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Cisco Umbrella vs EfficientIP DNS Guardian comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
125
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (3rd), Cisco Security Portfolio (2nd)
EfficientIP DNS Guardian
Ranking in Domain Name System (DNS) Security
14th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 17.0%, down from 22.5% compared to the previous year. The mindshare of EfficientIP DNS Guardian is 2.9%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.0%
EfficientIP DNS Guardian2.9%
Other80.1%
Domain Name System (DNS) Security
 

Featured Reviews

KamranJameel - PeerSpot reviewer
Head Of IT at a financial services firm with 51-200 employees
Secure browsing has protected users from DNS threats and improves malware defense
The major issue is that sometimes when you install the client, it shows you protected and displays that it is live with the backend servers and everything. However, in reality, it was not getting any feed from the main client and is just sending your traffic to open DNS, which sometimes causes an issue because the protection you have implemented can be breached by users. The primary thing that Cisco Umbrella lacked most of the time is their client. Previously, they had a separate Cisco client. Now they have merged everything into the Cisco Secure Endpoint client—one client for everything, for Cisco Endpoint, for Cisco AnyConnect, and for Cisco Umbrella, which they did probably in 2025.
Stanislav Strijakov - PeerSpot reviewer
Network Architect at University of Sydney
Helps deal with DNS DoS attacks and corrupt DNS requests
I know my company does come across problems related to the product, sometimes related to a configuration issue or a bug. My company receives good support from EfficientIP DNS Guardian's team, who are responsible and passionate about the product. As far as I know, all of my company's challenges and issues have been successfully resolved. I can't think of any weaknesses or issues which I would like to highlight in a significant manner. EfficientIP DNS Guardian has a certain default behavior that didn't meet our company's requirements. After the consultation with EfficientIP DNS Guardian's IT support, a configuration changed the product's default behavior, which was undesirable for us, to a desirable behavior. Certain issues happen in every product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is much differentiation within the licensing so if anyone wants DNS security from the DNS security log, we are there already, and if anyone wants to go to a secure internet gateway, that is also available. We can get the integrated cloud DLP license keys. That is a good benefit with Cisco Umbrella. You can get a complete solution in a single licensing."
"Reports provide insight into internet usage and information helpful in creating QoS rules."
"Overall, this product works smoothly and perfectly."
"Cisco Umbrella scales incredibly with the growing needs of my organization."
"It has certainly saved us time. If we go and look at what's rejected on the requests from the hospital itself, it has saved about 5% or 6% time."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"It is a good cloud-based solution for DNS security."
"If anybody is looking for DNS and IP reputation for protection and blocking, then this is the right product."
"This product is very stable."
"It is a very stable solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature of the solution is DNS security."
"You can run a DNS server directly from EfficientIP to help mitigate all DNS attacks from various sources. This is a very good feature."
 

Cons

"It's a very new product, so it's quite immature at the moment. It can be more user friendly."
"A feature I would appreciate seeing enhanced in Cisco Umbrella would be the ability to add or remove agents that we have, instead of just relying on how long the devices have been connected to the platform."
"Cisco Umbrella should add some more documentation on proxies."
"If you wish to inspect all the traffic and it's integrated with Cisco AnyConnect, all the traffic basically goes through Cisco AnyConnect, which is not a good idea. That means you need to have more internet capacity as a data sampler, so in the case of a split tunnel, we cannot inspect the traffic that is being migrated through the local internet. I'm not sure whether there is a possibility wherein Cisco Umbrella can also inspect the traffic that is outside the AnyConnect tunnel."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"It is a value for money product for sure. However, it does not have that kind of awareness plus brand within the customer, as they are influenced more by brands such as Palo Alto or Fortinet."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"It's somewhat pricey for us, however, it's an awesome solution."
"EfficientIP DNS Guardian has a certain default behavior that didn't meet our company's requirements."
"The problem with this vendor is that they are too focused on revenue and sales numbers."
"EfficientIP DNS Guardian's deployment documentation is very hard to find. The tech support's response is slow."
 

Pricing and Cost Advice

"Cisco solutions are generally perceived to be rather expensive. We have constant internal discussions as to whether we should offer lower-priced security solutions from some of the competitors."
"There are three models for licensing with different feature sets."
"We were using the free version, and we implemented the paid version about two months ago. I'm paying a fair price, but everything is negotiable with Cisco. One of the benefits that I got by having Cisco Umbrella is the licensing of the Cisco AnyConnect VPN client."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user."
"The licensing and pricing structure of Cisco Umbrella is in line with standard systems on the market, and we have no specific requirements in this area. Overall, we have found it to be an acceptable pricing model for our organization."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"I rate the product price as three to four on a scale of one to ten, where one is low cost, and ten is high price."
"The price of this product is very reasonable, especially considering that a company's reputation is priceless."
"The solution is subscription-based."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
9%
Outsourcing Company
8%
Financial Services Firm
8%
Financial Services Firm
11%
Government
8%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business51
Midsize Enterprise31
Large Enterprise51
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
My experience with pricing, setup cost, and licensing reveals that the pricing is acceptable, but it is marginally a bit high. However, the services provided are much better, leading to a good retu...
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Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
De Montfort University, STMicroelectronics, Leeds Beckett University
Find out what your peers are saying about Cisco Umbrella vs. EfficientIP DNS Guardian and other solutions. Updated: September 2026.
920,929 professionals have used our research since 2012.