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OpenText 360 for SharePoint vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #25 with an average rating of 8.3, while SAP is ranked #6 with an average rating of 7.8. OpenText holds a 0.9% mindshare in BPM, compared to SAP’s 4.4% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of SAP users who would recommend it.
OpenText 360 for SharePoint
Read 17 OpenText 360 for SharePoint reviews
  • 805 Views
  • 757 Comparison Views
100% willing to recommend
SAP Signavio Process Manager
Read 62 SAP Signavio Process Manager reviews
  • 10,990 Views
  • 5,715 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and SAP Signavio Process Manager are both leading solutions in document management and process management, respectively. OpenText 360 for SharePoint is often seen as the more cost-effective option with better customer support, whereas SAP Signavio's advanced features make it preferable for those seeking superior capabilities.

Features: OpenText 360 emphasizes document management integration, enhancing workflows and collaboration in Microsoft environments, and provides strong search and performance capabilities. SAP Signavio excels in process modeling and analysis, offering compliance and efficiency analytics with user-friendly collaboration tools.

Room for Improvement: OpenText 360 could improve in offering more advanced process management capabilities and integration flexibility outside SharePoint. SAP Signavio may need enhancements in cost management, deployment complexity, and real-time collaboration efficiency.

Ease of Deployment and Customer Service: OpenText 360 benefits from easy integration within Microsoft ecosystems and is praised for its responsive customer service. SAP Signavio offers flexible, cloud-based deployment adaptable to various IT setups, with comprehensive support to address its complex offerings.

Pricing and ROI: OpenText 360 is generally viewed as a more affordable solution with a faster ROI, especially for SharePoint-heavy organizations. SAP Signavio, while having higher initial costs, delivers significant long-term value through its robust process optimization features and potential for greater ROI.

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To learn more, read our detailed OpenText 360 for SharePoint vs. SAP Signavio Process Manager Report (Updated: December 2025).
Buyer's Guide
OpenText 360 for SharePoint vs. SAP Signavio Process Manager
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
OpenText 360 for SharePoint provides excellent ROI, enhances document management, and supports sustained, large-scale operations for long-term use.
Sentiment score
5.9
SAP Signavio Process Manager delivers cost savings, enhanced collaboration, transparency, efficiency, and intangible benefits despite challenging ROI quantification.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
Sasikumar Balachandran
Senior BI Lead at Cognizant
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
Ramanan Seenivasagan
Solution Arcitect at Makita Gulf FZE
For more quotes and insights, download the OpenText 360 for SharePoint report
We can draw and document our processes, then analyze data within SAP Signavio Process Manager.
SandrinePluvinet
process and methods manager at Altitude Infrastructure
For more quotes and insights, download the SAP Signavio Process Manager report
SB
RS
SP
 

Customer Service

Sentiment score
6.5
OpenText 360 for SharePoint's customer service is responsive, but some find support inconsistent and suggest improvements for phone and chat.
Sentiment score
6.8
SAP Signavio Process Manager offers reliable support with quick, competent service, though improvement is needed in ticketing and guidance.
They are very rigid on their policies and terms.
reviewer2796894
Business Lead at a tech vendor with 201-500 employees
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Ramanan Seenivasagan
Solution Arcitect at Makita Gulf FZE
For more quotes and insights, download the OpenText 360 for SharePoint report
I would rate their technical support a ten.
SandrinePluvinet
process and methods manager at Altitude Infrastructure
I think they must provide better solutions that are accessible for all of them.
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
I have not encountered issues myself, but one of my colleagues found that support was provided quite late, resolving the problem in one or two days rather than instantly.
Naman Lalawat
data analyst at dbs global university
For more quotes and insights, download the SAP Signavio Process Manager report
reviewer2796894 - PeerSpot reviewer
RS
SP
Eury Reyes P - PeerSpot reviewer
NL
 

Scalability Issues

Sentiment score
7.0
OpenText 360 for SharePoint offers flexible scalability, though opinions vary on its effectiveness for larger enterprise needs.
Sentiment score
7.2
SAP Signavio Process Manager scales well, with positive user feedback on performance and accessibility, especially for large enterprises.
 

Stability Issues

Sentiment score
7.2
User opinions on OpenText 360 for SharePoint stability vary, with integration issues noted alongside appreciated reliability and consistency.
Sentiment score
7.4
SAP Signavio Process Manager is highly stable, with minor issues mainly due to external factors, ensuring strong user satisfaction.
 

Room For Improvement

Enhancing user-friendliness, integration, performance, support, and simplifying licensing are crucial alongside addressing outages and improving project tracking features.
SAP Signavio enhancements include UI upgrades, better integration, flexible licensing, improved collaboration tools, and competitive process mining features.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Sasikumar Balachandran
Senior BI Lead at Cognizant
The GUI should be improved for better user experience.
Ramanan Seenivasagan
Solution Arcitect at Makita Gulf FZE
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
VINCENTWU
Project Manager at Inventec
For more quotes and insights, download the OpenText 360 for SharePoint report
It should also integrate with non-SAP systems for better functionality.
Naman Lalawat
data analyst at dbs global university
SAP Signavio Process Manager is not as intuitive as others I have seen.
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
For more quotes and insights, download the SAP Signavio Process Manager report
SB
RS
VW
NL
Eury Reyes P - PeerSpot reviewer
 

Setup Cost

OpenText 360 for SharePoint has a complex pricing model with varying satisfaction and potential discounts for enterprise agreements.
SAP Signavio Process Manager is costly but offers valued features, with negotiable pricing and justifiable costs for large organizations.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
Ramanan Seenivasagan
Solution Arcitect at Makita Gulf FZE
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
VINCENTWU
Project Manager at Inventec
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
Sasikumar Balachandran
Senior BI Lead at Cognizant
For more quotes and insights, download the OpenText 360 for SharePoint report
After SAP acquired Signavio, the prices increased significantly, making it too expensive for our small company to afford.
SandrinePluvinet
process and methods manager at Altitude Infrastructure
For more quotes and insights, download the SAP Signavio Process Manager report
RS
VW
SB
SP
 

Valuable Features

OpenText 360 for SharePoint enhances collaboration, customization, and document management with integration, real-time access, and platform independence for efficiency.
SAP Signavio Process Manager excels in integration, collaboration, and intuitive design, aiding workflow transparency and business transformation.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
Ramanan Seenivasagan
Solution Arcitect at Makita Gulf FZE
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
Sasikumar Balachandran
Senior BI Lead at Cognizant
It offers automation capabilities with Power Automate, enabling automation of invoicing with API support from SAP.
VINCENTWU
Project Manager at Inventec
For more quotes and insights, download the OpenText 360 for SharePoint report
It has a tool that analyzes your data and shows you where the areas of change for improvement are.
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
The ability to perform queries is a feature unique to SAP Signavio Process Manager, and it proves to be very useful for our needs.
SandrinePluvinet
process and methods manager at Altitude Infrastructure
For more quotes and insights, download the SAP Signavio Process Manager report
RS
SB
VW
Eury Reyes P - PeerSpot reviewer
SP
 

Categories and Ranking

OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
25th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
62
Ranking in other categories
Business Process Design (4th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of OpenText 360 for SharePoint is 0.9%, up from 0.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 4.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
SAP Signavio Process Manager4.4%
OpenText 360 for SharePoint0.9%
Other94.7%
Business Process Management (BPM)
 

Featured Reviews

SB
Sasikumar Balachandran
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.
Read full review
Eury Reyes P - PeerSpot reviewer
Eury Reyes P
Analista sr. de procesos de transformación digital at a consumer goods company with 1,001-5,000 employees
Reveals real bottlenecks, but pricing and usability need work still require improvement.
SAP Signavio Process Manager could be improved in several areas to make it more competitive and accessible. From my experience, the strongest opportunity lies in enhancing its process mining capabilities. While Signavio offers solid functionality, other tools like Celonis provide deeper insights and more seamless integrations, especially when working with large datasets or complex execution paths. Strengthening the integration layer and expanding native process mining features would significantly elevate the platform. Another area for improvement is pricing. The solution tends to be positioned at a premium level, which can limit adoption compared to other tools that offer similar or stronger capabilities at a more accessible cost. A more flexible or tiered pricing model would make the product more appealing to a broader range of organizations. Regarding usability, while the platform is powerful, it can feel advanced for users who do not have a process engineering background. Improving the user interface and offering more intuitive guidance for non-technical stakeholders would help increase engagement and ease of use across teams. In terms of support, the setup experience is manageable, especially with technical assistance, but there is room for SAP to provide more consistent and accessible support to ensure a smoother learning curve for new users. Overall, enhancements in process mining depth, integration capabilities, pricing flexibility, and user-friendliness would make SAP Signavio Process Manager a more compelling and widely adoptable solution.
Read full review
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
9%
Energy/Utilities Company
9%
Performing Arts
8%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise6
Large Enterprise44
 

Questions from the Community

What do you like most about OpenText 360 for SharePoint?
We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.
See all answers
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
See all answers
What needs improvement with OpenText 360 for SharePoint?
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in ...
See all answers
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
See all answers
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
See all answers
What is your experience regarding pricing and costs for Signavio Process Manager?
The price of SAP Signavio Process Manager was quite high but could be afforded by an organization with a sensitive data scale.
See all answers
 

Comparisons

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Compared 13% of the time
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BIC Platform vs OpenText 360 for SharePoint
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BizFlow vs OpenText 360 for SharePoint Logo
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Compared 10% of the time
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Celonis vs SAP Signavio Process Manager Logo
Celonis vs SAP Signavio Process Manager
Compared 34% of the time
ARIS BPA vs SAP Signavio Process Manager Logo
ARIS BPA vs SAP Signavio Process Manager
Compared 9% of the time
Visio vs SAP Signavio Process Manager Logo
Visio vs SAP Signavio Process Manager
Compared 6% of the time
Camunda vs SAP Signavio Process Manager Logo
Camunda vs SAP Signavio Process Manager
Compared 5% of the time
ADONIS vs SAP Signavio Process Manager Logo
ADONIS vs SAP Signavio Process Manager
Compared 5% of the time
More SAP Signavio Process Manager Competitors
 

Product Reports

Buyer's Guide
OpenText 360 for SharePoint
January 2026
OpenText 360 for SharePoint reportDownload OpenText 360 for SharePoint product report
Buyer's Guide
SAP Signavio Process Manager
January 2026
SAP Signavio Process Manager reportDownload SAP Signavio Process Manager product report
 

Also Known As

Process 360, Global 360, OpenText Process 360
Signavio Process Editor
 

Overview

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.
OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP
 

Sample Customers

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Buyer's Guide
OpenText 360 for SharePoint vs. SAP Signavio Process Manager
December 2025
Free Report: OpenText 360 for SharePoint vs. SAP Signavio Process Manager
Find out what your peers are saying about OpenText 360 for SharePoint vs. SAP Signavio Process Manager and other solutions. Updated: December 2025.
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