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Cleo Integration Cloud Platform vs IBM Sterling B2B Integration Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cleo Integration Cloud Plat...
Ranking in Business-to-Business Middleware
14th
Average Rating
7.0
Reviews Sentiment
8.3
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Sterling B2B Integratio...
Ranking in Business-to-Business Middleware
5th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Business-to-Business Middleware category, the mindshare of Cleo Integration Cloud Platform is 2.8%, up from 2.5% compared to the previous year. The mindshare of IBM Sterling B2B Integration Services is 10.1%, down from 15.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business-to-Business Middleware Mindshare Distribution
ProductMindshare (%)
IBM Sterling B2B Integration Services10.1%
Cleo Integration Cloud Platform2.8%
Other87.1%
Business-to-Business Middleware
 

Featured Reviews

Joshua Rule - PeerSpot reviewer
Senior Integration Consultant at a computer software company with 51-200 employees
Though the tool reduces the internal hosting cost for businesses, it needs to provide more API integrations
I think it would be good and helpful if the solution provides access to other protocols besides AS2. Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement. I wouldn't necessarily want to see any additional features included in the solution since it is already a robust product.
RT
Seeburger Lead EDI Developer/Analyst at a tech vendor with 10,001+ employees
Effective business process handling with some room for improvement in mapping ease and user interactions
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and disadvantages, I do not see any challenges or improvements needed. Although, mapping might be a bit easier in SeeBurger compared to IBM Sterling B2B Integration Services.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is the ease of use it provides. Cleo Integration Cloud Platform is a straightforward and simple product."
"Being a manufacturing company, we are dealing with different customers and catering to different orders, and EDI is very helpful for us because the ordering can be done via EDI and the orders can be processed outright, which is a big advantage."
"The B2B Sterling platform is basically managed services, so we outsource our services to IBM and it relieves us of having resources in-house and 24/7 support."
"The solution is extremely scalable."
"IBM Sterling B2B Integration Services is a stable and scalable product."
"For us, we've basically outsourced the onboarding and translation of all of our electronic data interchange (EDI) with our customers."
"This product is fairly out there in terms of usability and easy to use, such as you can implement and deploy."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"They have best-in-class, quality support."
 

Cons

"Currently, the solution fails to provide users with additional protocol assistance and API integrations, so the aforementioned areas need to be considered for improvement."
"It's probably not as much as they sold us in their value proposition, so be cautious about that."
"The setup is not straightforward, but it is fairly well documented."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"They can improve APIs because they are still lagging behind in API connectivity."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue."
 

Pricing and Cost Advice

"I learned that the product's price is reasonable based on the interactions I had with my company's purchase team."
"They have a good pricing system, in relation to powerful features."
"Pricing is a little bit on the higher side because they give you the best support. Out of ten, I would rate pricing at seven or eight."
"The tool is expensive because of its rich features."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Media Company
10%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
 

Questions from the Community

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What needs improvement with IBM Sterling B2B Integration Services?
IBM Sterling B2B Integration Services does not have specific issues that need improvement. While each product, like SeeBurger and IBM Sterling B2B Integration Services, has its own advantages and d...
What is your primary use case for IBM Sterling B2B Integration Services?
My primary use case is using IBM Sterling B2B Integration Services ( /products/ibm-sterling-b2b-integration-services-reviews ) for business process modeling and mapping tasks. These tasks are simil...
What advice do you have for others considering IBM Sterling B2B Integration Services?
I would rate IBM Sterling B2B Integration Services a seven. The main reason for this rating is that SeeBurger is much easier to handle compared to IBM Sterling B2B Integration Services. Features li...
 

Also Known As

Extol Business Integrator
No data available
 

Overview

 

Sample Customers

USA Truck, Burris Logic, Dot Foods, The Apparel Group, Delta Dental
Information Not Available
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