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Cisco Secure Email vs Forcepoint Email Security [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Secure Email
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
62
Ranking in other categories
Email Security (5th), Cisco Security Portfolio (6th)
Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

BD
Chief Information Security Officer at Abcl
Threat intelligence with fast attack detection enables comprehensive email protection
In some cases, detection is missed, leading to false positives where genuine emails are flagged as spam. This could result in users not opening genuine emails. We have highlighted this to Cisco because sometimes phishing or marketing campaigns, which are genuine, are incorrectly flagged as spam. The solution should better analyze the actual content rather than only focusing on the email header or origin.
MB
Senior IT Security at ALEXBANK
Easy to use and setup and expands well
We primarily use the solution for email security The solution is very easy for administration. The interface is very good.  It's easy to set up initially. We have found the product to be stable.  It can scale well.  The solution could use better integration capabilities.  There are other…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are protection against ransomware and spam."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"It is a user-friendly product."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
"The feature I find most valuable is the web, email and DLP integration."
"All of the filtering features are very nice."
"Unlike other competitors, it doesn't cause any performance issues."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"The email and the web filter aspects of the solution are the most valuable features."
"This is a reasonably stable solution."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
 

Cons

"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"The reporting functionality needs to be improved."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"The pricing needs to be reconsidered or enhanced."
"The user interface is a bit complex."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"Customer support could be better."
"I would like for deployment to be simplified."
"The reporting functionality needs to be improved, as it is not customizable."
"The solution could use better integration capabilities."
"Technical support is lacking. It could be a lot better."
"Forcepoint Email Security is stable, but it could be improved."
 

Pricing and Cost Advice

"It is a reasonably priced solution."
"It is a relatively expensive option compared to other alternatives."
"Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
"It is not that costly. We pay for the solution through a contractor and pay an annual fee."
"The pricing is good."
"The solution is expensive."
"Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
"It is a super big router that costs a few hundred thousand dollars."
"Licensing is a yearly subscription that is based on the number of users."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"When compared to other email security solutions, the price is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"There are three types of support licenses."
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Answers from the Community

KK
Quality Executive at Dharampal Premchand Limited(DPPCL)
Dec 12, 2022
Dec 12, 2022
Hi Kamal, Firstly, you would have to recognize that there is/are no fast and hard rules to choosing a final preferred product, what works well for company A may not work extensively well for company B. Reason being that: the efficiency of the Security capabilities provided by one tool can be amplified by another tool, particularly for secure email gateway. Hence, if you have an XDR that you in...
2 out of 7 answers
SimonClark - PeerSpot reviewer
Cyber Security Advisor - Director at Fort Net UK
Jun 20, 2022
Top brands don't mean best or most cost-effective. My advice is to look a bit further before you make a decision. Evidence suggests that most top brands are pretty good at detecting and blocking malicious attachments, best case letting through 1%, but can be worse than 50% when it comes to detecting malicious links in the text of the email.  There are numerous less well-known vendors with lower-cost AI-based solutions that have a far better success rate, also providing employees the ability to report on suspect emails which auto-removes them from other staff members' inboxes until they have been properly assessed. Some will provide a visual risk score to the recipient to give them advance warning to be more cautious. Combining this kind of capability with staff awareness products keeps your vendor list lower and further improves efficiency. For around £2 GBP per user per month (less than $3) we provide different vendors depending upon the customer's environment but provided as a managed service. This allows our customers to outsource some of the monitoring and day-to-day management, spread the cost on a monthly basis, and flex how many licences they need on a monthly basis too i.e. if you drop 20 users don't pay for them but if you increase by 20 you don't need complex co-termination and pro rata discussions.
DM
Security Technician at Mercadona
Jun 21, 2022
I only can recommend Cisco because it´s the only one with which I'd worked enough. I think it is powerful enough and has a lot of possibilities. In addition, to a great support team. 
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
11%
Financial Services Firm
11%
Performing Arts
10%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise18
Large Enterprise25
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise5
Large Enterprise1
 

Questions from the Community

What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
What needs improvement with Cisco Secure Email?
The user interface of the Email Security Gateway ( /products/security-gateway-reviews ) should be improved. It would be beneficial to have the functionality of the Email Threat Defense integrated i...
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Also Known As

Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Websense Email Security
 

Overview

 

Sample Customers

SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Find out what your peers are saying about Microsoft, Proofpoint, Check Point Software Technologies and others in Email Security. Updated: January 2026.
881,082 professionals have used our research since 2012.