Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Dizzion comparison

Citrix DaaS (formerly Citri...

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Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 6, 2025

Citrix DaaS and Dizzion compete in the Desktop-as-a-Service market. Citrix DaaS has the upper hand with its strong integration and established presence, whereas Dizzion is favored for its emphasis on security, appealing to industries with stringent compliance needs.

Features: Citrix DaaS provides a seamless delivery of Windows applications, scalability options, and integration with existing IT infrastructures. Dizzion focuses on granular data control, strong security, and compliance features which are crucial for sectors like healthcare and finance.

Room for Improvement: Citrix could improve its initial setup costs and work on simplifying its deployment process. Dizzion might enhance integration capabilities to better cater to larger enterprises, improve scalability options, and consider broadening its feature set to appeal to a wider market.

Ease of Deployment and Customer Service: Citrix DaaS focuses on integration with large-scale IT ecosystems, making it suitable for enterprises with complex requirements. Dizzion is preferred for its streamlined deployment, essential for organizations needing quick and secure virtualization solutions. Both companies offer comprehensive support.

Pricing and ROI: Citrix DaaS generally involves higher initial setup costs but provides a favorable ROI for larger enterprises due to its scalability and features. Dizzion offers competitive pricing emphasizing security, providing an attractive ROI for organizations where data protection is a priority.

To learn more, read our detailed Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion Report (Updated: September 2025).

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Dizzion

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix DaaS (formerly Citri...

Ranking in Virtual Desktop Infrastructure (VDI)

3rd

Ranking in Desktop as a Service (DaaS)

1st

Average Rating

8.4

Reviews Sentiment

6.6

Number of Reviews

127

Ranking in other categories

Application Virtualization (1st), Remote Access (4th)

Dizzion

Ranking in Virtual Desktop Infrastructure (VDI)

12th

Ranking in Desktop as a Service (DaaS)

5th

Average Rating

8.8

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Desktop as a Service (DaaS) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 29.5%, down from 31.9% compared to the previous year. The mindshare of Dizzion is 4.8%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Desktop as a Service (DaaS) Market Share Distribution
Product	Market Share (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)	29.5%
Dizzion	4.8%
Other	65.7%

Desktop as a Service (DaaS)

Featured Reviews

Grant Waddell

Head of IT Architecture & Operations Support at Lyntia

User-friendly and easily accessible, but cost could be made cheaper

We use Citrix Workspace on Citrix Cloud. We have all of our servers on the AWS public cloud. There are a number of tools that we can implement that would save us costs. However, we've stuck to Citrix for convenience. If the prices keep increasing, we will have to consider other solutions. Users need to understand the tool's limitations correctly and what they require from a usability perspective. They should also understand the configuration of security policies. In some cases, people are unable to download or upload files onto their PCs, which is necessary for them to do their work. Users should understand the limitations of the product or the configuration options. Overall, I rate the solution a seven out of ten.

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Hamada Farag

Technology Consultant at Beta Information Technology

A cost-effective and streamlined virtual desktop infrastructure solution with a user-friendly interface and simplified management

The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency. The simplicity of the management tools is a key highlight, especially when compared to other solutions like Citrix, where there is often complexity due to various components such as controllers, storefronts, and different servers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Citrix Workspace's standout feature is its flexibility."

"We've been able to scale the environment quite nicely by using the Citrix Remote PC. I can't say enough about that. And because that relies on utilizing your existing hardware resources, and making those available as a part of your Citrix farm — with a second level of authentication and security pieces around it — we added some 4,000 workstations without an additional overhead or cost."

"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."

"Relative to other solutions, Citrix has fewer conditions and fewer parameters. Citrix also provides some flexibility because it can be used on any device."

"The App is the most valuable feature."

"It is stable, easy to scale, and provides secure remote access."

"Remote work has been enhanced"

"The most valuable feature is the desktop experience so that users don't see much difference between the remote desktop and the local desktop... It also provides virtualization for high-end graphics so that they can be displayed. AutoCAD can be done on Citrix. The graphics are very good."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pros

"Nutanix Frame is easy to install, manage, and upgrade."

"The singular management interface is crucial, particularly for the operations team as it minimizes complexity and enhances operational efficiency."

"The pricing of the solution and management are good features."

"The scalability of the solution is quite good."

Cons

"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"

"The solution's technical support is not so good."

"Where improvement could be driven is in terms of clarity as to the functionality of some of the solutions. If you go back to the older Citrix Xen products that we had, we understood those really well. As we've come into the new workstation premium suite, there is a lot of additional functionality that we perhaps have not yet fully exploited. It is not because we can't, but simply because we don't yet understand the depth of functionality that's offered."

"When there are technical issues, sometimes we can't get on the cloud."

"It is slow. When everybody is logged in, it does have a tendency to slow down. You can tell the connectivity slows down a little bit, but it's still a good product."

"Licensing service installation and configuration was the biggest challenge for all Citrix solutions, but now they have fixed a lot of issues."

"I have to re-enter my user password when I am not using the tool for some time around ten minutes. I want to also improve the need to download other Citrix apps."

"For us, pricing is the most important feature to improve."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) cons

"The solution’s pricing could be improved."

"As the solution is not completely straightforward, you do need some experience to configure and implement it."

"The solution can be made faster and it should improve performance wise."

"It would be highly beneficial if they could offer a version that is entirely on-premises, eliminating the need for cloud connection except for data access."

Pricing and Cost Advice

"You have to do some hard work in order to get the suitable licenses."

"In terms of pricing with the Citrix Virtual Apps and Desktops, I think it has gotten better over the years. Citrix has found more dynamic ways to be able to revive licensing models that fit many different scenarios that organizations have. We have been able to evolve our own licensing over the years to accommodate our situations between concurrent versus user device licenses. Now, when we move into the Citrix Workspace realm, we definitely have some awesome options there."

"We are just now approaching the end of our initial purchase, which was an excellent price for us as an academic institution. We got a very good deal to get us on board. That license is up for renewal in about a year, and we are nervously waiting to see what the pricing will be."

"The tool is expensive."

"We recouped 60 to 70 percent of the hardware costs."

"Citrix is expensive."

"The licensing, in general, is expensive. A lot of customers battle to pay the amount. It's very difficult to ensure that your solution provides the business value that the customer is after."

"The solution is affordable."

More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) pricing and cost advice

"The licensing is based on the number of users of the solution."

"Nutanix Frame is a very expensive solution."

"It is a cost-effective option with comparable functionality to competitors."

"The pricing of the solution is very good."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

10%

Financial Services Firm

Government

Computer Software Company

11%

Retailer

11%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	43
Midsize Enterprise	21
Large Enterprise	68

No data available

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?

My focus has primarily been on publishing virtual applications.

What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?

I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.

What needs improvement with Citrix Virtual Apps and Desktops?

I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...

What do you like most about Nutanix Frame?

Nutanix Frame is easy to install, manage, and upgrade.

What is your experience regarding pricing and costs for Nutanix Frame?

Nutanix Frame is a very expensive solution.

What is your primary use case for Nutanix Frame?

Nutanix Frame can be used to transition hardware and replace traditional hardware architecture like physical servers, storage, and SAN switches.

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Product Reports

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)

October 2025

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) report

Download Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) product report

Desktop as a Service (DaaS)

October 2025

Download Dizzion product report

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace

Nutanix Xi Frame, Nutanix Frame

Interactive Demo

Citrix

Demo not available

Overview

Enable secure, flexible work with the leader in virtual apps and desktops

Deliver desktop as a service (DaaS) from any cloud or datacenter

Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

Citrix

Dizzion provides cloud-delivered desktops designed to meet the needs of modern businesses. It offers a secure, flexible environment for managing virtual workloads, enhancing productivity, and ensuring seamless user experiences.

Specializing in virtual desktop infrastructure, Dizzion ensures organizations can securely deploy virtual desktops accessible from any device, enhancing remote work capabilities. This approach allows businesses to maintain operational continuity while securing sensitive data and ensuring compliance with industry standards. By integrating with existing workflows, Dizzion supports enhanced productivity and scalability, leading to a more responsive IT environment.

What are the most important features of Dizzion?

Secure Endpoint Access: Protects data with comprehensive security protocols.
Scalability: Accommodates growing business needs with flexible capacity adjustments.
Regulatory Compliance: Ensures adherence to industry-specific regulations and guidelines.
Performance Optimization: Delivers optimized user experiences through efficient resource management.

What benefits or ROI should users look for in Dizzion reviews?

Cost Efficiency: Reduces expenses by minimizing hardware investments and IT management costs.
Enhanced Productivity: Increases workforce productivity by facilitating remote work.
Data Security: Protects sensitive information, maintaining trust and compliance.
Business Continuity: Supports uninterrupted operations across distributed environments.

Dizzion is implemented across industries like finance, healthcare, and call centers, allowing organizations to maintain security and compliance while enabling flexible, remote work solutions. Each industry benefits from tailored features that address unique compliance and security challenges, ensuring reliable performance.

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval

JetBlue, International Speedway Corporation, SAIC Volkswagen