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OpenText 360 for SharePoint pros and cons

Vendor: OpenText
4.2 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

OpenText 360 for SharePoint automates manual processes and enables cloud-based feature access without system updates.
It offers valuable features like collaboration, document traceability, and customizable business solutions.
The platform provides flexibility and integrates easily with Microsoft Teams, enhancing project management.
OpenText 360 for SharePoint excels in performance and platform independence, making document searching efficient.
It enhances security with a distributed architecture, improving work distribution and control over code and repositories.

CONS

OpenText 360 for SharePoint needs more out-of-the-box solutions instead of relying on customers to develop them.
Licensing is complex and requires simplification to be more understandable.
Handling large volumes of documents and providing robust backup and restore capacity are areas for improvement.
Increasing integrations and reducing the price are recommended for future releases.
Unexpected service outages can lead to failures in reports or dashboards due to SharePoint's central role.
 

OpenText 360 for SharePoint Pros review quotes

VR
Line Manager at a tech services company with 1,001-5,000 employees
Jul 29, 2018
We have manual processes, so the workflow enables us to automate a number of these processes.
Cosultmn4565 - PeerSpot reviewer
Consultant at a consultancy
May 26, 2019
It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches.
reviewer1291890 - PeerSpot reviewer
Information Technology Infrastructure Specialist at a financial services firm with 51-200 employees
Mar 4, 2020
In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible.
Learn what your peers think about OpenText 360 for SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
CH
Product and Systems Director at SPCM
Feb 3, 2021
The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.
SK
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Dec 21, 2021
The most valuable features are collaboration, traceability, retention of documents, and search.
reviewer1778466 - PeerSpot reviewer
MDS & Solutions Director at a tech services company with 501-1,000 employees
Feb 16, 2022
This solution has good connection and we do not need to migrate everything in order to protect the repository.
reviewer1648332 - PeerSpot reviewer
Principal Technical Support Engineer at a computer software company with 5,001-10,000 employees
Jul 18, 2022
It has a lot of flexibility, and Microsoft does come up with some new additions from time to time.
HemantMittal - PeerSpot reviewer
Project Manager at Infosys
Jul 22, 2022
OpenText 360's best features are platform independence and its performance when searching large numbers of documents.
SK
Consultant at a tech vendor with 10,001+ employees
Feb 2, 2023
The collaborative environment for long-term archival or record management is great.
Lungi Ngcingwana - PeerSpot reviewer
Head of ICT at South African Weather Service
May 29, 2023
The fact that it allows for the internal sharing of information is very good.
 

OpenText 360 for SharePoint Cons review quotes

VR
Line Manager at a tech services company with 1,001-5,000 employees
Jul 29, 2018
We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support.
Cosultmn4565 - PeerSpot reviewer
Consultant at a consultancy
May 26, 2019
They need to come with more out of the box solutions, rather than depending on customers to develop them.
reviewer1291890 - PeerSpot reviewer
Information Technology Infrastructure Specialist at a financial services firm with 51-200 employees
Mar 4, 2020
They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all.
Learn what your peers think about OpenText 360 for SharePoint. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
CH
Product and Systems Director at SPCM
Feb 3, 2021
Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier.
SK
Enterprise Architect at a financial services firm with 5,001-10,000 employees
Dec 21, 2021
An area for improvement would be how the platform handles large volumes of documents. It also doesn't provide a very good, robust backup and restore capacity. In the next release, I would like the search technology to be improved.
reviewer1778466 - PeerSpot reviewer
MDS & Solutions Director at a tech services company with 501-1,000 employees
Feb 16, 2022
I would like for there to be even more integrations in the next release and I believe that the price could go down a bit.
reviewer1648332 - PeerSpot reviewer
Principal Technical Support Engineer at a computer software company with 5,001-10,000 employees
Jul 18, 2022
If I have to really create an internal knowledge management portal, if I have to compare SharePoint and WordPress, WordPress is far, far better in regard to the SharePoint option.
HemantMittal - PeerSpot reviewer
Project Manager at Infosys
Jul 22, 2022
OpenText 360 is generally stable, though there are sometimes issues with document size or format.
SK
Consultant at a tech vendor with 10,001+ employees
Feb 2, 2023
The user interface could definitely be improved.
Lungi Ngcingwana - PeerSpot reviewer
Head of ICT at South African Weather Service
May 29, 2023
Integration is an area where the solution lacks.