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Commvault Cloud vs Datto Cloud Continuity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Cloud Backup
2nd
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Datto Cloud Continuity
Ranking in Cloud Backup
25th
Ranking in Disaster Recovery (DR) Software
22nd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Cloud Backup category, the mindshare of Commvault Cloud is 10.1%, up from 9.1% compared to the previous year. The mindshare of Datto Cloud Continuity is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
JasonGrant - PeerSpot reviewer
The vendor offers a complete turnkey solution for managed service providers
Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution. There are so many IT companies out there because there are so many ways to become a managed service provider. Datto does it all—RMM, security, network hardware, backup—so you could white-label it, come up with some weird logo on Canva, and open a LinkedIn account, then you're a managed service provider overnight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's very stable."
"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."
"This solution gives me the full insight without having to use other products, metrics, or reporting tools."
"It is just about as flexible as you can get; simple. You can put it anywhere you want. You can put it on-prem or in your cloud. I could see where a team that's looking for more of a follow the bouncy ball type of solution might get a little confused. "Oh, no. What do you mean I might have to do it this way or I can't do it that way?" Sometimes, people just want to be told what to do. For an enterprise environment, like we are at NDOT, everything we do is not standard. It is not industry standard; it is not normal. We have all kinds of one-offs. We do need flexibility in the solutions that we get. I will say that Metallic has been extremely flexible in that sense, where we are able to follow the bouncy ball if we wanted to. Obviously, we didn't. We did it our way and Metallic, as a whole solution, provided that to us with no issues."
"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."
"Commvault can perform a backup no matter where you are, and it takes a backup every four hours. No matter when you come to the office, it'll take a backup if you're connected to the internet and check the system for online availability."
"The user interface is very easy to navigate."
"Commvault Backup & Recovery's search utility is its most valuable feature."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The solution has the capability to scale well."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
 

Cons

"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"Its technical support could be better."
"We previously had difficulty with the support being foreign."
"Commvault HyperScale X could improve by allowing backups of the storage area network (SAN)."
"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."
"The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."
"This is not a very high standard product."
"They can improve the security level for Windows. When mapping to the Windows, Commvault can take full control over data volumes so that the attacker can't delete the volume data, but the Windows admin can access the volumes. It would be great to block access at that level."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"The product's scalability features could be even better."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"I don't have any feedback to provide in terms of features that may be lacking."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
 

Pricing and Cost Advice

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."
"The tool is cost-effective."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."
"I rate the product’s pricing a five out of ten."
"The price could always be lower."
"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
"As the company grew from business continuity—or what used to be called business BCDR—they brought on services. Certain services, such as SaaS protection, were a value-add, but you would expect to pay for them. They are not going to be free. It is just the life that you live when you're evaluating software vendors, partners, etc. There is going to be some form of a base offering, and then there are going to be different tiers that you need to get up to a better level."
"I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Manufacturing Company
8%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What is your experience regarding pricing and costs for Datto Cloud Continuity?
I rate the product price an eight on a scale of one to ten, where one is low price and ten is high price.
What needs improvement with Datto Cloud Continuity?
The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required.
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
Datto Cloud Continuity for PCs
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Commvault Cloud vs. Datto Cloud Continuity and other solutions. Updated: August 2025.
865,295 professionals have used our research since 2012.