Claroty Platform vs Microsoft Remote Desktop Services comparison

Claroty Platform vs. Microsoft Remote Desktop Services

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Microsoft Intune significantly reduced costs, improved efficiency, integrated seamlessly with Microsoft 365, enhancing productivity and reducing resource needs.

Sentiment score

5.7

Claroty Platform acts as insurance against vulnerabilities, offering ROI through saved labor and preemptive measures despite costly support.

Sentiment score

4.7

Microsoft Remote Desktop Services improves efficiency and saves time, though some users view it as costly with excess features.

Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.

AndreaReynolds

IT Systems Engineer at Syracuse University

Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.

Bharath Bharadwaj

Subject Matter Expert at Engage IT Services Pvt Ltd

With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.

Simone Termine

Endpoint Cloud Solution Architect at Lutech

For more quotes and insights, download the Microsoft Intune report

If my infrastructure is critical infrastructure, the Claroty Platform saves time and resources.

AbhishekPandey5

Senior Consultant at Payatu

As far as ROI is concerned, I think there's a huge benefit of hundreds of labor hours saved because of automated discovery and continuous inventory and faster audits and risk assessments.

For more quotes and insights, download the Claroty Platform report

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

By unlocking a locked situation, I mean we couldn't connect to a server in any other way, so we had to use RDP.

reviewer2784348

AWS Architect at a tech vendor with 10,001+ employees

Microsoft Remote Desktop Services has helped us to be efficient; we are a team of five serving the entire region of Africa and the Middle East, and it has truly improved our overall efficiency as a team.

Gabriel Apiigi

System Engineer, Grid Software MEA at a tech vendor with 10,001+ employees

Microsoft Remote Desktop Services has saved us considerable time because we don't have to be on-site for support and have more accessibility to the machines.

reviewer2815197

Managing Director

For more quotes and insights, download the Microsoft Remote Desktop Services report

Customer Service

Sentiment score

5.8

Microsoft Intune's support is mixed; premium users experience better outcomes, but standard support often faces delays and issues.

Sentiment score

7.7

Claroty Platform's customer service is praised for its expertise and efficiency, despite occasional delays in response and feature requests.

Sentiment score

4.6

Microsoft Remote Desktop Services support varies in speed and consistency, with experiences influenced by licensing, partners, and contact points.

When a support ticket is submitted, it directly reaches someone with Intune support expertise.

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.

AndreaReynolds

IT Systems Engineer at Syracuse University

Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.

Jeff Wickham

Engineer at a healthcare company with 5,001-10,000 employees

For more quotes and insights, download the Microsoft Intune report

They understand operational environments, industrial protocols, and challenges of manufacturing, which is quite helpful.

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

Their response and support are effective and proactive.

For more quotes and insights, download the Claroty Platform report

Associate Solution Architect at a tech vendor with 10,001+ employees

They can rate support for the Claroty Platform from one to ten as eight to nine.

AbhishekPandey5

Senior Consultant at Payatu

I would rate the customer support of Microsoft Remote Desktop Services a 10.

reviewer2797143

Sr. Compliance Analyst at a computer software company with 51-200 employees

Interacting with Amazon's customer support seems to route the request to the correct team almost immediately, resulting in quicker responses.

For more quotes and insights, download the Microsoft Remote Desktop Services report

Cloud Ops Lead at a tech vendor with 10,001+ employees

If I have any issues related to the installation or initial setup, they have been great and a helping hand.

Rishabh Singh

Lead Engineer Senior Forntend Developer at Adobe

Scalability Issues

Sentiment score

7.1

Microsoft Intune scales efficiently, supporting diverse organizational sizes and environments, offering seamless management and consistent performance as needs evolve.

Sentiment score

8.0

The Claroty Platform is scalable, supporting diverse deployments, high asset volumes, and ease of management for large organizations.

Sentiment score

6.6

Microsoft Remote Desktop Services is scalable and reliable, though seen as complex and costly due to licensing and hardware limitations.

The scalability of Microsoft Intune is ten out of ten.

reviewer2595288

Solutions Architect at a computer software company with 51-200 employees

Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.

reviewer2595294

Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees

It supports organizations with 200 endpoints and those with more than 15,000 endpoints.

Martijn Van De Weijenberg

Director at Provisioned

For more quotes and insights, download the Microsoft Intune report

A major advantage is that this is agent-less and passive.

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

The Claroty Platform offers a scalable solution that accommodates both cloud and on-premise deployments.

For more quotes and insights, download the Claroty Platform report

Associate Solution Architect at a tech vendor with 10,001+ employees

I would rate the scalability as eight or nine as the only issue faced was with login challenges, which could be improved.

Deevanshi Priya

Cyber Security Security at PwC

The scalability of Microsoft Remote Desktop Services is 10 out of 10.

Iurii Efimov

Head Of Product & Engineering (Cpto) at a real estate/law firm with 11-50 employees

Microsoft Remote Desktop Services scales very well; I could scale it to however many users I would want.

For more quotes and insights, download the Microsoft Remote Desktop Services report

Cloud Ops Lead at a tech vendor with 10,001+ employees

The scalability of Microsoft Remote Desktop Services is high, as it is already providing me with the flexibility to access my system from anywhere.

Rishabh Singh

Lead Engineer Senior Forntend Developer at Adobe

Stability Issues

Sentiment score

7.2

Microsoft Intune delivers high stability with minimal issues; users rate it highly for reliable integration and day-to-day operations.

Sentiment score

7.4

Claroty Platform is stable with minimal downtime, though some face configuration issues; it's scalable and ideal for industrial monitoring.

Sentiment score

8.0

Microsoft Remote Desktop Services is praised for reliability and performance, with minor early challenges but overall strong dependability.

We have not experienced downtime, bugs, or glitches.

Alan Barrett

Head of IT at TWM SOLICITORS LLP

It appears Microsoft Intune undergoes changes without informing customers.

Jesper Boenigk

Support Engineer at a tech services company with 201-500 employees

In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.

Borhen Issaoui

IT Administrator at Newrest Inflight España, S.A

For more quotes and insights, download the Microsoft Intune report

The platform runs with minimal delays and effectively manages workloads without intruding on the network.

Associate Solution Architect at a tech vendor with 10,001+ employees

I think Claroty Platform is a mature and scalable OT platform and it is designed for passive monitoring.

For more quotes and insights, download the Claroty Platform report

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

Overall, I would rate the stability as eight out of ten.

Deevanshi Priya

Cyber Security Security at PwC

I have never faced any issues related to its working or its availability.

Rishabh Singh

Lead Engineer Senior Forntend Developer at Adobe

Microsoft Remote Desktop Services is stable, and I can confirm this.

surajku32

SR Solution Engineer at VATSIN TECHNOLOGY PVT LTD

For more quotes and insights, download the Microsoft Remote Desktop Services report

Room For Improvement

Microsoft Intune struggles with non-Windows compatibility, complex setups, slow sync, limited customization, inefficient policies, and unsatisfactory integration.

Claroty Platform needs improvements in pricing, UI, integrations, AI features, documentation, and streamlined licensing to boost market appeal.

Microsoft Remote Desktop Services needs an improved interface, simplified setup, better compatibility, clearer documentation, and enhanced connectivity options.

Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.

Thomas Howard

Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees

There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.

Jeff Wickham

Engineer at a healthcare company with 5,001-10,000 employees

For more quotes and insights, download the Microsoft Intune report

Additionally, reducing the overall cost of hardware and software solutions would be beneficial.

For more quotes and insights, download the Claroty Platform report

Associate Solution Architect at a tech vendor with 10,001+ employees

As AI is booming now, there are concerns about AI security.

Ahmed Shahabuddin

Security Consultant at Forcespot

Sometimes, these CVEs are not actually related to the device in the firmware at the site.

AbhishekPandey5

Senior Consultant at Payatu

I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365.

For more quotes and insights, download the Microsoft Remote Desktop Services report

Cloud Ops Lead at a tech vendor with 10,001+ employees

On macOS, we sometimes experience keyboard connectivity issues.

reviewer2784348

AWS Architect at a tech vendor with 10,001+ employees

Microsoft Remote Desktop Services can be improved by better integrating it within Teams or providing a Teams integration to connect to customer support teams or other systems' accesses using Remote Desktop internally, rather than as a separate individual tool.

Madhunangia Nangio

technology consultant at Bank of America

Setup Cost

Microsoft Intune is cost-effective within Microsoft 365 packages, with discounts for nonprofits and bulk purchases, though standalone licenses cost more.

Claroty Platform's pricing is seen as expensive but valued for security features and competitive compared to Nozomi and DriveWell.

Microsoft Remote Desktop Services pricing is mixed; integration reduces costs, but additional licenses and complex models increase expenses.

Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.

reviewer2595750

Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees

The Intune suite and add-ons, such as batch management and remote help, are costly.

Mahmoud-Eldeep

Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT

It costs approximately forty euros per user per month.

Gintaras_Navickas

Cyber Security Officer at Gudu

For more quotes and insights, download the Microsoft Intune report

One unique aspect of Claroty is that users get all the deployments for free.

reviewer2620968

VP of Products at a tech services company with 51-200 employees

For large enterprises with more than 10,000 assets, I think the investment could be as high as one million dollars.

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

The cost of the Claroty Platform is comparatively high.

For more quotes and insights, download the Claroty Platform report

Associate Solution Architect at a tech vendor with 10,001+ employees

These licenses are not cheap, as they add up in cost.

Phil Ernst

Chief Technology Officer at a computer software company with 11-50 employees

I understand it can get quite expensive and also complex to manage these different licenses.

For more quotes and insights, download the Microsoft Remote Desktop Services report

Cloud Ops Lead at a tech vendor with 10,001+ employees

I don't think there was any cost, as this was built into our experience with Windows and Azure.

reviewer2815197

Managing Director

Valuable Features

Microsoft Intune excels in device management, integration, automation, and security, enhancing efficiency with Autopilot, Azure AD, and advanced features.

Claroty Platform enhances security and visibility for operational technology assets with seamless integration, real-time monitoring, and threat detection.

Microsoft Remote Desktop Services offers secure remote access with cross-platform support, easy management, and enhanced productivity for users.

Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.

reviewer2563299

Microsoft Practice Lead at a tech services company with 11-50 employees

Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.

reviewer2595294

Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees

Windows Autopatch is the most valuable because it removes the burden of patch management.

Martijn Van De Weijenberg

Director at Provisioned

For more quotes and insights, download the Microsoft Intune report

The ability to detect and classify assets, assess vulnerabilities, and manage patches and updates effectively is highly beneficial.

For more quotes and insights, download the Claroty Platform report

Associate Solution Architect at a tech vendor with 10,001+ employees

They offer threat detection, asset management, vulnerability management, and remote access, which makes them the sole vendor in the OT security space to offer all three services.

reviewer2620968

VP of Products at a tech services company with 51-200 employees

Additionally, their SRA solution, the Secure Remote Access solution, is very useful for industrial environments.

Ahmed Shahabuddin

Security Consultant at Forcespot

The main benefits that Microsoft Remote Desktop Services provide to me include streamlining my working process, ensuring security, and offering flexibility to connect to virtual desktops and apps from multiple devices.

Asutosh Mohanty

Technology Consultant at a tech vendor with 10,001+ employees

Using Microsoft Remote Desktop Services has helped my team save time and improve productivity because we had Microsoft servers that were impossible to connect from our MacBook Pro laptops, and once we started using RDP, we could connect and move forward to deliver the project.

reviewer2784348

AWS Architect at a tech vendor with 10,001+ employees

The best features Microsoft Remote Desktop Services offers include providing me administrator access, certain inbuilt client tools, and the ability to remotely access enterprise applications, as well as helping me validate whether certificates exist or are missing, or near to expiry.

Madhunangia Nangio

technology consultant at Bank of America

For more quotes and insights, download the Microsoft Remote Desktop Services report

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Remote Access category, the mindshare of Microsoft Intune is 6.3%, down from 10.7% compared to the previous year. The mindshare of Claroty Platform is 1.7%, up from 1.0% compared to the previous year. The mindshare of Microsoft Remote Desktop Services is 6.7%, down from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.3%
Microsoft Remote Desktop Services	6.7%
Claroty Platform	1.7%
Other	85.3%

Remote Access

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

Read full review

Improved industrial asset visibility has transformed risk management and compliance monitoring

Member Of Leadership Advisory Council at a tech company with 10,001+ employees

I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features require licensing tiers and therefore the pricing could be higher. Claroty Platform could benefit from simpler licensing and pricing structures. The executive dashboard can improve as well, and they can expand their third-party integration. Additionally, their predictive AI-driven recommendations can be improved. I think it does provide for very good behavior analysis through AI capabilities and risk prioritization, which is generally quite trustworthy. As the capability of AI enhances, I think it can provide for better risk recommendations. Claroty Platform can have a better and simpler licensing arrangement. Their third-party integrations can expand. They can have better executive dashboards and more AI-driven predictive risk recommendations. I would rate them an eight for these reasons. Dashboards, licensing, integrations, and AI-driven recommendations are areas for improvement. Probably one more to add is that they can have better and more enhanced automated remediation workflows.

Read full review

Secure remote access has protected sensitive country data and supports strict compliance needs

Cloud Ops Lead at a tech vendor with 10,001+ employees

I understand from the IT team managing Microsoft Remote Desktop Services that it is complex to set up the multiple roles, certificates, and networks required. Networking is quite complicated. Even though on the data center side it is quite simple, maintaining the farm of other connections that connect to that server is the complex piece. I understand there are more modern systems replicating what this solution does, which are easier to use, such as Azure Virtual Desktop within Microsoft Azure Cloud or Amazon WorkSpaces, which I have used before. Rather than having to manage all the complex networking, you could abstract it away a little further in the cloud for easier use. I also understand that this tool is in an end-of-life state now, with Microsoft actively pushing people towards Azure Virtual Desktop or Windows 365. I do not believe further features will be rolled out due to its end-of-life state, making it a legacy solution now.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Manufacturing Company

15%

Energy/Utilities Company

Computer Software Company

Government

Manufacturing Company

12%

Computer Software Company

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	191
Midsize Enterprise	63
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	1
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	45
Midsize Enterprise	16
Large Enterprise	36

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

What needs improvement with Claroty Platform?

I think there are some areas of weaknesses in Claroty Platform. The pricing could improve, as some of the features re...

What is your primary use case for Claroty Platform?

I think a lack of visibility into industrial assets is the main use case for Claroty Platform. Claroty Platform is a ...

What advice do you have for others considering Claroty Platform?

Claroty Platform has impacted my organization positively by reducing cyber risk, by making the incident detection fas...

What is your experience regarding pricing and costs for Microsoft Remote Desktop Services?

The experience with pricing, setup cost, and licensing is that the pricing is based on licensing costs and the setup ...

What needs improvement with Microsoft Remote Desktop Services?

Microsoft Remote Desktop Services can be improved in several areas. Currently, it requires a license cost, it has per...

What is your primary use case for Microsoft Remote Desktop Services?

Our main use case for Microsoft Remote Desktop Services is to allow multiple users to remotely access our Windows mac...

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Product Reports

Microsoft Intune

Download Microsoft Intune product report

Claroty Platform

Download Claroty Platform product report

Microsoft Remote Desktop Services

Download Microsoft Remote Desktop Services product report

Microsoft Remote Desktop Services report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Remote Desktop Services

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

The Claroty Platform is tailored for monitoring and securing industrial control systems. It offers deep visibility into OT networks, enabling effective anomaly detection and vulnerability assessments. Its user-friendly interface and robust reporting tools facilitate easy management and compliance, enhancing organizational efficiency and cybersecurity posture in industrial environments.

Claroty

Microsoft Remote Desktop Services provides secure, seamless access to remote applications with cross-platform compatibility and centralized management, enhancing productivity and resource sharing in Windows environments.

The robust security features of Microsoft Remote Desktop Services enable efficient data handling and user support across devices. With a focus on remote application access, scalability, and ease of use, this solution integrates effortlessly with Windows environments. It offers centralized management, facilitating smooth IT operations. However, there is potential for improving interface intuitiveness and setup simplicity. Addressing keyboard compatibility with macOS, network connectivity challenges, and security vulnerabilities could enhance the user experience. Optimization for performance on slower networks and clearer license management would further benefit users.

What are the key features of Microsoft Remote Desktop Services?

Robust Security: Ensures data remains secure on servers.
Seamless Remote Application Access: Provides smooth access to applications remotely.
Cross-Platform Compatibility: Supports multiple devices and operating systems.
Centralized Management: Simplifies IT resource management.
Ease of Use: Facilitates setup and offers excellent accessibility.

What benefits should users look for in reviews?

Increased Productivity: Enables efficient resource sharing and task management.
Enhanced Flexibility: Improves performance through remote access.
Scalability: Allows for easy management of growing resources.
Secure Access: Protects sensitive data and client applications.

In numerous industries, Microsoft Remote Desktop Services supports remote server management, virtual desktops, and application virtualization. Organizations use it for collaboration, secure data handling, and accessing critical resources across different locations. It aids in troubleshooting, ensuring secure connections to client applications and facilitating testing and support for multiple users in diverse environments.

Microsoft

Sample Customers

Mitchells and Buzzers, Callaway

Rockwell Automation

Bank Alfalah Ltd.

Claroty Platform vs. Microsoft Remote Desktop Services