Newgen OmniFlow vs OpenText 360 for SharePoint comparison

Newgen and OpenText are both solutions in the Business Process Management (BPM) category. Newgen is ranked #33, while OpenText is ranked #24 with an average rating of 8.3. Newgen holds a 1.0% mindshare in BPM, compared to OpenText’s 1.0% mindshare. Additionally, 100% of Newgen users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Newgen OmniFlow

Read 8 Newgen OmniFlow reviews

1,125 Views
1,080 Comparison Views

100% willing to recommend

OpenText 360 for SharePoint

Read 17 OpenText 360 for SharePoint reviews

1,065 Views
1,012 Comparison Views

100% willing to recommend

Newgen OmniFlow

OpenText 360 for SharePoint

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

OpenText 360 for SharePoint and Newgen OmniFlow are products in the business process management and content services space. Newgen OmniFlow appears to have the upper hand because of its advanced feature set despite OpenText's strong integration with SharePoint and user-friendly experience.

Features: OpenText 360 enhances SharePoint with robust document management, enterprise-level search, and seamless collaboration tools. Newgen OmniFlow offers advanced process automation, workflow management, and comprehensive case management capabilities, positioning it as a strong choice for organizations seeking extensive automation.

Room for Improvement: OpenText 360 could enhance its automation capabilities, improve customization options, and expand integration with non-Microsoft platforms. Newgen OmniFlow might benefit from simplifying its learning curve, enhancing user-friendly interfaces, and improving initial deployment speed to match competitors.

Ease of Deployment and Customer Service: OpenText 360 offers quick deployment with strong integration into Microsoft's ecosystem and dedicated service channels. Newgen OmniFlow provides flexible deployment options with cloud and on-premises models but has a steeper learning curve. It supports users through structured onboarding and responsive helpdesks.

Pricing and ROI: OpenText 360 for SharePoint tends to have a lower initial setup cost, making it attractive for businesses with existing SharePoint infrastructure but offers moderate long-term ROI. Newgen OmniFlow requires a higher initial investment but promises better ROI through extensive process improvements and automation efficiencies.

To learn more, read our detailed Newgen OmniFlow vs. OpenText 360 for SharePoint Report (Updated: March 2026).

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

March 2026

Download the complete report

Helped 884,933 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Newgen OmniFlow

Ranking in Business Process Management (BPM)

33rd

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText 360 for SharePoint

Ranking in Business Process Management (BPM)

24th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of Newgen OmniFlow is 1.0%, up from 0.7% compared to the previous year. The mindshare of OpenText 360 for SharePoint is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
OpenText 360 for SharePoint	1.0%
Newgen OmniFlow	1.0%
Other	98.0%

Business Process Management (BPM)

Featured Reviews

Chhavi Datta

Senior Manager at Infoedge India Ltd.,

Enabled us to consolidate workflows and reduce time spent searching for transactions

We have consolidated the workflow and have certain elements and functionalities developed in the new system so that my agents who are using the application don't have to do manual tasks searching for mail. So, we've consolidated and arranged some alerts and have done some segregation. The user is benefited, and the time spent on searching a transaction is reduced.

Read full review

Sasikumar Balachandran

Senior BI Lead at Cognizant

Enhancing user experience and data management with effective central repository capabilities

The area of improvement with OpenText 360 for SharePoint is that sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently. In future updates, I would want to see widgets available in OpenText 360 for SharePoint to interact with third-party tools. For example, when creating a dashboard, having the ability to embed these directly into SharePoint would be beneficial. Currently, I have to use hyperlinks to access other tools such as Tableau or ClickView. If it were possible to merge everything and bring all information from multiple teams (Cognos, ClickView, AWS) into SharePoint as a centralized place, it would be really helpful. That is what I envision for the integrator part.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong."

"The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important."

"Good for static workflows, and the customer support team is proactive and accommodating."

"We have a huge customer satisfaction rate because we try to accommodate all the requirements of their business."

"The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents."

"They are a good team that is proactive, and they are trying to accommodate all of our requirements."

"It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay."

"The UI is easy. It's not very code based, so you can make certain changes on your end."

More Newgen OmniFlow pros

"The product has a strong and easy integration with Teams."

"OpenText Process 360 is modular and has more features than other products from a financial point of view."

"OpenText 360 for SharePoint integrates seamlessly with Microsoft Teams, allowing me to monitor and manage projects and task issues using mobile devices."

"Overall, I would rate OpenText 360 for SharePoint as ten."

"It has a lot of flexibility, and Microsoft does come up with some new additions from time to time."

"The collaborative environment for long-term archival or record management is great."

"This solution has good connection and we do not need to migrate everything in order to protect the repository."

"The benefits that OpenText 360 for SharePoint has brought to my company include improved turnaround time."

More OpenText 360 for SharePoint pros

Cons

"In terms of stability, like every product, it has its issues."

"The development teams should be more agile and they need to have more team members."

"In terms of stability, like every product it has its issues."

"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful."

"Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present."

"At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes."

"From what I have seen so far, this system is too hardcoded and inflexible."

"Improvement is needed in supporting the partner ecosystem."

More Newgen OmniFlow cons

"OpenText 360 is generally stable, though there are sometimes issues with document size or format."

"The graphical user interface had to be more user-friendly. It's not as intuitive."

"It is not scalable."

"Sometimes there are unexpected service outages. Though these situations are rare, I want to highlight that in case of any outage in the services, because everything is located in SharePoint, there is a chance that reports start failing or dashboards fail, or the system behaves differently."

"The platform's workflows could be more intuitive and easier to use."

"To be honest, my experience with OpenText is that usually, they are not doing too much on quality assurance with their product."

"An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved."

"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."

More OpenText 360 for SharePoint cons

Pricing and Cost Advice

"Overall, this solution is very cost effective when compared to other solutions in the market."

"Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."

"The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."

"The price of Newgen OmniFlow is priced reasonably."

"OpenText 360's price varies depending on how long you've been a customer, how many licenses you have, and which products you use."

"Pricing is a part of the enterprise agreement that we have."

"SharePoint uses a subscription model."

"The solution has a very complex pricing model."

"On-premises version is expensive"

"There is a license needed to use OpenText 360 for SharePoint and we pay annually. The price of the solution could be less expensive."

"It has a reasonable price."

"Its price is reasonable, but its licensing is very complex. This platform contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify its licensing."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

884,933 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Import And Exporter

11%

Healthcare Company

Comms Service Provider

Manufacturing Company

15%

Financial Services Firm

Performing Arts

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for Newgen OmniFlow?

The pricing of Newgen OmniFlow is fair. That said, there is a need for standardization in pricing, rather than leaving it to the discretion of the salespeople.

See all answers

What needs improvement with Newgen OmniFlow?

Improvement is needed in supporting the partner ecosystem.

See all answers

What is your primary use case for Newgen OmniFlow?

Customers use Newgen OmniFlow for its ease of deployment, ease of use, ease of integrations, and efficiency improvement in terms of process automation. It is agile in terms of deployment to customers.

See all answers

What do you like most about OpenText 360 for SharePoint?

We concentrate on the legal industry, such as legal libraries. It's the most structured solution we have used and implemented for five years.

See all answers

What is your experience regarding pricing and costs for OpenText 360 for SharePoint?

Regarding the licensing setup cost and price overall, the licensing costs are reasonable. As an enterprise organization, we have enterprise service level agreements with customers and Microsoft par...

See all answers

What needs improvement with OpenText 360 for SharePoint?

For SharePoint, the user-friendliness needs to be improved. It is not as simple to use as GitHub, which has a very straightforward interface. I would prefer it to become more minimalistic like GitH...

See all answers

Comparisons

Pega Platform vs Newgen OmniFlow

Compared 12% of the time

IBM BPM vs Newgen OmniFlow

Compared 9% of the time

Bonita vs Newgen OmniFlow

Compared 9% of the time

Oracle BPM vs Newgen OmniFlow

Compared 9% of the time

Appian vs Newgen OmniFlow

Compared 6% of the time

More Newgen OmniFlow Competitors

CMW Tracker vs OpenText 360 for SharePoint

Compared 8% of the time

Camunda vs OpenText 360 for SharePoint

Compared 7% of the time

Bizagi vs OpenText 360 for SharePoint

Compared 7% of the time

Agiloft Workflow and BPM vs OpenText 360 for SharePoint

Compared 6% of the time

More OpenText 360 for SharePoint Competitors

Product Reports

Buyer's Guide

Newgen OmniFlow

March 2026

Download Newgen OmniFlow product report

Buyer's Guide

OpenText 360 for SharePoint

March 2026

Download OpenText 360 for SharePoint product report

Also Known As

OmniFlow

Process 360, Global 360, OpenText Process 360

Overview

Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.

Newgen

With Process360, businesses can take advantage of enterprise process applications delivered on top of SharePoint that also leverage other Microsoft technologies for content management, collaboration, user interface design, and integrated communications.

OpenText

Sample Customers

Rak Bank, Bank Dhofar

iTAC Software, AG Alcatel-Lucent, Pacific Life, Deutsche Verbindungsstelle Krankenversicherung Ausland (DVKA)

Buyer's Guide

Newgen OmniFlow vs. OpenText 360 for SharePoint

March 2026

Free Report: Newgen OmniFlow vs. OpenText 360 for SharePoint

Find out what your peers are saying about Newgen OmniFlow vs. OpenText 360 for SharePoint and other solutions. Updated: March 2026.

DOWNLOAD NOW

884,933 professionals have used our research since 2012.

See our Newgen OmniFlow vs. OpenText 360 for SharePoint report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.