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Cisco Meraki Wireless LAN vs Ekahau AI Pro comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Cisco Meraki Wireless LAN provides cost savings, ease of use, and management, though high costs may deter larger businesses.
Sentiment score
7.3
Ekahau AI Pro provides efficient ROI within a year, reducing installation time by 40% and being a worthwhile investment.
 

Customer Service

Sentiment score
4.3
Meraki support is efficient and accessible, yet users note inconsistent assistance and desire enhanced knowledge base resources.
Sentiment score
6.1
Ekahau AI Pro's customer service is praised for efficiency but criticized for delays, rigidity, and offshore communication issues.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It would be better if the SLA of technical support was less than four hours.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
There are some problems with their technical support when it comes to the whole Meraki system.
Senior Network Architect at Previder
 

Scalability Issues

Sentiment score
4.2
Cisco Meraki Wireless LAN is praised for its scalable cloud-based system, despite cost and configuration challenges.
Sentiment score
7.5
Ekahau AI Pro excels in scalability, adaptable across environments, despite high memory needs and limited multi-user options.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
 

Stability Issues

Sentiment score
4.4
Cisco Meraki Wireless LAN is stable with high user satisfaction, though firmware updates and outages may occasionally cause issues.
Sentiment score
7.6
Ekahau AI Pro is generally reliable, praised for stability, but experiences vary, especially with cloud features and version updates.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Manager, Information Technology at a performing arts with 11-50 employees
 

Room For Improvement

Cisco Meraki Wireless LAN users seek improved error logs, advanced features, better support, competitive pricing, and enhanced third-party integration.
Ekahau AI Pro needs better resource efficiency, file management, GPS integration, support, pricing, and improved Android app features.
The most important improvement needed is to eliminate the limitation of uplinks.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
The solution supports Wi-Fi 6.
Senior Network Architect at Previder
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
Manager, Information Technology at a performing arts with 11-50 employees
 

Setup Cost

Cisco Meraki Wireless LAN is stable but expensive; negotiate with resellers for trials and discounts, especially for SMBs.
Enterprise buyers consider Ekahau AI Pro essential but costly, with prices deterring smaller organizations and discounts rare for academia.
It would be more competitive if Meraki would consider reducing the price or extending SD-WAN features to wireless devices.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
Manager, Information Technology at a performing arts with 11-50 employees
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
 

Valuable Features

Cisco Meraki Wireless LAN simplifies cloud management with robust features enhancing network operations, integration, and analytics for enterprises.
Ekahau AI Pro is praised for AP planning, integration, real-time collaboration, and precise device detection with spectrum analysis.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
Independent Information Technology and Services Professional at a non-profit with 1-10 employees
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
Sr. Officer Network Managed Service Product Management at PT. Indosat Tbk
The ability to program all access points from the Cisco Meraki Wireless LAN dashboard, view the status of all of them, and examine the individual devices connected to each access point is very valuable.
Manager, Information Technology at a performing arts with 11-50 employees
 

Categories and Ranking

Cisco Meraki Wireless LAN
Average Rating
8.2
Reviews Sentiment
4.4
Number of Reviews
122
Ranking in other categories
Wireless LAN (3rd)
Ekahau AI Pro
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
35
Ranking in other categories
Network Modeling and Simulation (1st)
 

Mindshare comparison

Cisco Meraki Wireless LAN and Ekahau AI Pro aren’t in the same category and serve different purposes. Cisco Meraki Wireless LAN is designed for Wireless LAN and holds a mindshare of 10.3%, down 13.1% compared to last year.
Ekahau AI Pro, on the other hand, focuses on Network Modeling and Simulation, holds 10.4% mindshare, down 32.1% since last year.
Wireless LAN Market Share Distribution
ProductMarket Share (%)
Cisco Meraki Wireless LAN10.3%
Aruba Wireless13.4%
Ruckus Wireless12.4%
Other63.9%
Wireless LAN
Network Modeling and Simulation Market Share Distribution
ProductMarket Share (%)
Ekahau AI Pro10.4%
EVE-NG10.1%
Cisco Modeling Labs (CML)8.7%
Other70.8%
Network Modeling and Simulation
 

Featured Reviews

DolfKrikke - PeerSpot reviewer
Senior Network Architect at Previder
Centralized management has simplified remote branch control and improved network visibility
Cisco Meraki Wireless is very powerful and very easy to manage. The solution is also integrating Cisco Catalyst Wireless products into their portfolio, and they are managing the Catalyst switches as well. The seamless roaming capabilities function well. I monitor network performance with Meraki's real-time analytics. The most useful metrics to my team are the internet performance metrics, as there is a lot of information in the dashboard that I can access. All auditing and event logs are centralized in the dashboard. When I need to apply to compliance requirements or other regulatory needs, I can have my auditing in one place, which is an advantage. I use Cisco Meraki Wireless's Layer 7 application traffic shaping with the MX and the Meraki MX Firewalls.
ALEXANDRE VIANNA - PeerSpot reviewer
CTO at Redeswirelessbrasil
Good optimization capabilities, automatic network planning tool and saves time
Ekahau needs to enhance the view of materials and make some adjustments to the reports. Currently, it's possible to make changes to the Word report using Python, but it could be improved. For example, when I create an AP on a survey report, information like the cable view, distance, and support assessments could be enhanced. Only one comment about Ekahau Optimizer. It needs improvement. I tried to upload site products, and for five products, I needed to involve Ekahau's supply chain. When I try to solve that, it's not possible. For example, I uploaded one product for a large bank, and the optimizer didn't finish. I needed to involve Ekahau support, and they sent me the file two or three days after I opened the case.
report
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
9%
Comms Service Provider
9%
Educational Organization
7%
Computer Software Company
11%
Comms Service Provider
9%
Educational Organization
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business69
Midsize Enterprise27
Large Enterprise31
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise15
 

Questions from the Community

What are pros and cons of Aruba 515 Series AP vs. Cisco Meraki or Extreme Networks?
Depends. I have personally used both Cisco and Aruba so I am familiar with them. Extreme I am not, so unless they have some feature that I need or want, I wouldn't consider them. Do you have expe...
Which is better - Cisco Wireless or Cisco Meraki Wireless LAN?
Cisco Wireless is very robust, very rugged, and can handle indoor and outdoor coverage extremely well. We found it to be very reliable and to consistently run very efficiently. Cisco Wireless helpe...
How does Ruckus Wireless compare to Cisco Meraki Wireless LAN?
Cisco’s Meraki Virtual MX is a virtual instance of the Meraki SD-WAN appliance. We liked the Meraki. The Wifi APs are a great feature. The dashboard is a simple interface and easy to learn. It feat...
What do you like most about Ekahau Site Survey?
We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted ...
What is your experience regarding pricing and costs for Ekahau Site Survey?
Things to consider when choosing Ekahau Sidekick2: you need to add another 10% to the purchase price to buy Apple ipads as the Android version of the Ekahau survey app does NOT support APOS surveys...
What needs improvement with Ekahau Site Survey?
Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective. They need to include backhaul features and improve the ease of in...
 

Also Known As

MR18, MR26, MR32, MR34, MR66, MR72, Meraki Wireless LAN, Meraki WLAN
Ekahau Site Survey
 

Overview

 

Sample Customers

Advanced Medical Transport, Banco de Guayaquil, Baylor Scott & White Health, BH Telecom, Bowling Green State University, Calligaris, Children's Hospital Colorado, City of Biel, Del Papa Distributing, Department of Justice, Dimension Data, Dualtec Cloud Builders, Electricity Authority of Cyprus, Grupo Industrial Saltillo (GIS), Hertz, K&L Gates , LightEdge, Lone Star College System, Management Science Associates, Mindtree, NBC Olympics, Quest, Sony Corporation, The Department of Education in Western Australia, Valley Proteins
Presidio, Planet Earth, Ruckus
Find out what your peers are saying about Ruckus, Hewlett Packard Enterprise, Cisco and others in Wireless LAN. Updated: January 2026.
881,821 professionals have used our research since 2012.