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CloudAlly vs Datto SaaS Protection comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CloudAlly
Ranking in SaaS Backup
23rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
Cloud Backup (46th), MSP Backup (10th)
Datto SaaS Protection
Ranking in SaaS Backup
17th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the SaaS Backup category, the mindshare of CloudAlly is 1.9%, down from 1.9% compared to the previous year. The mindshare of Datto SaaS Protection is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
SaaS Backup Mindshare Distribution
ProductMindshare (%)
Datto SaaS Protection1.4%
CloudAlly1.9%
Other96.7%
SaaS Backup
 

Featured Reviews

it_user550464 - PeerSpot reviewer
ICT Officer at a financial services firm with 1,001-5,000 employees
Using the app is straightforward with easy buttons to click on.
Customer Service: We didn't contact their customer service at any point because the backup and recovery process is pretty straightforward. But they have a customer support email and phone just in case. Technical Support: CloudAlly can be used by a non-techie person because it's simple. We didn't contact the technical support, but it's available for any user who may encounter a problem.
reviewer2867757 - PeerSpot reviewer
IT Manager at a tech vendor with 1,001-5,000 employees
Automated backups have protected critical files and restore deleted SharePoint data quickly
The features of Datto SaaS Protection that I have found the most valuable and useful so far include performing a backup every four hours, so I can look at multiple versions of that file and find the most compatible version that I need. There are many choices for the file, making it a nice broad choice. The automated backup feature helps my data protection strategy by giving me confidence that we will not lose any data if there was ever ransomware or if we had someone who was wanting to do harm with our system; we would be able to restore our data. The usefulness of advanced search in Datto SaaS Protection is that I can always find the file that I am after, and it is quick to find files. Datto SaaS Protection's point-in-time restore feature has been effective in recovering data so far; every time I have looked for something, I have been able to find a version for it, and it is soon recovered. It is fast and will recover any size of data. Datto SaaS Protection's reporting tools have helped maintain data protection transparency in my organization by giving me confidence that our data is there and it is being backed up.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Definitely an impressive ROI because the app is inexpensive and saves us time, headaches plus slow computer devices that could be jammed with huge data."
"The user-friendly interface of CloudAlly significantly enhances data protection."
"With this solution, its remarkable to see that ease of use means ease of use."
"CloudAlly provides a unique solution for every major email application."
"The automated backup feature helps my data protection strategy by giving me confidence that we will not lose any data if there was ever ransomware or if we had someone who was wanting to do harm with our system; we would be able to restore our data."
 

Cons

"CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts."
"Datto SaaS Protection could be improved by addressing the issue that when you look at the cutting time and go to another time, it does not take you back to the same location."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Outsourcing Company
10%
Computer Software Company
8%
Wholesaler/Distributor
7%
Computer Software Company
14%
Comms Service Provider
12%
Outsourcing Company
10%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with CloudAlly?
CloudAlly can improve in the areas of reporting, especially regarding backup statistics and backup failures presented in pie graphs and charts.
What is your primary use case for CloudAlly?
I use CloudAlly for what it's made for, which is backups.
What is your experience regarding pricing and costs for Datto SaaS Protection?
The pricing of Datto SaaS Protection is one of its biggest advantages because it is very competitive; there are lots of solutions that are far more expensive than Datto.
What needs improvement with Datto SaaS Protection?
Datto SaaS Protection could be improved by addressing the issue that when you look at the cutting time and go to another time, it does not take you back to the same location. If you choose another ...
What is your primary use case for Datto SaaS Protection?
My usual use cases for this solution are when a user deletes something within SharePoint or there is SharePoint corruption, and I can restore the information.
 

Overview

 

Sample Customers

Check out our customer success stories: https://www.cloudally.com/resources/customer-success-stories/ 
Datapac, Dynamic Business Technologies, SAX Technology Advisors
Find out what your peers are saying about Veeam Software, Commvault, Clumio and others in SaaS Backup. Updated: July 2026.
908,834 professionals have used our research since 2012.