

Cisco Meraki Wireless LAN and Ekahau AI Pro are prominent in the network management and Wi-Fi optimization categories. While both products are strong in their domains, Cisco Meraki's cloud-managed network capabilities give it an edge in offering seamless integration and control across different environments.
Features: Cisco Meraki is recognized for its cloud management, ease of deployment, and centralized monitoring. It supports rapid configuration and efficient management of networks across multiple sites, integrating seamlessly with other Meraki products. Ekahau AI Pro stands out with its Wi-Fi planning, prediction capabilities, and advanced site survey tools, including heat maps and spectrum analysis, which enhance wireless network optimization.
Room for Improvement:Cisco Meraki could improve its granular logging, dashboard security, integration options, and pricing model. Enhancements in user roles and Wi-Fi 6 support could fortify its offerings for larger enterprises. Ekahau AI Pro needs improved GPS functionality, better handling of mixed environments, and enhanced reporting tools, with more system integrations and transparent pricing.
Ease of Deployment and Customer Service: Cisco Meraki offers a flexible deployment process with commendable customer service, although regional support quality varies. Its straightforward setup and robust technical support are valued by users. Ekahau AI Pro provides a straightforward installation process and has received positive customer feedback, although support documentation and response times could be improved.
Pricing and ROI: Cisco Meraki’s licensing model involves annual fees which can challenge disorganized clients, but users find value in its comprehensive features and management ease. Ekahau AI Pro, though expensive with its setup and licensing costs, offers a worthy investment due to its robust features. Both solutions are seen as offering significant ROI in operational efficiency despite their pricing models.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
There are some problems with their technical support when it comes to the whole Meraki system.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
The most important improvement needed is to eliminate the limitation of uplinks.
The solution supports Wi-Fi 6.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
It would be more competitive if Meraki would consider reducing the price or extending SD-WAN features to wireless devices.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
| Product | Mindshare (%) |
|---|---|
| Cisco Meraki Wireless LAN | 10.2% |
| Aruba Wireless | 13.2% |
| Ruckus Wireless | 12.0% |
| Other | 64.6% |
| Product | Mindshare (%) |
|---|---|
| Ekahau AI Pro | 9.7% |
| EVE-NG | 9.9% |
| Cisco Modeling Labs (CML) | 8.7% |
| Other | 71.7% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 27 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Large Enterprise | 15 |
Ekahau AI Pro optimizes Wi-Fi network planning, design, and analysis with advanced tools that include heat maps, spectrum analysis, and data-driven insights, ensuring efficient deployment and management.
Ekahau AI Pro offers comprehensive solutions for Wi-Fi site assessment, integrating cutting-edge analysis tools. With features like heat mapping, RF interference examination, and dual-band spectrum analysis, it aids in precise access point placement and performs predictive surveys for performance optimization. It supports diverse environments and industries, including education and healthcare. Despite its strong capabilities, users point to areas for improvement such as high resource demand, file management, and outdoor GPS functionality. The pricing and support aspect are also highlighted as needing attention.
What features make Ekahau AI Pro stand out?Ekahau AI Pro is widely implemented in sectors like education, where it supports comprehensive campus-wide networks, and healthcare, enhancing patient care with reliable connectivity. Enterprises utilize Ekahau for designing robust networks that handle high-density environments, ensuring secure and fast wireless access.
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