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CMW Tracker vs Newgen OmniFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
30th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (31st)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
33rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.5%, up from 0.3% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
CMW Tracker1.5%
Newgen OmniFlow1.0%
Other97.5%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The clean interface, prioritization, and private task lists aren't present in other solutions."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"I love this software because this software helps me to increase team productivity day-by-day.​"
"Comindware Tracker gives a lot of configurations and business rules to the administrators, and these can also be delegated to business users so that they could build and maintain their own step-based workflows."
"This software makes it so easy and enjoyable to work with the team. Any user can learn and start using the application quickly."
"Comindware Tracker allows non-technical users to build their own workflows and correct them in the course of work, delivers flexibility, and reduces workflow maintenance cost – there’s no more need to engage IT-department, when a head of department realizes that workflow should be adjusted as soon as possible."
"Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution."
"It helps very well with project management, and the workflow process is very easy and fast."
"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."
"Good for static workflows, and the customer support team is proactive and accommodating."
"The most valuable feature is the flexibility in using it."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."
 

Cons

"It would be wonderful to have newer version releases more frequently, but it is quite a minor con."
"The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"I would like them to offer a one-time payment plan that one can choose."
"However, if you have a not so common issue, it might take time to get a final solution."
"This solution lacks API integration with some popular websites."
"I am expecting new updates to improve the software."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"Improvement is needed in supporting the partner ecosystem."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"From what I have seen so far, this system is too hardcoded and inflexible."
"The development teams should be more agile and they need to have more team members."
 

Pricing and Cost Advice

"The price is so reasonable."
"Great value for the money."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"Price per user works for me when they do not count my clients, which fill forms."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"This solution has a very lost cost."
"The price of Newgen OmniFlow is priced reasonably."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
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Top Industries

By visitors reading reviews
Construction Company
21%
Outsourcing Company
17%
Comms Service Provider
11%
Financial Services Firm
8%
Outsourcing Company
15%
Financial Services Firm
12%
Construction Company
10%
Import And Exporter
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Comindware Tracker
OmniFlow
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Rak Bank, Bank Dhofar
Find out what your peers are saying about CMW Tracker vs. Newgen OmniFlow and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.