

Cisco Meraki Wireless LAN and Juniper Mist Wireless Access Points compete in wireless networking, with Juniper Mist having the edge due to advanced features like AI-driven analytics, despite Cisco's strengths in pricing and support.
Features: Cisco Meraki Wireless LAN offers centralized cloud management with ease of use, SSID segmentation, and high-level security, making it ideal for small to medium-sized businesses. Juniper Mist emphasizes AI-driven functionalities with superior network insights, dynamic packet capture, and robust security features, giving it a significant competitive advantage.
Room for Improvement: Cisco Meraki could enhance error logs, improve tech support response times, and allow more customization in licensing. Juniper Mist could expand third-party integration and enhance its UI for better user experience, while addressing its higher costs for smaller businesses.
Ease of Deployment and Customer Service: Both products offer flexible deployment in cloud environments. Cisco's technical support is noted for accessibility but could improve, whereas Juniper Mist's support is generally swift and effective, although there is some variability in service quality.
Pricing and ROI: Cisco Meraki's pricing is seen as cost-effective, suitable for small businesses with its flexible licensing, but its high licensing costs are a drawback. Juniper Mist prices reflect its extensive capabilities, offering good value for enterprises seeking advanced functionalities, despite being higher than Meraki. ROI varies based on deployment scale and specific business needs.
I would rate Cisco support a 10, as the response time and process via the dashboard are easy, and response times are always within the SLA.
It would be better if the SLA of technical support was less than four hours.
There are some problems with their technical support when it comes to the whole Meraki system.
My impression of Juniper support is generally good, and I would rate it probably a 9.
From my past experience, I would rate Juniper support around six.
Technical support is very good.
Meraki is not scalable enough since it straightforwardly maps its products to segmented specifications.
The cloud, which operates on Amazon Web Services (AWS), can support unlimited access points.
For scalability or the ability to expand, I would rate it again at 9.5 plus.
It's built for larger environments.
We have experienced many instances where we have experienced a lag in our network, and I am not sure if it is due to their devices or our network.
Stability is not an issue for me because it comes with Cisco's proven manufacturer quality.
The most important improvement needed is to eliminate the limitation of uplinks.
Some of the newer models of the Cisco Meraki Wireless LAN access point have encompassed the new wireless protocols and increased the strength of their antennas.
The solution supports Wi-Fi 6.
Regarding gaps for improvement for Juniper Mist Wireless Access Points, I think pricing is a complicated issue since Cisco can drastically reduce prices, unlike Juniper.
Juniper products are still coming to market, HP offers its own access point range, which competes with Juniper's premium Mist access points intended for enterprise customers.
I suggest that the AI tool in the Juniper Mist Wireless Access Points needs to be a little bit more ChatGPT-like, allowing easier communication in normal language instead of requiring specific prompts.
The pricing of Cisco Meraki Wireless LAN is not competitive enough for the SMB market compared to other brands.
Cisco Meraki Wireless LAN is on par with other devices in that category, offering competitive pricing.
My experience with the pricing of Cisco Meraki Wireless LAN is that it is competitive with other providers offering paid subscriptions.
The price is very high, which is why not all enterprises can purchase this product.
Juniper Mist is cheaper than Meraki, placing it in the middle of the pack.
Regarding pricing, Juniper's cost rates as a seven on a scale where one represents a high price and ten represents a low price.
It also manages security clients and switches, providing a single dashboard to manage multiple network infrastructures.
Cisco Meraki Wireless LAN has helped optimize network traffic very effectively, as we do prioritization for streaming and web conferencing apps, resulting in a clear, visible improvement in performance.
All auditing and event logs are centralized in the dashboard.
I have gained valuable insights from the Mist Cloud's analytics and network insights, as it tells you a lot of things, including details about Microsoft Teams calls, identifying which calls were good or bad, and correlating that to the client's signal and which access point the client was connected to at the time.
The most useful functions or features in Juniper Mist Wireless Access Points are the insights that tell you what is going on inside your Wi-Fi network, and you can easily find that on the dashboard with analytics.
From my perspective, the Juniper reporting logs are clear and provide necessary data, which supports better management and diagnosis.
| Product | Market Share (%) |
|---|---|
| Cisco Meraki Wireless LAN | 10.3% |
| Juniper Mist Wireless Access Points | 5.0% |
| Other | 84.7% |


| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 27 |
| Large Enterprise | 31 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Juniper Wireless Access Points work in conjunction with Juniper Mist Cloud Services and Mist AI to deliver premier wireless access capabilities. The Juniper Mist Edge extends microservices to the campus to bring agility and scale while enabling new applications at the edge.
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