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Newgen OmniFlow vs OpenText 360 for SharePoint comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Newgen OmniFlow
Ranking in Business Process Management (BPM)
31st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
8
Ranking in other categories
No ranking in other categories
OpenText 360 for SharePoint
Ranking in Business Process Management (BPM)
17th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.8% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
OpenText 360 for SharePoint1.3%
Newgen OmniFlow1.0%
Other97.7%
Business Process Management (BPM)
 

Featured Reviews

CD
Senior Manager at Infoedge India Ltd.,
Enabled us to consolidate workflows and reduce time spent searching for transactions
We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.
SB
Senior BI Lead at Cognizant
Enhancing user experience and data management with effective central repository capabilities
The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is very cost effective and very flexible."
"They are a good team that is proactive, and they are trying to accommodate all of our requirements."
"The most valuable feature is the flexibility in using it."
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."
"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."
"The integration capabilities of Newgen OmniFlow are excellent due to its ready APIs, enabling easy API creation for consumption across different systems."
"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."
"The UI is easy. It's not very code based, so you can make certain changes on your end."
"It is a good solution; it gives you a lot of flexibility in having a few items for basic knowledge management, it's scalable, and there are a lot of new things that can be added."
"We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years."
"The fact that you can see and create something that fits your business is the most valuable thing in this platform, as it is a customizable product that fits your needs."
"We have manual processes, so the workflow enables us to automate a number of these processes."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"OpenText Process 360 is modular and has more features than other products from a financial point of view."
"The fact that it allows for the internal sharing of information is very good."
 

Cons

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."
"From what I have seen so far, this system is too hardcoded and inflexible."
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it."
"The technical support is not very good. They have a very late response and do not have enough expertise on the support team."
"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."
"On scalability, if you count the scale from 1 to 10, I would give Newgen a zero because we are unable to achieve any in-house enhancements or new processes."
"The development teams should be more agile and they need to have more team members."
"Improvement is needed in supporting the partner ecosystem."
"The graphical user interface had to be more user-friendly. It's not as intuitive."
"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."
"If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option."
"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"Its licensing needs to be simplified. Currently, its licensing is very complex."
"In the future, I would like to see new features in SharePoint for improved project tracking processes."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
 

Pricing and Cost Advice

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
"The price of Newgen OmniFlow is priced reasonably."
"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
"Overall, this solution is very cost effective when compared to other solutions in the market."
"The solution has a very complex pricing model."
"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."
"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."
"It has a reasonable price."
"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."
"On-premises version is expensive"
"SharePoint uses a subscription model."
"Pricing is a part of the enterprise agreement that we have."
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
10%
Outsourcing Company
15%
Manufacturing Company
12%
Construction Company
10%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Large Enterprise6
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?
The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.
What needs improvement with Newgen OmniFlow?
Improvement is needed in supporting the partner ecosystem.
What is your primary use case for Newgen OmniFlow?
Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.
What is your experience regarding pricing and costs for OpenText 360 for SharePoint?
Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...
What needs improvement with OpenText 360 for SharePoint?
For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...
What is your primary use case for OpenText 360 for SharePoint?
My project manager must be using the search capabilities of OpenText 360 for SharePoint, though I am not certain.
 

Also Known As

OmniFlow
Process 360, Global 360, OpenText Process 360
 

Overview

 

Sample Customers

Rak Bank, Bank Dhofar
iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)
Find out what your peers are saying about Newgen OmniFlow vs. OpenText 360 for SharePoint and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.