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Cisco Umbrella vs F5 BIG-IP DNS comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
121
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (2nd), Cisco Security Portfolio (2nd)
F5 BIG-IP DNS
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.6
Reviews Sentiment
8.0
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 21.3%, down from 27.2% compared to the previous year. The mindshare of F5 BIG-IP DNS is 6.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

Emilio Montoya - PeerSpot reviewer
Ensures internet navigation safety and boosts productivity
The features of Cisco Umbrella I prefer most are DNS protection and traffic redirect. With Cisco Talos's threat intelligence, we reduce the impact of malware traffic in our network, and we currently see the behavior of equipment and choose the correct sites. Cisco Talos has helped us reduce the impact of malware traffic. We can see the behavior and choose the correct sites. We're currently testing secure access with Umbrella in order to secure access to core applications. It's a product that the user doesn't even know is there, even though it is protecting them. It's not hard on the equipment. And, for us, it centralizes everything, which improves productivity. With the Experience Insights feature of Cisco Secure Access, we've seen impacts on the management of user connectivity by allowing us to deliver safe connectivity. We are testing the Secure Access product with Cisco Umbrella to improve our connectivity with our users in order to secure access to the corporate applications. Cisco Umbrella is in the cloud, which is nice.
Richard Polyak - PeerSpot reviewer
A robust solution designed to inspect network and form an internal topology network with clients
While we haven't explored AI-driven features yet, it's part of our roadmap for future versions. I would recommend F5 BIG-IP DNS to others in the industry. Overall, I would rate it an eight out of 10 as it meets our current needs but it will always have room for improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"Umbrella has helped my IT staff in two ways. First, our security team was able to get more insights into the users, their devices, and the sites they browse. Second, our system administration team was able to manage DNS resolutions in a way that is more accessible and less intrusive to our domain system."
"The interface is well organized, so you can easily find everything. Even if you don't have much experience with Cisco, you can easily navigate the solution and find your way around. Everything has been done well, from the deployment to monitoring."
"The feature that we find most valuable is to be able to filter out those web requests that you don't want."
"We immediately block impersonating users from accessing services over Cisco Umbrella-controlled devices."
"Meraki features and cloud-based functionality are advanced and easy to manage centrally."
"It blocks malicious DNS queries daily which is very beneficial."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"F5 provides us with a mechanism to accomplish complex product balancing."
"It is easy to administer."
"The security features, DDoS mitigation facilities, and SQL configuration are the most valuable aspects of this solution."
"For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery."
"Stability-wise, I rate the solution a ten out of ten...Stability-wise, I rate the solution a ten out of ten."
"The configuration process is straightforward, making it easy to set up wide IPs and distribute traffic across local US sites and data centers via VPN."
"The GTM feature is very good, It's very useful, especially if we have multiple data centers. If we want to load balance traffic from multiple data centers, the GTM feature is very useful."
"BIG-IP DNS's best feature is the Global Traffic Manager (GTM)."
 

Cons

"It had the ability to do a lot of app control. So, every single app that went through that portal was registered, but there is a general issue with the whole app control. As soon as you add a mobile phone to your network, all of the apps get registered through the system, and you can approve, reject, or just let them go through. When I looked at it, it was impossible to manage app control. There was just so much data. I didn't apply that service because I just didn't have the time to manage it. It would be good if there was a way to categorize applications."
"Cisco Umbrella could be improved by making the policies more granular, as in some cases, it's difficult to find the correct link to open a specific site securely."
"The main issue that we have is with the final steps or the full integration and getting rid of Zscaler. The company still has to fall back to Zscaler when something in Umbrella is not working as expected, such as when we enable SSL inspection. When something is not working 100%, the company is falling back to Zscaler."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"It would be good if the more complex versions of Umbrella are simplified so that we can offer them in a more standardized way. We, as a telco, do not operate the same as a traditional integration partner would, who can sell all its services. We try to have a standardized approach as much as we can so that we can sell the solution with as many services added to it as possible. If you look at the structure of businesses in Switzerland, 95% of them have 10 persons or less, and they do not have a security specialist. Therefore, the higher the automated and standardized features, the better it is for them."
"The integration with other solutions is a little complex. If you want to integrate with something like ArcSight or LogRhythm or Splunk, you need to do a lot of configuration. There are no easy ways to implement it."
"Client delivery and client updates should be improved. Client delivery was not as easy as expected. Another area for improvement is the integration of escalation procedures for security issues."
"If a hardware platform were provided for Umbrella, that would definitely improve the market for it... Especially when we are addressing governmental customers, they hesitate to connect to the cloud. That is where we need a hardware platform so that the solution can be used on-premises as well."
"There is room for improvement in pricing. It is very pricey."
"I would like to see more marketing documentation, rather than technical documentation."
"The monitoring capabilities of F5 BIG-IP DNS could be improved."
"F5's technical support responds a little slowly."
"The solution can improve by adding cloud integration through plugins or additional configurations so we can use F5 BIG-IP DNS to communicate with the cloud."
"I would like to see the login facilities improved, as well as more troubleshooting."
"The IP intelligent services are good for mitigating threats, but there are also false positives. So, it's not a standalone solution that can cover everything."
"The solution's initial setup is complex compared to Fortinet."
 

Pricing and Cost Advice

"The product is pricey compared to Cisco Firepower."
"As an educational partner, we get better licensing structures. We are very happy with that. It has been very nice that Cisco has partnered with the educational sector to bring that."
"The price depends on the use case, and it's a bit linear. But it depends on the customer's strategy and how Cisco plans to optimize the costs."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"You get what you pay for if you break the solution up into tiers."
"​The pricing is fair."
"There is room for improvement when it comes to the cost."
"Cisco should make the solution cheaper."
"BIG-IP DNS is more expensive than its competitors like Citrix, but it gives good value for money."
"They are competitively priced."
"I would rate the pricing a three out of ten, with ten being a low price."
"You cannot do much around DDoS protection without an additional license from F5."
"The on-prem version is only available on a yearly license, but the cloud version can be paid for on a day-by-day basis."
"In some cases, it is expensive."
"Cost is a factor. It is really costly."
"This product is quite pricey but if you compare the feature set and its compatibility with similar products on the market, you would understand why it's that price."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Educational Organization
11%
Manufacturing Company
8%
Financial Services Firm
7%
Financial Services Firm
17%
Computer Software Company
12%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
What do you like most about F5 BIG-IP DNS?
For one of our clients, F5 improved global server load balancing with an active-active site configuration for Disaster Recovery.
What is your experience regarding pricing and costs for F5 BIG-IP DNS?
In terms of pricing, F5 BIG-IP is not cheaper compared to other solutions like Fortinet or Citrix. The cost can be high due to its comprehensive modules.
What needs improvement with F5 BIG-IP DNS?
The support response time could use improvement. In critical cases, such as in the big environment projects, faster support is needed to address critical issues promptly.
 

Also Known As

OpenDNS
F5 BIG-IP DNS, F5 DNS Delivery
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Ricacorp Properties, Bangladesh Post Office, Shawbrook Bank, Shinsegae Internet Duty Free
Find out what your peers are saying about Cisco Umbrella vs. F5 BIG-IP DNS and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.