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Cisco Duo vs WatchGuard AuthPoint MFA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Multi-Factor Authentication (MFA)
1st
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
158
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (2nd), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), AI Data Analysis (3rd)
WatchGuard AuthPoint MFA
Ranking in Multi-Factor Authentication (MFA)
6th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
7
Ranking in other categories
Authorization Software (4th)
 

Mindshare comparison

As of August 2026, in the Multi-Factor Authentication (MFA) category, the mindshare of Cisco Duo is 15.4%, down from 18.0% compared to the previous year. The mindshare of WatchGuard AuthPoint MFA is 2.0%. It is calculated based on PeerSpot user engagement data.
Multi-Factor Authentication (MFA) Mindshare Distribution
ProductMindshare (%)
Cisco Duo15.4%
WatchGuard AuthPoint MFA2.0%
Other82.6%
Multi-Factor Authentication (MFA)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer2245134 - PeerSpot reviewer
IT Manager at a financial services firm with 1,001-5,000 employees
Includes many security features and provides push notification feature
Technical support needs more people who have good technical skills and knowledge instead of just sharing documentation. We can refer to the documentation from our end. It will be easy for us to troubleshoot if they have someone with knowledge of how these boxes work. We contact technical support when we can't find the issue after referring to the documentation. So, when they offer us documentation, it makes no sense. We need someone with that knowledge level to understand the issue and at least recommend what needs to be done. Documentation sharing is something I can agree with. However, they share the document for any issue and ask us to refer to it. Having a TAC in place doesn't make sense if they don't want to resolve something in real time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Examples of how these features have benefited my organization include that end users are happy and I am happy because I do not have to constantly monitor it every single day."
"For me, the biggest return on investment when using Cisco Duo is my time."
"The multi-factor authentication process and the geo-locking features are great."
"I love Duo Security's push notifications. It's simple, fast, and secure. From the user's perspective, the solution is seamless. The security aspect is great."
"Cisco Duo scales very well with the growing needs of my company; during COVID, when we had a higher number of users, there were no problems at all."
"Cisco Duo is very easy to deploy and the documentation is very thorough, which makes deployment straightforward."
"Cisco Duo has improved my operational efficiency and reduced costs in areas such as authentication, IT support, and security operations significantly."
"The features of Cisco Duo that I like the most are all of the above, especially the multifactor authentication that is very easy to use now."
"The initial setup is very simple."
"The WatchGuard firewall includes many security features, such as UDP, block filters, web filtering, and GeoBlock."
"The token-based two-factor verification (2FA) for user logins is valuable. It's the primary reason we use AuthPoint, and I find it very effective."
"WatchGuard AuthPoint is the multifactor authentication solution for our VPN and is our multifactor authentication piece to connect to our VPN back into our network."
"We use well-prepared templates to integrate AWS and Office 365 so it's very, very easy to implement for our needs."
"The approvals feature of this solution is very good; it is operated by just one button, and can be controlled from a mobile device if needed."
"The integrations are good."
"Personal notifications are very easy to use."
 

Cons

"I think Cisco Duo could be improved by including email authentication, as there is currently only SMS, SMS push, and code generation, but having email authentication could be beneficial when you don't have a phone."
"I am not certain how Cisco Duo has helped me evolve in my IAM strategy from simple authentication to a more comprehensive identity security platform."
"Integration with a product such as Microsoft Sentinel would be great. As the product continually improves, I'm unsure if this feature is available."
"There was an issue related to integration with third parties."
"I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"I think Cisco Duo can be improved by integrating it more with developer tools; there is not a lot in terms of developer tooling with respect to authenticating to command line toolsets."
"Often, people do not receive expiration messages, and sometimes, for security reasons, accounts get disabled without notifying the end user, so they mistakenly think something has gone wrong when it really just needs to be re-enabled on the external system."
"Documentation on cloud could be improved."
"It's not so simple to configure."
"The solution should implement a tagging process, which will provide an extra layer of security for the devices connected to the VPN."
"The product must enable administrators to restrict the privileges of remote users."
"Locking could be enhanced to be GDPR compliant."
"It has been really great. We don't have any complaints about it at all. We've only had one or two very minor glitches, and they were just in passing."
"We would like the zero trust feature of this solution to be completed, with more details added and more laptop management capability."
"My only concern is the segmentation of services, which I understand is common in SaaS."
 

Pricing and Cost Advice

"I haven't seen any information on the pricing in four years, so I can't comment on that."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"During testing we are allowed a certain number of licenses for free."
"I rate the product pricing a seven out of ten."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"You pay per user when using this solution and the pricing is fair."
"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."
"The pricing, I believe, is around $3 a user a year. It is quite reasonable."
"We got the product at a low price."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
8%
Outsourcing Company
8%
Comms Service Provider
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise26
Large Enterprise79
By reviewers
Company SizeCount
Small Business8
Large Enterprise2
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
It is a little bit expensive, but with security, we cannot compromise on it.
What needs improvement with Duo Security?
To improve Cisco Duo, we have some third-party hardware, and for integrations with that, we need more user-friendly integrations since third-party integration can present a lot of compatibility iss...
What needs improvement with WatchGuard AuthPoint?
It's so simple to configure. We have integration with the WatchGuard firewall.
 

Also Known As

Duo Security
AuthPoint
 

Overview

 

Sample Customers

Information Not Available
Ellips, Mednet, Diecutstickers.com, Fletchers Solicitors
Find out what your peers are saying about Cisco Duo vs. WatchGuard AuthPoint MFA and other solutions. Updated: June 2026.
909,679 professionals have used our research since 2012.