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Cisco HyperFlex HX-Series [EOL] vs NetApp HCI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco HyperFlex HX-Series [...
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
NetApp HCI [EOL]
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Nuno Mendes - PeerSpot reviewer
IT Manager - Resp.Department at Parvalorem
High performance solution that makes it easy to efficiently manage VM resources
In our case as a credit recovery company working with the state, our infrastructure is fixed and stable as we don't have the same need for growth as other types of companies. That said, one of the biggest problems with HyperFlex HX is that if you want to adjust your solution in terms of processing power, memory, or disk capacity, you have to buy completely new hosts. From a financial perspective, it can be very expensive to do so, and from a legal perspective, there are all kinds of compliance issues we would have to sort out before buying any new solution or application. Since we as a company will only be operating for perhaps the next ten years, when our HyperFlex solution comes to its end-of-life in 2024 our next step will likely not be with HyperFlex or any other solution from Cisco. Instead, from a financial point of view, we will likely turn toward a cloud solution because, that way, we won't have to spend so much money on physical infrastructure. We are, after all, only a small company and HyperFlex can be very expensive for other companies of our size, whether in Portugal or elsewhere like the United States. One other area for improvement is in regard to HyperFlex's integration with VMware. HyperFlex integrates with a specific version of VMware in such a way that HyperFlex doesn't always resolve security issues with VMware at the same pace as what you see in native implementations of VMware. This has happened in one or two situations in the past. On the other hand, the integration is otherwise adequate, especially in terms of availability and virtualization features (such as being able to split up each of our four hosts within VMware).
MB
Chief Information Officer at Lucart S.p.A.
Crashed continuously, complex to deploy, and bad after-sales support - NETAPP FIXED the problems in 2022
Their after-sales support, SLA, and third-parties availability should be improved. NetApp's support is very difficult to engage. We have an SLA of onsite support within 24 hours. but they don't respect the SLA. Its stability was very bad. It has been crashing continuously. In one year, we got three crashes, which is unbelievable for an appliance that is guaranteed for 10 years without any crashes. In 2022, NetApp Italy, driven by the country manager Davide Marini, fixed all our issues and added additional computation power for free. This is a great example of customer care. They could have done it right the first time of course, but admitting the errors and putting in place such a remediation plan has been a very professional behavior.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a very robust solution; there are a lot of products on the market you can access, but this is an end-to-end compact solution for the end customer, it's good, and it's a high-end type of product."
"It is a good system to run our virtual machines and services on for high performance and high availability."
"The integration between the storage and the server applications is the most valuable feature of this solution. It cuts down on the necessity to buy a secondary storage system.. It saves money in the long-run."
"This is very beneficial for our company as we own a service that should be up and running 24/7."
"Cisco HyperFlex is the best appliance-based product."
"Cisco offers very good quality."
"We haven't had any downtime; it is absolutely stable."
"The management feature is the solution's most valuable aspect."
"The initial setup was straightforward; it was easy and fast to deploy, and NetApp Cloud Manager made getting up and running with Cloud ONTAP amazing, easy to use, simple, and it basically did everything."
"It is easy to administrate the solution, and the company handles its technical support well."
"NetApp HCI is a stable solution."
"Now you don't have to be a storage administrator to provision or do anything, and any VMware system administrator, with the ease of a button, would get storage provision, which makes their lives easier."
"Because NetApp usually marries capacity, performance, and upgrade planning together, there's not a whole lot that I need to worry about at this point."
"The ease of deployment is a positive feature that allows us to scale easily."
"Simple setup and having the storage and compute right on one deployment is the most valuable aspect of this solution. They're able to get set up and ready to go and start having their DevOp team deploy to that environment."
"The solution has generally affected storage performance in our organization by adding a high-performance storage option into the environment."
 

Cons

"Ultimately we've noticed the updates and upgrades take a bit of an impact on the solution, more so having to reboot the solution and having to restart it."
"The primary improvements should be made in the cluster storage controller VMs so that they don't break the upgrade process."
"The initial setup could be faster, due to the prerequisites."
"Maybe a better version is required to gather all of the information to allow HyperFlex to bring everything online more rapidly."
"In the next release, I would like to see them able to connect to the public cloud."
"The initial setup can be complex."
"HyperFlex could be improved by reducing the minimum number of nodes supported from three to two."
"Comparable solutions with switches, storage, and services are cheaper than HyperFlex. It should be cheaper."
"The networking needs improvement."
"I would like to see a better upgrade process, like the one that ONTAP has."
"It is easy to install now, but could potentially be even simpler."
"They could improve the packaging."
"There's a limitation with a block in the file. That's where I see that it's not very efficient for upgrades and for management."
"Unfortunately, the solution has not reduced our hypervisor footprint."
"The price of the solution is okay but could improve."
"The product needs better support for installing the operating system on the machine."
 

Pricing and Cost Advice

"Pricing is better if you buy more Cisco products."
"Cisco HyperFlex HX-Series is expensive. It's a standard license, and we pay for it yearly. I think we pay about 700."
"We would not have invested if we didn't feel the return was there for our customers."
"We are on an annual subscription and the price is fair."
"Its price is rather fair when compared with other solutions like VxRail, vSAN, and HPE SimpliVity. We got a fair amount of discount from Cisco for Cisco HyperFlex. It is cost-effective. We have renewed storage till next year, and we have already paid the vendor. When we talk about HyperFlex or any HCI solution, storage is the part where we can reduce a lot of costs. At the current moment, we are already using NetApp storage, which did not allow us to go for a full Cisco HyperFlex setup. We are planning to go to a larger scale next year. Then we will be able to see how cost-effective it really is for us."
"They are not the cheapest on the market. But there's an old saying I like to quote: "If you know that you are getting what you pay for, it's fine if it's expensive.""
"I would like a clearer licensing model. It should explain a bit more what you receive if you buy the more expensive license rather than the standard one."
"We have a yearly license."
"This solution saved our organization time (35 percent) and money. We have a hefty group of developers, and if you multiply that by 30 to 35 percent, that is quite a bit of money."
"All the licenses are included when you buy the program."
"Licenses run on a yearly basis, and there aren't any additional fees other than the standard licensing fee."
"Where we lost nearly 75 percent of our infrastructure due to a malicious attack and were able to recover two and a half hours into it due to the integration, it saved us and all of our customers. Because we were able to recover so fast from the attack, the solution paid for itself right there."
"Its price is aligned with the market. In addition to the standard licensing fees, there is an integrator cost."
"Its pricing is lower than our previous solution."
"You still have to pay for the licensing for VMware and Red Hat licenses separately. It's not all inclusive at this point."
"There are the overall infrastructure costs. Even though the initial costing was higher, we calculated for year-to-year for five years. That brought us into a position where we decided, we have to go for HCI rather than having distributor systems."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
12%
Marketing Services Firm
7%
Construction Company
19%
Outsourcing Company
10%
Financial Services Firm
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise16
Large Enterprise58
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise19
 

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Sample Customers

BluePearl Veterinary Partners, Ready Pac Foods, Bryant University, Bellevue Group, KPIT Technologies, City Harvest
American Showa, Children's Mercy, Coca-Cola, Consultel Cloud, Evangelische Landeskirche in Wurttemberg, Imperva, Surface Mount Technology
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