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CMW Tracker vs Newgen OmniFlow comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CMW Tracker
Ranking in Business Process Management (BPM)
27th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
15
Ranking in other categories
Process Automation (30th)
Newgen OmniFlow
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of CMW Tracker is 1.6%, up from 0.4% compared to the previous year. The mindshare of Newgen OmniFlow is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
CMW Tracker1.6%
Newgen OmniFlow1.0%
Other97.4%
Business Process Management (BPM)
 

Featured Reviews

Excellent task manager software - supports both management and workflow
Excellent task manager software - supports both management and workflow. Time tracking is available and much used in our firm. Integration with Microsoft Outlook is also a great feature, along with the ability to access from mobile. Being able to use Comindware Tracker for common processes or standalone tasks for crucial in our decision to test the software. The software is flexible and computer-novice friendly, making training required minimal and efficient to implement.
CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Comindware Tracker features a clear layout with a clean, professional interface that people can use with ease."
"It is perhaps the most user-friendly web forms automation software. At least, I did not find anything better while testing several others similar to it."
"​It was easy to set up my team with access credentials to their files.​"
"The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset."
"Comindware is great for workflow management; it's user-friendly and trustworthy, and you don't need technical skills to develop, maintain, and update workflows using the intuitive web-based visual workflow builder."
"Comindware Tracker allows non-technical users to build their own workflows and correct them in the course of work, delivers flexibility, and reduces workflow maintenance cost – there’s no more need to engage IT-department, when a head of department realizes that workflow should be adjusted as soon as possible."
"This solution can be useful for tracking the different stages of projects and the people working on them."
"Our purchasing team's efficiency and the productivity of our operations team have improved since implementing this solution."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"This solution is very cost effective and very flexible."
"I am overall satisfied with it; I didn't hear anything bad or any negative feedback about it, so far, so good."
"We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"Good for static workflows, and the customer support team is proactive and accommodating."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
 

Cons

"The initial setup seemed a bit complex, and there is no great documentation."
"There are not very many report templates, and if there were more, it would really help."
"The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation."
"It lacks workflow samples, which would make it even easier for non-technical users to build their own apps."
"This solution lacks API integration with some popular websites."
"I am expecting new updates to improve the software."
"The initial setup can be quite slow and finicky."
"We are using the backdated version of this software. That is why we lack of some features. I hope when we update the version, then all the problems will be solved."
"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"In terms of stability, like every product, it has its issues."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"I would like to see more automated analytics built into the solution."
"Improvement is needed in supporting the partner ecosystem."
"We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome."
"From what I have seen so far, this system is too hardcoded and inflexible."
 

Pricing and Cost Advice

"The price is so reasonable."
"The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
"Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
"Price per user works for me when they do not count my clients, which fill forms."
"This solution has a very lost cost."
"Great value for the money."
"I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"The price of Newgen OmniFlow is priced reasonably."
"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"Overall, this solution is very cost effective when compared to other solutions in the market."
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Top Industries

By visitors reading reviews
Construction Company
19%
Outsourcing Company
17%
Comms Service Provider
11%
Financial Services Firm
9%
Outsourcing Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise3
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
 

Also Known As

Comindware Tracker
OmniFlow
 

Overview

 

Sample Customers

Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
Rak Bank, Bank Dhofar
Find out what your peers are saying about CMW Tracker vs. Newgen OmniFlow and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.