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Cisco Intersight vs eG Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Cisco Intersight offers cost-effective operations by reducing personnel, consolidating resources, and minimizing configuration time and workload.
Sentiment score
9.4
Organizations experienced cost savings and efficiency gains with eG Enterprise, reducing service requests by 75% and optimizing operations.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
Systems Engineer at FNB South Africa
I have seen a return on investment, as we need fewer employees, and most of it can be done from one dashboard.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
Our customers see excellent return on investment because eG Enterprise helps anticipate problems, saving money in the long run.
Senior Enterprise Director at Towers IT
I'm also very satisfied with the integration of eG Enterprise into the APIs, into trouble ticketing, and into advanced reporting.
Consultant at a computer software company with 5,001-10,000 employees
 

Customer Service

Sentiment score
7.5
Cisco Intersight customer service is praised for prompt, professional support, though regional inefficiencies and contract requirements exist.
Sentiment score
10.0
eG Enterprise is praised for exceptional support, quick response, expert team, and effective problem resolution despite occasional delays.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Senior Network Architect at ocp tech
On a scale of one to ten, I would rate the customer support a ten.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
Cisco provides better support than anyone else.
Sr. Network Engineer at Saudi Business Machines - SBM
I would rate their technical support for eG Enterprise probably as the best I've ever dealt with.
Consultant at a computer software company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.5
Cisco Intersight is praised for its scalability, allowing easy management and automation across multiple environments with minimal configuration.
Sentiment score
8.6
eG Enterprise is praised for seamless integration, scalability, and effective management, with minor challenges resolved through support.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Systems Engineer at FNB South Africa
Scalability allows for creating server profiles quickly, mapping them to multiple servers, and removing them when scaling down.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
Student at University of Helsinki
 

Stability Issues

Sentiment score
7.5
Cisco Intersight is stable with reliable notifications, though upgrade issues and technical gaps occasionally affect its performance.
Sentiment score
8.6
eG Enterprise is stable and non-intrusive, with seamless installations and updates, performing well under high traffic conditions.
Some steps are not included in the official documentation, which can create challenges.
Senior Network Architect at ocp tech
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Systems Engineer at FNB South Africa
Insufficient data center cooling can lead to temperature-related performance issues, and Cisco Intersight captures these details.
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
 

Room For Improvement

Cisco Intersight users seek better integration, migration, and automation, stressing improvements in usability, hybrid cloud management, and AI features.
eG Enterprise needs updates in UI, customization, integration, configuration, pricing, and licensing to improve user experience.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
System Presale at Bezeq
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
Systems Engineer at FNB South Africa
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
Student at University of Helsinki
For small and medium businesses, eG Enterprise is usually too expensive.
Senior Enterprise Director at Towers IT
I think the overall licensing models of eG Enterprise could be changed and adapted to a more flexible, more agile structure.
Consultant at a computer software company with 5,001-10,000 employees
 

Setup Cost

Cisco Intersight offers flexible, competitive pricing with various licensing options, though advanced features may incur additional costs.
eG Enterprise offers cost-effective pricing with flexible licensing, starting at $100,000 annually for 150 services, including setup.
The pricing is fair and reasonable, particularly for enterprises.
Systems Engineer at FNB South Africa
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
Student at University of Helsinki
The pricing is solid for what we get.
Chief Technology Officer & Co-Founder at a computer software company with 1-10 employees
The pricing is per user per year and varies depending on the components being monitored.
Senior Enterprise Director at Towers IT
 

Valuable Features

Cisco Intersight excels in integration, centralized management, automation, and visibility for hybrid and multi-cloud data centers.
eG Enterprise provides comprehensive monitoring and diagnostics with user-friendly UI, AI automation, and seamless integration, enhancing satisfaction.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Sr. Network Engineer at Saudi Business Machines - SBM
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
System Presale at Bezeq
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
Student at University of Helsinki
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features.
Senior Enterprise Director at Towers IT
User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
Consultant at a computer software company with 5,001-10,000 employees
 

Categories and Ranking

Cisco Intersight
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
Cloud Management (14th)
eG Enterprise
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Application Performance Monitoring (APM) and Observability (57th), Network Monitoring Software (68th)
 

Mindshare comparison

As of September 2026, in the IT Infrastructure Monitoring category, the mindshare of Cisco Intersight is 1.5%, down from 1.7% compared to the previous year. The mindshare of eG Enterprise is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
Cisco Intersight1.5%
eG Enterprise1.1%
Other97.4%
IT Infrastructure Monitoring
 

Featured Reviews

AS
Technical Marketing Engineer Hybrid Cloud Infrastructures at NetApp
Centralized policies have simplified hybrid operations and now support automated workflows
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or sometimes, if there are any vulnerabilities happening on the current running firmware, those are challenges we have. And if you talk about from the compute side, there were initial bugs such as a CPU throttle issue. Because of that, the chassis was not running in an optimum way. You may see performance issues during that time. For that, Cisco released a patch, and it got fixed. I think Cisco Intersight should allow more automation capabilities. It should be more open, and it should provide more automation capabilities. I think there is also a scope of making it a little bit simpler because a lot of policy and config sometimes becomes confusing for the user because it has a lot of config. Maybe they can do a little bit of simplification with Cisco Intersight.
RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
8%
Outsourcing Company
13%
Construction Company
12%
Financial Services Firm
8%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
 

Questions from the Community

What needs improvement with Cisco Intersight?
The challenge could be if there are any bugs. Most of the time, you may feel that the TCAM resources are getting full on the Nexus just because of some bug or the configuration is not supported. Or...
What is your primary use case for Cisco Intersight?
The first use case is to build a hybrid cloud. The first thing is to configure the server. The server could be located either on an edge location or on the data center, or it could be a remote offi...
What advice do you have for others considering Cisco Intersight?
I work as a partner. For optimizing, Cisco has various tools. If you talk from a network point of view, they have recently launched Nexus One. That gives enterprise an opportunity to configure a he...
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
 

Also Known As

Intersight
No data available
 

Overview

 

Sample Customers

EXMAR, RapidScale
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Find out what your peers are saying about Cisco Intersight vs. eG Enterprise and other solutions. Updated: September 2026.
913,076 professionals have used our research since 2012.