProductMindshare (%)
Exterro2.8%
Casepoint2.0%
Other95.2%
eDiscovery
 

Featured Reviews

reviewer1604448 - PeerSpot reviewer
Partner at a legal firm with 11-50 employees
Overpriced for storing documents, it is not user-friendly, and the support is paid hourly
I hate everything about it this product. It is not user-friendly. There is maybe one person in our office who has any proficiency with it. I don't like it at all. For litigation, what I wanted was a one-stop shop. Once the document is produced as an exhibit for example, then I want to be able to annotate on that document and use that during my trial versus using Casepoint for the production. However, I now have to somehow download that production into several PDFs. I can't use the sort feature or other features. I would prefer to leave it on Casepoint because now I have tagged it for witnesses, which is helpful in litigation, but the notes features on Casepoint is a tiny box in the bottom right of the document and that is not really helpful to me because of the way that I use documents in the trial is, for example, if you are going to be my witness, I draft a direct examination of you. When I get to the point in my direct examination where I want to cover an exhibit that I'm trying to admit with you, I hyperlink that. The document that I have hyperlinked has my questions and notes on the document, that I'm going to ask you about, but I can't do that in Casepoint.
reviewer2844027 - PeerSpot reviewer
Assistant Professor of Cybersecurity at a university with 1,001-5,000 employees
Hands-on forensic training has bridged academic learning and real-world investigation practice
Speed has been an issue, but at the same time, I wasn't sure if that is particularly something that could be improved because I understand that there are large forensic images and can take a significant amount of time to process. That has been one thing with my students. Usually when they're doing a lab, they have to take a lot of time to actually process the image. Sometimes I actually give them processed images for the latter labs, but when it comes to creating the disk images themselves and processing the images, it takes a lot of time. At the same time, sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have. Although we do have lab machines that FTK runs on smoothly, for machines that students use, sometimes they can't be very high-end, so that is a real constraint. Since I am in academia, I would actually think more in terms of the academic pricing and licensing model. I would really appreciate if Exterro actually has an academic pricing or licensing model. Sometimes the cost could be a barrier. If Exterro has an academic program where it could partner up with universities to even give out exam vouchers or have some students sit for the exam with a reduced price and work with the institution, that would be really great.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Casepoint is scalable, and I don't have any issues with the scalability of this solution; it manages what we need as far as size."
"The initial setup was quite straightforward. It's really just a matter of plug-and-play."
"Casepoint is very stable."
"We like the reporting functionality. It just seems very clean."
"The biggest positive impact on students of Exterro has been readiness, as they actually graduate with hands-on experience in an industry-standard platform that employers use, which essentially bridges the gap between academic learning and real-world practice."
"It takes a lot of manual processes out, saves time, and lowers overall organizational risks."
"In my opinion, the best feature Exterro offers is the in-depth imaging process it provides."
"Exterro has had a positive impact on my organization by bringing many conveniences and delivering quick answers so that the board can make the best decision between terminating someone or even finding out if the person under investigation is or is not guilty in that incident."
"Exterro has positively impacted my organization by providing many features that aid in fast investigations of images, machines, systems, or files."
"In my opinion, the best features Exterro offers are complete, cheap, and free solutions."
"As a forensic science student, I can realistically use Exterro for all of my academic work."
 

Cons

"I hate everything about it this product. It is not user-friendly."
"The biggest pain point for me and most people is that when we have to update our passwords, we have to go back in and remap our web folders."
"Exterro could be improved because the documentation seems to be very short, and sometimes the kickoff setup is very tricky and confusing."
"Exterro can be improved by adding more sandboxing plugins or features since investigations increasingly require finding malicious files, processes, or any kind of DLLs or EXEs."
"I think one of the pain points I had was the number of emails that had to be sent out. If there was a way to just maybe reduce the bulk — that would be great."
"In my opinion, Exterro can be improved with more accessible prices."
"Sometimes the memory and hardware requirements could be demanding as well, specifically for lower-spec machines that students usually have."
 

Pricing and Cost Advice

"It's ridiculously overpriced and the bills are ridiculous."
Information not available
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
University
10%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Exterro?
The pricing for me is acceptable, though not comfortable considering I live in Brazil. The exchange questions for the dollar make it quite difficult.
What needs improvement with Exterro?
I am not frustrated with Exterro; I appreciate the changes, but I think it could enhance by continuing to evolve. The perfect score does not exist, but giving it a nine reflects that it is not perf...
What is your primary use case for Exterro?
My main use case for Exterro is to conduct forensics about fraud in payments and identify fraud in transactions while supporting federal policies in Brazil regarding fraudsters. It helps me identif...
 

Comparisons

 

Also Known As

No data available
Exterro Fusion
 

Overview

 

Sample Customers

BARNES & THRONBURG LLP, BRIGGS, Morgan Lewis, JENNER&BLOCK, COHENMILSTEIN, WheelerTriggO'Donnell LLP
Allstate, Statoil, AOL, Nike, Citgo, Target, UnitedHealth Group, Microsoft, MetLife, VISA, Oracle, American Express
Find out what your peers are saying about Casepoint vs. Exterro and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.