OpenText 360 for SharePoint and Camunda compete in digital transformation and process automation. OpenText 360 for SharePoint has the upper hand in integration and customer support, while Camunda excels in feature set, appealing to technical users despite higher costs.
Features: OpenText 360 for SharePoint integrates seamlessly with Microsoft ecosystems, providing robust document management and collaboration tools. It supports secure workflows and integrates easily with Microsoft Teams. Camunda offers a powerful open-source platform with BPMN-based workflow automation, decision management, and flexible scalability, allowing extensive customization and development by IT teams.
Room for Improvement: OpenText 360 for SharePoint may benefit from enhanced workflow customization options and expanded non-Microsoft integrations. Additionally, improving documentation could aid users in maximizing platform capabilities. Camunda could improve by simplifying initial setup processes, enhancing user-friendliness for non-technical users, and expanding official support for easier integration across more diverse tech environments.
Ease of Deployment and Customer Service: OpenText 360 for SharePoint offers straightforward deployment in Microsoft environments and responsive customer service tailored to enterprise needs. Camunda, while requiring a more technical setup, provides comprehensive support resources, including detailed documentation and community forums, appealing to those with technical expertise and customization needs.
Pricing and ROI: OpenText 360 for SharePoint typically involves higher setup costs but delivers substantial ROI through streamlined operations and integration. Camunda offers a cost-effective entry due to its open-source model, though customization may increase costs. Despite higher costs, OpenText's integration efficiency justifies the expense, while Camunda offers economic advantages for businesses with technical development capacity.
The return on investment provided by OpenText 360 for SharePoint is excellent, and that is why we are continuing this team for the past 3 years.
It eliminates the challenges associated with handling files on local servers and allows efficient document management.
AWS provides the best support, followed by Microsoft, and then Google.
They provide better support for the enterprise edition.
I have not directly contacted vendor support but use forums for any queries or issues while utilizing OpenText 360 for SharePoint.
Camunda offers a high level of scalability, especially when using its SaaS model, which manages and scales implementations automatically.
It allows for easy scaling, especially with ECS service configurations.
There haven't been any significant outages in my experience with Camunda.
There is an issue where, in some situations, I need to scale up by observing both CPU and memory usage of containers, yet under the current options available at Amazon, this is not possible.
More open documentation would be beneficial to understand the deployment process better and facilitate easier setup.
If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful.
Integration with a feature like Planner could assist in assigning tasks to specific individuals for follow-up.
The GUI should be improved for better user experience.
AWS pricing is very competitive compared to Azure and cheap compared to Google.
There is a licensing cost for using the SaaS model and Enterprise edition of Camunda.
Pricing is very affordable as it is part of the Office 365 suite, costing around five dollars per user.
In terms of pricing, OpenText 360 for SharePoint is more expensive than Microsoft.
As an enterprise organization, we have enterprise service level agreements with customers and Microsoft partners, where organizations receive yearly discounts.
ECS also allows for horizontal scalability with thresholds that can be configured for CPU or memory.
The biggest difference between Camunda and Bonita might be that Camunda is simpler and more flexible for setting.
OpenText 360 for SharePoint significantly saves time for users by streamlining the tasks of handling, searching, and maintaining documents compared to traditional file servers.
The metadata can be retrieved from the SharePoint list, and those libraries and metadata serve as a very effective way that I am utilizing SharePoint, apart from just storing documents.
OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices.
Camunda drives business process automation and AI orchestration, enhancing efficiency and innovation without compromising security and governance. Trusted by major brands like Atlassian, it seamlessly integrates systems and human tasks for impactful digital transformation.
Camunda is renowned for fostering collaboration between business and IT, empowering over 700 organizations across diverse sectors to manage and improve business-critical processes. With its flexible architecture, Camunda supports BPMN, CMMN, and DMN standards, allowing for efficient modeling and smooth integration with environments via REST APIs. This open-source platform offers extensive customization and combines enterprise features such as process history tracking and decision table editing, supporting both technical and non-technical users in achieving efficient automation strategies. While performance and scalability issues exist, especially in the cloud, Camunda remains a top choice for companies like ING and Vodafone.
What are Camunda's standout features?In sectors like banking and government, Camunda's fast prototyping and workflow automation capabilities optimize processes such as client onboarding and investment banking workflows. It enhances social governance tasks, credit flows, and enterprise integration, while also being used in insurance and telecom for automating repetitive tasks and improving efficiency. Organizations utilize Camunda for training and service management, showcasing its versatility across industries.
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