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Cisco Secure Email vs Forcepoint Email Security [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
48
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Cisco Secure Email
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
Email Security (2nd), Cisco Security Portfolio (8th)
Forcepoint Email Security [...
Average Rating
7.8
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Kostas Karidas - PeerSpot reviewer
Helps prevent security breaches but fails to improve in the area of AI
I have not noticed any impressive advanced threat protection mechanisms in the tool. I don't know if there are any AI features in the product. I don't know if there is any other technology embedded in the solution. Cisco Secure Email successfully mitigated potential email threats. My company has seen plenty of scenarios where Cisco Secure Email successfully mitigated potential email threats, spam emails, and fraudulent domains. The product is good for dealing with spam emails, and it can take care of more than 100 spam emails per day. A huge number of spam emails are monitored with the help of Cisco Secure Email. I would not recommend the product to other businesses because you need to have some kind of expertise in configuring and knowing a bit about the tool's GUI. The tool also lacks in the area of AI mechanics. If I would like to have an overview and review another solution, I would go for another product other than Cisco Secure Email. I can definitely suggest others to look at the product and review it, but I would also recommend that they compare it with the other solutions in the market. I wouldn't prioritize Cisco Secure Email over other tools. Either the support partner of the product or I take care of the tool's maintenance phase by looking into the configurations and doing some fine-tuning. I rate the tool a seven to eight out of ten.
Kunjal Haria - PeerSpot reviewer
Stable, easy to scale, and has anti-spam and anti-spyware features, but support needs to be faster and more knowledgeable
I've contacted Forcepoint Email Security support, but I'm not satisfied with the answer speed. It could be a lot faster. I also get more answers on the internet than from the technical support team, so Forcepoint Email Security needs more knowledgeable support. On a scale of one to five, my rating for the technical support of Forcepoint Email Security is three.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was easy."
"The deployment capability is a great feature."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The basic features are okay and I'm satisfied with the Defender."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The product is not resource-intensive."
"Microsoft Defender for Office 365 is a stable solution."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"Cisco Secure Email is a budget-friendly solution."
"Cisco Secure Email's most valuable is email certification."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"It is good at data leakage prevention (DLP). You can create the data exfiltration profile while sending the emails, which is one of the key advantages of the solution."
"The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database."
"The email and the web filter aspects of the solution are the most valuable features."
"Unlike other competitors, it doesn't cause any performance issues."
"The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP."
"Forcepoint Email Security is a good solution, and I don't have any issues with it. I found anti-spam and anti-spyware the most valuable features of Forcepoint Email Security."
"It's easier to deploy than other options."
"The most valuable features of Forcepoint Email Security are the integration with other solutions. It provides a more secure infrastructure and views for the customers from the DLP. You can work on URLs, files, and advanced inspections that will protect the customers."
 

Cons

"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"There's room for improvement regarding the time frame for retrieving emails."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."
"The phishing and spam filters could use some improvement."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365's Mac functionality requires improvement to deliver the same level of protection found on Windows devices."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The user interface could be updated."
"The primary areas for improvement are the pricing and the complexity of deployment."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"I am not satisfied with the solution's reporting and logging."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"The solution could use better integration capabilities."
"I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP."
"It would be better if it were simpler to deploy on one or two machines instead of three or four machines."
"Forcepoint is the best for DLP, but it is not better than other solutions in terms of phishing emails or threat protections on the email. It has less visibility over there. They might need to enhance these components because other solutions, such as Cisco Email Security and IronPort, have more advanced features. Forcepoint should focus more on threats and spam. They have a small database for spam. They must increase their solution's capability from this perspective."
"The reporting functionality needs to be improved, as it is not customizable."
"Forcepoint Email Security is stable, but it could be improved."
"Customer support could be better."
"An area for improvement in Forcepoint Email Security is technical support. The agents need to be more knowledgeable. The support also needs to be faster."
 

Pricing and Cost Advice

"The product is expensive."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The pricing is normal. Considering its popularity, it's not overpriced."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"The license is expensive because the cost is based on the number of users."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"It's adapted to the market. It's similar to other vendors. We at least don't have many problems regarding that because Cisco is adaptable on that side. When we present the solutions to the customers, we tend to achieve the goals that the customer has in terms of the budget for such implementations."
"It is expensive. I would rate it 2 out of 10, where 1 is the most expensive and 10 is the cheapest."
"The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
"I rate the product price as six on a scale of one to ten, where one means it is a very expensive tool."
"The price is significantly high."
"It is an expensive product. I rate its pricing an eight or nine."
"Cisco Secure Email is not expensive, and licensing costs are yearly."
"It is a relatively expensive option compared to other alternatives."
"When compared to other email security solutions, the price is not cheap."
"My company pays for Forcepoint Email Security licensing annually."
"Its licensing is quite easy and straightforward. They have two or three suites, and the price is negotiable. It depends upon the size of the deal. They have multiple licenses. The standard is one, and then there are additional licenses that you can go for. There are three or four licensing models. You have the network suite, endpoint suite, email security, and the standard one."
"The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap."
"There are three types of support licenses."
"Licensing is a yearly subscription that is based on the number of users."
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Answers from the Community

KK
Dec 12, 2022
Dec 12, 2022
Hi Kamal, Firstly, you would have to recognize that there is/are no fast and hard rules to choosing a final preferred product, what works well for company A may not work extensively well for company B. Reason being that: the efficiency of the Security capabilities provided by one tool can be amplified by another tool, particularly for secure email gateway. Hence, if you have an XDR that you in...
2 out of 7 answers
SimonClark - PeerSpot reviewer
Jun 20, 2022
Top brands don't mean best or most cost-effective. My advice is to look a bit further before you make a decision. Evidence suggests that most top brands are pretty good at detecting and blocking malicious attachments, best case letting through 1%, but can be worse than 50% when it comes to detecting malicious links in the text of the email.  There are numerous less well-known vendors with lower-cost AI-based solutions that have a far better success rate, also providing employees the ability to report on suspect emails which auto-removes them from other staff members' inboxes until they have been properly assessed. Some will provide a visual risk score to the recipient to give them advance warning to be more cautious. Combining this kind of capability with staff awareness products keeps your vendor list lower and further improves efficiency. For around £2 GBP per user per month (less than $3) we provide different vendors depending upon the customer's environment but provided as a managed service. This allows our customers to outsource some of the monitoring and day-to-day management, spread the cost on a monthly basis, and flex how many licences they need on a monthly basis too i.e. if you drop 20 users don't pay for them but if you increase by 20 you don't need complex co-termination and pro rata discussions.
DM
Jun 21, 2022
I only can recommend Cisco because it´s the only one with which I'd worked enough. I think it is powerful enough and has a lot of possibilities. In addition, to a great support team. 
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Educational Organization
35%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
4%
Computer Software Company
25%
Financial Services Firm
19%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about Cisco Secure Email?
Cisco Secure Email is a budget-friendly solution.
What is your experience regarding pricing and costs for Cisco Secure Email?
The licensing is a mess and needs sorting out. I am not really concerned about the pricing because I only make recomm...
What needs improvement with Cisco Secure Email?
The user interface needs massive improvement. While the device works fine and it's not complicated to write policies,...
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Also Known As

MS Defender for Office 365
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Websense Email Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota
Find out what your peers are saying about Microsoft, Cisco, Proofpoint and others in Email Security. Updated: March 2025.
845,485 professionals have used our research since 2012.