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Cisco Umbrella vs HYAS Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Cisco Security Portfolio (3rd)
HYAS Protect
Ranking in Domain Name System (DNS) Security
14th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Domain Name System (DNS) Security category, the mindshare of Cisco Umbrella is 17.1%, down from 23.7% compared to the previous year. The mindshare of HYAS Protect is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella17.1%
HYAS Protect1.1%
Other81.8%
Domain Name System (DNS) Security
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
reviewer2811300 - PeerSpot reviewer
Senior Technical Specialist at a tech vendor with 5,001-10,000 employees
Automated threat detection has protected our organization and saves significant investigation time
HYAS Protect offers everything on a single page. There is not a huge number of options, so it is reduced and made to be easy to use. The ease of use with HYAS Protect has saved our time in finding solutions very easily. HYAS Protect has impacted my organization positively because there were many investigation and threat investigation applications available. There are options, but when it comes to HYAS Protect, it is easier and it is competitive. HYAS Protect has reduced the time spent on investigations because many engineers need to investigate issues, but it has reduced that time with its automation feature.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Application performance has greatly improved and there are less operational issues. Productivity has been going up because we have less operational issues. Also, we have happy customers."
"The customer service and technical support of Cisco Umbrella are great."
"What we like most is security and how easy it is to integrate with other appliances."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"Helps block personal email accounts."
"For me, it's important that I get a connection to my corporate network in a secure and fast way. This product just runs in the background and doesn't need any attention. For me, as a user, it's perfect."
"I think recently with many people working from home, Cisco Umbrella has been very useful, for example, we can manage the device and the network when the employee is not working on the local host, and Cisco Umbrella is very valuable for this kind of infrastructure."
"It is user-friendly. It is easy to manage the solution."
"HYAS Protect has impacted my organization positively because there were many investigation and threat investigation applications available, but when it comes to HYAS Protect, it is easier and it is competitive."
 

Cons

"I feel that the application needs other characteristics that are available with other applications in the market."
"It could be improved by having a local data center and caching, which can provide protection support."
"They should provide more integrations and bring things together so that there is a more standard feel to their platform. We also use Cisco ISE, and it has a very different feel from Cisco Umbrella."
"This solution is difficult to configure."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"I think it's a very basic solution, and because of that, we provide it to the small business market."
"It's somewhat pricey for us, however, it's an awesome solution."
"Customization for basic users can be complex, as it is targeted toward only technical users."
"By adding more automation features, HYAS Protect can be improved."
 

Pricing and Cost Advice

"In terms of licensing, we're not able to be extremely clear with the customer because it's based on their reporting. It's not based on the actual traffic. If they say they have 50 users but they have 80, we'll just buy for 50 users. That's something where we'd like to have more flexibility."
"Pricing depends on the automation requirements of the organization."
"We have a security Enterprise Agreement with Cisco, so the pricing is good."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"Licensing fees are paid on a yearly basis."
"When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based solution, but if the customer starts shopping around, someone is going to have access to the pricing at a level that you cannot compete because they do not have uniform pricing. Not everybody gets fair pricing. Unless you are one of the real major corporations selling the solution your ability to compete is impossible. Cisco will acknowledge the situation and assure you next time it will be in your favor but it never becomes favorable for you. Cisco is not very good in this regard. However, Umbrella is good."
"In the region I'm from, that of EMAR, Europe, the Middle East, Eastern Asia and Africa, our organizations do not have many liquid cash assets, so the price could be better."
"You can request an evaluation license​."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Non Profit
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
No data available
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
What needs improvement with HYAS Protect?
By adding more automation features, HYAS Protect can be improved.
What is your primary use case for HYAS Protect?
I mainly use HYAS Protect for detecting threats, which will help us to block them as early as possible. Recently, with HYAS Protect, our client was attacked with malware, and we received a notifica...
What advice do you have for others considering HYAS Protect?
The major point I have shared is about how I use HYAS Protect. One point for improving HYAS Protect is to enhance the automation feature, which will add to the ease of work. I would recommend going...
 

Also Known As

OpenDNS
No data available
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Information Not Available
Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security. Updated: July 2026.
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