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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco HyperFlex HX-Series is simple to use, user-friendly and has been best for our purposes."
"Offers very good data protection and provides system uptime availability effectively."
"The possibility to share the workload is one of its most valuable features. We have many applications which have need of workloads only a few times in a month, so we share HyperFlex with them."
"We haven't had any downtime; it is absolutely stable."
"This kind of solution adds a lot of value because it helps the IT department to align with the business' view."
"Most of our users are Cisco customers, so it fits in within the suites we use. Primarily for me, as a solution architect, it's the technology and architecture that is the most valuable. I know from my technical colleagues that it's easy to use and for the customer, the up-time is the most valuable asset. It's running, has low failure, and so on which is why we use it."
"The product is easy to manage and flexible for upgrading without major changes."
"Overall, the solution is pretty good."
"NetApp HCI's ability to scale on demand is a differentiator in the marketplace."
"The stability is fantastic; in my mind, it's one of the best storage products and the software around it has got to be the best across all different storage environments."
"The scalability is great, because it can scale independently."
"HCI definitely improved how flexible we scale, and our entrance into the cloud. The features are very rich, in terms of both avenues. It's helped us flexibly move and shift our workloads around, back and forth."
"We're trying to move to a much more API-driven management of all of our products, and NetApp's product is, from all the SDS providers we have seen, the most fully-baked API out there."
"This is a strong product and it works very well, and the processes around it continue to grow and mature."
"The most valuable feature is the convergence."
"Scalability was another thing I was looking at. The solution, by its very nature, is designed to be expandable and flexible, so you don't have to buy performance you don't need today, but you're also not stuck with something you can't expand."
 

Cons

"One aspect that really needs to be looked at, is to fix the bugs issue."
"Sometimes when there are multiple technologies involved in a support case, this is when there is a bit of a lag."
"If we compare it with VMware, the VMware product is basically very open, and it can be easily integrated with any platform. VMware product is also available on the cloud and is not an appliance-based product, whereas Cisco HyperFlex is an appliance-based product. Companies that want to use HCI as a platform or as a service would prefer something without an appliance. A SaaS-based product is better for a customer who is using the cloud and has multiple resources, workflows, and devices on the cloud and wants to go for a hyper-converged solution. This is where improvement is needed. In addition to an appliance-based product, Cisco should provide a SaaS-based product. Its price should be lower. Cisco needs to work on the pricing model for this product. Its price is a big road blocker when competing against Nutanix and VMware, which are its main competitors."
"The main issue is cost-wise. Cisco costs more than its competitors."
"We need to be able to scale out and not just up. When you want to scale up or scale out, you are quite limited."
"If we could have just a single pane of glass, where everything can be managed through that one app, rather than have multiple apps, it would be great."
"Does not support the stretch cluster, and the interface is not good."
"I would like the pricing to be cheaper."
"I'm not a fan of how they don't log you out properly from some of their web tools for management."
"My biggest pain point is the installation part. I would like to see the appliance itself remove the entire switch that goes behind it and figure out how to do all the cluster interconnects within the box itself."
"I would like to have more variety, like GPU cards."
"If you want to have a really dense data center then it's hard to have a big chunk of cabling going through everything."
"HCI has not enabled us to consolidate workloads or break down silos and has not increased application performance. It has also not resulted in more efficient use of compute resources."
"There are some legacy applications which still cannot be migrated. That is why we have to keep two environments: legacy and the new one. We would like to see more compatibility to move stuff."
"It would be nice to have better access to tutorials and a test environment for simulations."
"I would like to see a better upgrade process, like the one that ONTAP has."
 

Pricing and Cost Advice

"Here in Brazil... it is very expensive. It's very hard for almost all companies to buy even the small version of this solution."
"There is no additional licensing cost other than the cost for each part."
"Cisco is quite expensive, but not in the initial first buy."
"We have a yearly license."
"For customers in the private sector, this product can have a very high return on investment."
"If you don't look at the costs of the systems, the scalability is quite good."
"It is relatively expensive, but it can easily return value by freeing up other resources."
"Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700."
"Its price is comparable to the competitors in the market."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"The price of the solution is okay but could improve."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"The licensing fees are renewed annually."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
15%
Marketing Services Firm
9%
Educational Organization
7%
Construction Company
23%
Financial Services Firm
10%
Marketing Services Firm
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise17
Large Enterprise57
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Overview

 

Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
Find out what your peers are saying about Dell Technologies, Nutanix, Broadcom and others in HCI. Updated: July 2026.
908,834 professionals have used our research since 2012.