Cisco Provider Connectivity Assurance vs LogicMonitor comparison

Cisco Provider Connectivity...

Read 39 LogicMonitor reviews

10,660 Views
3,518 Comparison Views

100% willing to recommend

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Mar 29, 2026

LogicMonitor and Cisco Provider Connectivity Assurance compete in the network monitoring solutions category. LogicMonitor has the edge due to its customizable dashboards and user-focused customer service.

Features: LogicMonitor supports customizable dashboards with interactive data visualization, rapid data processing, and individual alert tuning, making it suitable for varied environments. Cisco Provider Connectivity Assurance ensures reliable network connectivity with a traditional monitoring approach, emphasizing consistent network performance and connectivity assurance.

Room for Improvement: LogicMonitor needs to enhance topology mapping, automation features in alarm logic, and improve its reporting capabilities for more intuitive data presentation. Cisco Provider Connectivity Assurance could benefit from user interface improvements and more robust reporting options that visually highlight key performance indicators, alongside a need for easier integration processes.

Ease of Deployment and Customer Service: LogicMonitor offers flexible deployment options across Public Cloud, On-premises, and Hybrid Cloud environments, coupled with easy integration and strong customer service. Customers value its prompt and efficient support. Cisco Provider Connectivity Assurance, primarily deployed On-premises, is perceived as reliable, but LogicMonitor is often highlighted for its active customer engagement and speedy issue resolution.

Pricing and ROI: LogicMonitor is noted for its cost-effectiveness in replacing high-cost solutions by offering premium features that justify the pricing and increase ROI through reduced false alerts and operational efficiencies. Cisco Provider Connectivity Assurance is seen as expensive and might deter budget-conscious buyers, despite the value it provides. LogicMonitor's pricing model allows scalability, aligning better with managed service needs, while Cisco's pricing appears less flexible.

To learn more, read our detailed Cisco Provider Connectivity Assurance vs. LogicMonitor Report (Updated: April 2026).

Cisco Provider Connectivity Assurance vs. LogicMonitor

April 2026

Download the complete report

Helped 893,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

39th

Ranking in Network Monitoring Software

44th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

12th

Ranking in Network Monitoring Software

6th

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (8th), Container Monitoring (4th), Cloud Monitoring Software (7th), AIOps (5th)

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cisco Provider Connectivity Assurance is 0.9%, up from 0.3% compared to the previous year. The mindshare of LogicMonitor is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	1.7%
Cisco Provider Connectivity Assurance	0.9%
Other	97.4%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Pifu Lin

Senior System Engineer at DYNASAFE TECHNOLOGIES PTE. LTD.

Addresses connectivity issues with real-time monitoring while offering good local support

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and quality use. This involves addressing network device issues, specifically Cisco network devices One…

Read full review

Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature I used to like the most was its ability to decode layer seven protocols, although this is becoming less useful now that encryption is so widespread."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"It is not that expensive of a solution and produces tremendous value."

"Performance Vision saves time diagnosing performance problems and anticipates where investment is needed by pointing to the infrastructure limitations."

"We have found this to be a very valuable toolset, and has paid for itself several times over."

"The ability to measure performance end-to-end across the cloud data center allows us to take corrective action to keep our channels online."

"It has clearly saved us money."

"It is very stable, has reduced downtime and migration time, and with Skylight we never forget anything."

More Cisco Provider Connectivity Assurance pros

"LogicMonitor added AI technology to help understand what's normal and that has helped quite a bit, so that's the feature I found most valuable in the product. The product is also doing quite well with identifying devices and customizing a particular Cisco version or model number. LogicMonitor continues to be active in updating what is available to be monitored, and it's been very good with keeping those things current, so that's another valuable feature of the product."

"We have definitely seen ROI with LogicMonitor."

"Having a suite of modules that do all the work for you rather than having to set up loads of things yourself and it be there straight away ready to go is mind-blowing."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"LogicMonitor has a very highly talented support team that can answer the questions and help the customer right away."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful, so we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored, and it presents a clear picture to us of what is going on."

"LogicMonitor enables us to consistently really wow the customers by sorting that out."

"LogicMonitor has positively impacted our organization by allowing us to implement it for 1,200 clients or 1,200 endpoints within three months, which went very well."

More LogicMonitor pros

Cons

"We have encountered problems with the license that is connected to the hypervisor on which the virtual appliance is deployed."

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"Support for more VoIP systems, Avaya, etc."

"Pricing is a little bit expensive."

"The UI interface of Accedian Skylight could improve."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"This solution is expensive compared to some others."

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

More Cisco Provider Connectivity Assurance cons

"This is one thing that is a pain and flaw with LogicMonitor."

"LogicMonitor has a limited out-of-box customization option, which requires the involvement of professional services that may take time to craft the execution plan and deployment for discovering the network devices, so improvements are needed in this area."

"Delayed detection is a significant issue. Because of high load on the infrastructure, sometimes I will not find the alert immediately."

"The dashboards can be improved; they are good, but there is a pain point, because to show things to management, to explain pain points to other customers, and to show them exactly where we can do better, the dashboarding could be better."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"One thing that could be really better is the mapping. Auvik is really good at it."

"Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

More LogicMonitor cons

Pricing and Cost Advice

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"It provides value and the cost is not huge."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The price is competitive overall, depending on the type of customer."

"We understand there's a significant cost difference, but have yet to investigate fully."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"The pricing is cheaper than other competing products, which is better for our budgets."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

More Cisco Provider Connectivity Assurance pricing and cost advice

"I know we are saving at least several hundred thousand dollars in that we're not buying Cisco Prime."

"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."

"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

"We pay for the enterprise tech support."

"It can handle scaling. It is like any other cloud service. There is a cost associated with scaling, so we currently don't monitor all of our environments. We monitor just the customer-facing production environments. It would be nice if we could monitor our dominant environments, but we will have to pay a lot more due to the scaling issue. So, there's a balance there between what we would like and what we are willing to pay for."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

More LogicMonitor pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.

See recommendations

893,164 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

10%

Computer Software Company

10%

Manufacturing Company

Construction Company

Manufacturing Company

11%

Computer Software Company

11%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	11
Large Enterprise	17

Questions from the Community

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

What is your primary use case for Accedian Skylight?

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for LogicMonitor?

I researched the pricing of LogicMonitor, and it costs around ten dollars per device per month, which is somewhat expensive compared to other products. Some monitoring tools such as Zabbix are free...

What needs improvement with LogicMonitor?

There are several areas for LogicMonitor to improve. Overly sensitive real-time monitoring leads to too many alerts, which could be managed via AI to reduce false positives. Cost optimization by of...

Dynatrace vs Cisco Provider Connectivity Assurance

Comparisons

Compared 5% of the time

ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 5% of the time

LiveNX vs Cisco Provider Connectivity Assurance

Compared 4% of the time

Splunk AppDynamics vs Cisco Provider Connectivity Assurance

Compared 4% of the time

SolarWinds NPM vs Cisco Provider Connectivity Assurance

Compared 3% of the time

More Cisco Provider Connectivity Assurance Competitors

ScienceLogic vs LogicMonitor

Compared 4% of the time

Netreo vs LogicMonitor

Compared 4% of the time

Avantra vs LogicMonitor

Compared 3% of the time

SolarWinds NPM vs LogicMonitor

Compared 3% of the time

Kentik vs LogicMonitor

Compared 3% of the time

More LogicMonitor Competitors

Product Reports

Cisco Provider Connectivity Assurance

May 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Download LogicMonitor product report

April 2026

Also Known As

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

No data available

Overview

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens