Cisco Duo vs DigiCert PKI Platform comparison

Cisco and Digicert are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.8, while Digicert is ranked #22. Cisco holds a 5.0% mindshare in AS, compared to Digicert’s 1.6% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 100% of Digicert users who would recommend it.

Cisco Duo

Read 89 Cisco Duo reviews

7,041 Views
4,858 Comparison Views

96% willing to recommend

DigiCert PKI Platform

Read 2 DigiCert PKI Platform reviews

929 Views
864 Comparison Views

100% willing to recommend

Cisco Duo

DigiCert PKI Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 28, 2025

Cisco Duo and DigiCert PKI Platform are prominent security solutions competing in the same category. Cisco Duo seems to have the upper hand in accessibility and customer support, while DigiCert PKI Platform is favored for its extensive feature set and value.

What features are offered by Cisco Duo in comparison to DigiCert PKI Platform?

Cisco Duo is praised for its multi-factor authentication capabilities, seamless integration, and reliable performance. DigiCert PKI Platform is noted for its comprehensive certificate management, scalability, and extensive API support.

What areas of improvement can be found in Cisco Duo in comparison to DigiCert PKI Platform?

Cisco Duo users suggest enhancements in biometric authentication, offline functionality, and adding more advanced security options. DigiCert PKI Platform users seek improvements in user experience, streamlined certificate renewal processes, and better customer engagement.

How is the ease of deployment and customer service of Cisco Duo in comparison to DigiCert PKI Platform?

Cisco Duo is praised for its straightforward deployment process and robust customer service. DigiCert PKI Platform is also recognized for its deployment ease but receives mixed reviews on customer service responsiveness.

What setup costs and ROI can be seen with Cisco Duo in comparison to DigiCert PKI Platform?

Cisco Duo is appreciated for its reasonable pricing and perceived ROI. DigiCert PKI Platform, though more expensive, is considered worthwhile due to its extensive features.

To learn more, read our detailed Cisco Duo vs. DigiCert PKI Platform Report (Updated: February 2026).

Buyer's Guide

Cisco Duo vs. DigiCert PKI Platform

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (3rd), Access Management (4th), ZTNA as a Service (4th), Cisco Security Portfolio (2nd), Multi-Factor Authentication (MFA) (1st)

DigiCert PKI Platform

Ranking in Authentication Systems

22nd

Average Rating

9.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 5.0%, down from 10.2% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.6%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Market Share Distribution
Product	Market Share (%)
Cisco Duo	5.0%
DigiCert PKI Platform	1.6%
Other	93.4%

Authentication Systems

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

Indra Maulana

Business Solution and Development Manager at PT ADPS

Tailored to the lifecycle management needs of banks

The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."

"The feature that my organization started using more recently in Cisco Duo is offline authentication."

"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."

"It meets our security needs very well. It is easy to use, and documentation is also available. It is also very stable and scalable, and its support is also very good. We are satisfied with this solution."

"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."

"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."

"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."

"The feature of Cisco Duo that I appreciate most is the push notifications."

More Cisco Duo pros

"The most valuable feature is the communication based on PKI certificates."

"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."

Cons

"Reducing or eliminating the "telephony credits" system used by Duo would be great."

"I would appreciate seeing Cisco Duo improved with a tighter integration with Active Directory to secure not just Remote Desktop to a server, but all the remote levels of connection that you can make to a server."

"We have a 24 hour timer for our Duo cookie and we would like to reduce this to a shorter time when using Duo."

"The only time I really had some negative feedback for them was about the UI of their mobile app, but they improved it in the last version. It is good on the functionality side, but their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. If you are on a monthly term or a yearly contract, you basically pay the same price, and that is very unusual. Normally, there is a discount when someone signs up for the 12-month system."

"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."

"They could just continue to add more integrations."

"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."

"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."

More Cisco Duo cons

"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."

"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."

Pricing and Cost Advice

"I haven't seen it in a while, but it's at par with everything else licensing-wise."

"You pay per user when using this solution and the pricing is fair."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"My experience with pricing, setup costs, and licensing has been good, with no issues. I am pleased that the prices remained stable after Cisco acquired the solution."

"Its price is reasonable. It is not highly expensive."

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."

"Cisco has the most expensive products because market leaders tend to charge a lot."

"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."

More Cisco Duo pricing and cost advice

"This solution won't cost much, as this would be free with the licensing from Microsoft."

"I would rate it seven for the price."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Computer Software Company

Comms Service Provider

Financial Services Firm

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	18
Large Enterprise	40

No data available

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

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What is your experience regarding pricing and costs for Duo Security?

The pricing of Cisco Duo is quite reasonable compared to other products.

See all answers

What needs improvement with Duo Security?

One downside of Cisco Duo is the expense, as there are clients that can afford only the basic package, which does not include Geo-fencing, leaving them unable to pay for the more expensive level, w...

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Comparisons

Fortinet FortiAuthenticator vs Cisco Duo

Compared 7% of the time

Microsoft Entra ID vs Cisco Duo

Compared 7% of the time

Fortinet FortiToken vs Cisco Duo

Compared 6% of the time

Yubico YubiKey vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 4% of the time

More Cisco Duo Competitors

CyberArk Certificate Manager vs DigiCert PKI Platform

Compared 21% of the time

Entrust Identity Enterprise vs DigiCert PKI Platform

Compared 14% of the time

Fortinet FortiAuthenticator vs DigiCert PKI Platform

Compared 12% of the time

Microsoft Entra ID vs DigiCert PKI Platform

Compared 9% of the time

OneSpan DIGIPASS vs DigiCert PKI Platform

Compared 7% of the time

More DigiCert PKI Platform Competitors

Product Reports

Buyer's Guide

Cisco Duo

February 2026

Download Cisco Duo product report

Buyer's Guide

Authentication Systems

January 2026

Download DigiCert PKI Platform product report

Also Known As

Duo Security

DigiCert PKI, Symantec Managed PKI Service

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

The smartest solution for simplifying user identity management for existing network access, directory services and business applications. DigiCert PKI Platform is the industry-leading solution that allows you to secure and manage all of your PKI applications from one place — no matter what solutions you have in place. Take control of and automate the certificate lifecycle for: Email, WiFi access points, Secure VPN, Mobile device management, Document Signing, Smart card login, Internet of things.

Digicert

Sample Customers

Information Not Available

paypal, verizon, cloudflare

Buyer's Guide

Cisco Duo vs. DigiCert PKI Platform

February 2026

Free Report: Cisco Duo vs. DigiCert PKI Platform

Find out what your peers are saying about Cisco Duo vs. DigiCert PKI Platform and other solutions. Updated: February 2026.

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