No more typing reviews! Try our Samantha, our new voice AI agent.

Cisco Duo vs DigiCert PKI Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
157
Ranking in other categories
Single Sign-On (SSO) (3rd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
DigiCert PKI Platform
Ranking in Authentication Systems
24th
Average Rating
9.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.8%, down from 9.0% compared to the previous year. The mindshare of DigiCert PKI Platform is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.8%
DigiCert PKI Platform1.5%
Other94.7%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Indra Maulana - PeerSpot reviewer
Business Solution and Development Manager at PT ADPS
Tailored to the lifecycle management needs of banks
The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions. The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seek an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Being a partner of DigiSet, we rely on the implementer for support in service deployment, installation, and resolution of any issues that may arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The decision to choose Cisco Duo is based on the many features it offers that we did not find in other applications, and since we were already using Cisco for our other needs, it made sense not to switch to a competitor."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"Since we onboarded it, since we started using Cisco Duo, we have never had any operational glitch."
"It's pretty easy for users to figure it out."
"Cisco Duo has improved our operational efficiency and reduced costs in areas such as authentication, IT support, and security operations by enhancing our security workflows; pretty much everyone is using MFA at work, making it easy for us to see who is actually accessing our network and computers."
"The solution is pretty secure."
"The features of Cisco Duo that I like the most are all of the above, especially the multifactor authentication that is very easy to use now."
"I emphasize the importance of automation in Wi-Fi management, particularly in tasks such as certificate renewal. The requirement extends to the ability to generate new certificates from a local server within the data center. There is a need to establish a new server for local certificate issuance and highlights the desire for automation in the deployment process. The emphasis lies in leveraging automated solutions to streamline these operations effectively."
"The most valuable feature is the communication based on PKI certificates."
"The public key infrastructure certificates issued by the PKI servers helped me set up good client-server authentic communications."
 

Cons

"I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system. You have to authenticate and do your regular login and your Active Directory logins."
"I think that the dashboard needs to be improved."
"Duo Security should better organize its tile feature to organize applications better."
"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"The technical engineers in the first line of support should improve their knowledge."
"There are limitations because Cisco Duo does not support Hotmail accounts, which many people use to log in to their systems."
"I think Cisco Duo can be improved."
"From an automation perspective, PKI is a bit of a debatable topic and can be improved as time demands."
"The customer finds value in adopting a platform from Jira, particularly for the ease it brings to their processes, both for on-premises operations and batch processing. Their objective is to create a new customized server specifically designed for generating certificates. This server is intended for the generation of certificates, emphasizing that it is not meant for free domain replacement. The platform of choice for this purpose is Digital One, a product that offers full customization and aligns well with the customer's preference for tailored solutions.The process of certificate issuance from Microsoft's AB involves renewal or replacement every five years. However, an issue arises in that this particular certificate requires renewal annually instead of the standard five-year cycle. The challenge is attributed to personnel changes, where an administrator responsible for the process resigns within the five-year period. To address this, we seeks an automated solution that operates seamlessly with a single sign-on approach, eliminating the need for user IDs or passwords. The automation involves approval and subsequent deployment without complexities. Us, being a partner of DigiSet, relies on their implementer for support in service deployment, installation, and resolution of any issues that may arise."
 

Pricing and Cost Advice

"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"Its price is reasonable. It is not highly expensive."
"I rate the product pricing a seven out of ten."
"The pricing was a lot more than what we were paying for our previous solution."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"This solution won't cost much, as this would be free with the licensing from Microsoft."
"I would rate it seven for the price."
report
Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
908,858 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Financial Services Firm
10%
Construction Company
10%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise79
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
Ask a question
Earn 20 points
 

Also Known As

Duo Security
DigiCert PKI, Symantec Managed PKI Service
 

Overview

 

Sample Customers

Information Not Available
paypal, verizon, cloudflare
Find out what your peers are saying about Cisco Duo vs. DigiCert PKI Platform and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.