Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Executive SummaryUpdated on Jul 6, 2025

Citrix DaaS and Dizzion compete in the Desktop-as-a-Service market. Citrix DaaS has the upper hand with its strong integration and established presence, whereas Dizzion is favored for its emphasis on security, appealing to industries with stringent compliance needs.

Features: Citrix DaaS provides a seamless delivery of Windows applications, scalability options, and integration with existing IT infrastructures. Dizzion focuses on granular data control, strong security, and compliance features which are crucial for sectors like healthcare and finance.

Room for Improvement: Citrix could improve its initial setup costs and work on simplifying its deployment process. Dizzion might enhance integration capabilities to better cater to larger enterprises, improve scalability options, and consider broadening its feature set to appeal to a wider market.

Ease of Deployment and Customer Service: Citrix DaaS focuses on integration with large-scale IT ecosystems, making it suitable for enterprises with complex requirements. Dizzion is preferred for its streamlined deployment, essential for organizations needing quick and secure virtualization solutions. Both companies offer comprehensive support.

Pricing and ROI: Citrix DaaS generally involves higher initial setup costs but provides a favorable ROI for larger enterprises due to its scalability and features. Dizzion offers competitive pricing emphasizing security, providing an attractive ROI for organizations where data protection is a priority.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: August 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

127

Ranking in other categories

Application Virtualization (1st), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

12th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 30.7%, down from 31.6% compared to the previous year. The mindshare of Dizzion is 4.9%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS)

Featured Reviews

Grant Waddell

Head of IT Architecture & Operations Support at Lyntia

User-friendly and easily accessible, but cost could be made cheaper

We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution provides everything in one integrated platform. When it comes to monitoring their solution, it is really easy. We have all the information in one place so we can have the right information at the right moment. We can be proactive when it comes to dealing with performance, maintenance, and security issues."

"For the most part, overall stability is what you would expect."

"The most valuable feature of Citrix Workspace is its security."

"In terms of Citrix Workforce features, the most valuable for managing our remote workforce is security, especially AppProtect. Users cannot simply copy and paste data to their local devices. This prevents data breaches, as data can't be copied to OneDrive or Google Drive. Screenshots from local PCs are also blocked, though data can still be manually copied using a phone."

"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."

"The most valuable feature of Citrix Workspace is the virtual desktop that we can use anywhere, at any time, and without taking our laptop."

"You can connect to any printer, and from anywhere you can print documents using a compressed channel. It is easy and the bandwidth is very low."

"Remote work has been enhanced"

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"The pricing of the solution and management are good features."

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"Nutanix Frame is easy to install, manage, and upgrade."

"The scalability of the solution is quite good."

Cons

"Citrix should consolidate the multiple tools currently required into a single platform."

"I think improvement around the Analytics piece is super important. There has been a lot of maturity over the last year in that area, though a lot more needs to be done. Also, a lot more of the value of those Analytics needs to be sold to end users. Citrix is working on a lot of things that are ahead of the curve and a lot of organizations aren't quite there yet with implementing those technologies and capabilities."

"Citrix Workforce is good, but it needs improvement in diagnosing network issues. When errors occur, it is difficult to determine if they're due to network issues, Workspace issues, or environment issues"

"We would like to be able to provide VDI, a full desktop, to each of our users."

"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."

"The product has some bugs, making it an area of concern where improvements are required."

"The solution's technical support is not so good."

"It would help if it were a little simpler. It's a bit complicated and we have hired Citrix administrators. But it's a good solution."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution’s pricing could be improved."

"The solution can be made faster and it should improve performance wise."

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

Pricing and Cost Advice

"They offer licensing per user. From time to time, they give discounts. Because it's a hybrid model, you can deploy some portion of it on cloud and some portion your on-prem."

"It is an expensive solution. I rate its pricing a nine out of ten."

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

"If you look at cost, then you must look at the number of users that you are covering. If you are only using it for some users, then it is very expensive. However, if you have a massive amount of users, then it begins to be interesting to use Citrix. Because once you are managing thousands of servers with one guy, your maintenance costs decrease per user."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"Citrix licensing is expensive."

"Based not only on the cost of Citrix, but additional costs like firewalls, IPS, and other solutions, the total cost of switching users from using normal laptops with VPNs to connection via Citrix were so huge that the CEO of our company decided to postpone the deployment process."

"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The pricing of the solution is very good."

"The licensing is based on the number of users of the solution."

"It is a cost-effective option with comparable functionality to competitors."

"Nutanix Frame is a very expensive solution."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

12%

Government

11%

Manufacturing Company

10%

Retailer

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

August 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Desktop as a Service (DaaS)

July 2025

Download Dizzion product report

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen