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Cisco Duo vs ESET EDR/XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (4th), ZTNA as a Service (7th), Cisco Security Portfolio (4th), Multi-Factor Authentication (MFA) (2nd)
ESET EDR/XDR
Ranking in Authentication Systems
42nd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Endpoint Detection and Response (EDR) (58th), Extended Detection and Response (XDR) (37th)
 

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 9.3%, down from 11.7% compared to the previous year. The mindshare of ESET EDR/XDR is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Patrick Stevenson - PeerSpot reviewer
Centralized authentication simplifies logins and saves time
There aren't any new features or functionalities in Cisco Duo that my company has started using recently; we use it primarily for the authentication portion. There are other features we can use, yet we haven't turned those options on yet, so that's more a matter of time than anything. We have many different vendors and types of devices that we require MFA for login. That said, Duo helps bring all of those accounts into one system, in conjunction with ISE, you have one username, one password, and you access all the devices instead of having every device have its own credentials. It lowers the number of passwords you need to have. Cisco Duo is on the right track for improvement. A lot of their devices already integrate with it now. They keep adding features for more devices that interact natively with it, instead of having to have a third-party server to reach out to Duo. I would rate Cisco Duo overall about an eight out of ten; it's a strong product.
PB
Achieves robust data protection and reliable security with the help of advanced automation features
We promote customers to purchase our ESET EDR_XDR and Data Loss Prevention (DLP) solutions. In our office, with about one hundred and fifty people, we use ESET EDR_XDR personally to protect data from unauthorized threats and gain early awareness to protect against cyber attacks The cost and basic…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"I like the set time that users can log into devices during the day and how many times they can do so. I also like the ability to restrict the regions from which the user can get in. Users outside of our country or even the town cannot log in."
"Cisco Duo is quick to deploy and easy to start."
"The multi-factor authentication process and the geo-locking features are great."
"Compared to Cisco, the general support I experience is fantastic; I have no complaints about it."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The initial setup of ESET EDR_XDR is very simple, easy to deploy, and manage."
"The solution is easy to use."
 

Cons

"Regarding the stability and reliability of the Cisco Duo solution, we have experienced some outages over the last few years that are significant because people can't log in."
"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"Duo Security could improve by being more compatible with other vendors."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"The solution could improve how it scours each website."
"ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks."
 

Pricing and Cost Advice

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"It was very reasonable."
"You pay per user when using this solution and the pricing is fair."
"My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Duo Security is free."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"I rate the solution’s pricing a six or seven out of ten.."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
Comms Service Provider
20%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
What needs improvement with ESET EDR/XDR?
ESET EDR_XDR needs to conduct more research and development and innovations in early detection of attacks. Improvements in preventive maintenance and early detection of cyber attacks are necessary ...
 

Also Known As

Duo Security
ESET Secure Authentication
 

Overview

 

Sample Customers

Information Not Available
Mitsubishi Motors, Canon
Find out what your peers are saying about Cisco Duo vs. ESET EDR/XDR and other solutions. Updated: May 2025.
860,168 professionals have used our research since 2012.