Find out in this report how the two Internet Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Incident troubleshooting time reduced by 35 to 45 percent because Zscaler logs could be directly used instead of correlating multiple cloud and firewall logs.
Overall, this has improved team productivity, allowing the same team to handle more deployments without increasing headcount.
Now, with Cloud Security Connector for Zscaler, we do it in about thirty seconds, which shows significant time saved.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
In more complex scenarios such as routing or policy tuning, support provided best practices and recommendations, which made the implementation smoother.
We reached out to customer support three weeks back due to an issue where Zscaler got stuck, and they identified and solved the problem within 45 minutes, which is exceptional.
The support team is knowledgeable and responsive, especially for standard issues.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
As workloads grow, routing can be updated and traffic can be distributed across multiple connectors without major architecture changes.
Cloud Security Connector for Zscaler is highly scalable since it is built on cloud-native architecture and can support organizations ranging from small businesses to large enterprises without requiring significant infrastructure changes.
Cloud Security Connector for Zscaler's scalability is definitely impressive, as it has handled growth and changes in our organization well.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
There have not been any major downtime or critical issues.
Once it is properly configured and deployed, it performs reliably with minimal issues.
It gives us high reliability and the user or the admin can genuinely trust the results that they are getting out of the security platform itself.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
A key learning from this was that while Cloud Security Connector for Zscaler provides strong security control, proper policy tuning and understanding application behavior is critical for smooth deployment.
The improvements they can make include a highly resilient, context-aware PAC, proxy auto-configuration engine built directly into the local appliance firmware that can cleanly evaluate complex regular expressions and long hostnames.
If I need to suggest an improvement, it would be to simplify the steep learning curve, as it can be complex for newcomers without prior experience.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Overall, while pricing depends on the enterprise agreement, the solution delivers good value considering the visibility, control, and security it provides.
While it may have a higher initial investment than some alternatives, I believe it provides good value because of its scalability, cloud-native architecture, centralized management, and strong security capabilities.
The experience with pricing, setup cost, and licensing for Cloud Security Connector for Zscaler is definitely competitive.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
It also provides Layer 4 routed bypass for TCP, UDP, and ICMP traffic, enabling granular traffic control that streamlines our services working with Zscaler.
Previously, if a particular task was taking 10 minutes, now it is significantly reduced to two to three minutes only.
I find the strong zero-trust approach for cloud workloads to be the most valuable day-to-day because Cloud Security Connector for Zscaler is designed around zero-trust connectivity, not legacy network extension.
| Product | Mindshare (%) |
|---|---|
| Cisco Umbrella | 27.0% |
| Cloud Security Connector for Zscaler | 0.8% |
| Other | 72.2% |
| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 31 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 6 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
Cloud Security Connector for Zscaler is designed to enhance security by blocking malicious content and providing agentless integration with cloud workloads. It simplifies policy management and improves scalability, making it a critical tool for securing cloud environments.
Cloud Security Connector for Zscaler automates node detection, route selection, and offers centralized visibility, allowing businesses to focus on scaling without traditional firewall constraints. Its high availability routing, SIEM integration, and centralized log management streamline security operations. The solution reduces data leakage risk by enforcing consistent policies across infrastructures. However, areas such as remote user network resolution, configuration complexity, and enhanced routing require improvements for optimal performance.
What are the key features of Cloud Security Connector for Zscaler?In industries like banking, Cloud Security Connector for Zscaler is vital for compliance support, as it monitors outbound traffic and enhances visibility over workload communication. Organizations benefit from zero-trust protection by inspecting all traffic for threats and accurately enforcing security policies, reducing configuration errors while supporting secure routing for cloud services like AWS.
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