OpenText 360 for SharePoint and CMW Tracker serve as competitive enterprise document management solutions. OpenText 360 stands out with its robust integration with SharePoint, making it particularly advantageous for organizations utilizing Microsoft ecosystems.
Features: OpenText 360 for SharePoint offers deep SharePoint integration, seamless document control, and rich metadata management. It enhances collaboration with Microsoft Teams and automates processes with Power Automate for integrations like SAP. CMW Tracker offers versatile process automation, easy customization, and agile workflow management. It allows non-technical users to redefine processes and customize workflows through a user-friendly interface.
Room for Improvement: OpenText 360 could improve by reducing initial costs and offering more flexibility for non-Microsoft environments. Additionally, enhancing user training and documentation could aid adoption. CMW Tracker may benefit from more integration options with additional platforms and further development in handling complex data permissions. Improved mobile app performance would enhance its on-the-go accessibility.
Ease of Deployment and Customer Service: OpenText 360 offers straightforward deployment for SharePoint users, supported by Microsoft’s infrastructure. CMW Tracker supports both cloud and on-premise installations with personalized support, making it adaptable for various business needs.
Pricing and ROI: OpenText 360 involves higher initial costs due to its rich integration features, yet it provides substantial ROI for SharePoint-centric users. CMW Tracker offers a cost-effective entry, with strong ROI derived from its process automation capabilities, appealing to budget-conscious organizations.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
They are very rigid on their policies and terms.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
The GUI should be improved for better user experience.
If someone is creating an Azure virtual machine, even after their license expires, there should be some kind of backup with the Microsoft team so that it can be revived.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
| Product | Market Share (%) |
|---|---|
| OpenText 360 for SharePoint | 0.9% |
| CMW Tracker | 0.9% |
| Other | 98.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 9 |
CMW Tracker offers a browser-accessible workflow management platform supporting low code development with features such as team collaboration and excellent customer service. Users value its affordability and ability to enhance transparency and standardize processes.
CMW Tracker streamlines project management by allowing non-technical users to create workflows, manage tasks, and synchronize tools efficiently. This platform emphasizes ease of deployment and modification, bringing transparency and clarity to processes while enabling workflow automation. Its user-friendly design, robust analytics, and cost-effectiveness make it a favored choice for organizations needing efficient workflow management.
What are the main features of CMW Tracker?CMW Tracker is widely implemented across industries requiring efficient workflow management, particularly in settings where collaboration and process transparency are critical. Organizations benefit from its ability to standardize operations, reduce IT dependency, and enhance service delivery by enabling seamless communication among dispersed team members working on joint projects.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
