Commvault Cloud vs OpenText EnCase eDiscovery comparison

Commvault and OpenText are both solutions in the eDiscovery category. Commvault is ranked #3 with an average rating of 8.8, while OpenText is ranked #5 with an average rating of 9.0. Commvault holds a 3.2% mindshare in eD, compared to OpenText’s 3.1% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

19,132 Views
383 Comparison Views

95% willing to recommend

OpenText EnCase eDiscovery

Read 8 OpenText EnCase eDiscovery reviews

808 Views
436 Comparison Views

75% willing to recommend

Commvault Cloud

OpenText EnCase eDiscovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and OpenText EnCase eDiscovery compete in the eDiscovery and cloud data management sectors. Commvault Cloud appears to have the upper hand in cost-effectiveness and ease of deployment, while OpenText EnCase eDiscovery is preferred for its comprehensive features.

Features: Commvault Cloud offers robust integration capabilities, extensive automation features, and strong support. OpenText EnCase eDiscovery is recognized for its advanced forensic capabilities, comprehensive data analysis tools, and depth in eDiscovery functions.

Room for Improvement: Commvault Cloud could improve data retrieval speed, simplify certain processes, and enhance process efficiency. OpenText EnCase eDiscovery should improve user experience consistency, report generation efficiency, and focus on user-focused refinements.

Ease of Deployment and Customer Service: Commvault Cloud is known for straightforward deployment models and responsive customer service. OpenText EnCase eDiscovery has a reliable deployment, though with slightly longer setup time, complemented by comprehensive customer support.

Pricing and ROI: Commvault Cloud is seen as cost-effective with favorable ROI, appealing to budget-conscious buyers. OpenText EnCase eDiscovery, while more expensive, justifies its cost by delivering substantial ROI through superior analytical and investigative capabilities.

To learn more, read our detailed Commvault Cloud vs. OpenText EnCase eDiscovery Report (Updated: December 2025).

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

3rd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (4th)

OpenText EnCase eDiscovery

Ranking in eDiscovery

5th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, down from 3.2% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Market Share Distribution
Product	Market Share (%)
Commvault Cloud	3.2%
OpenText EnCase eDiscovery	3.1%
Other	93.7%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."

"We have VMware, Hyper-V, Oracle, and Microsoft SQL. We have a lot of different systems, and all of them are supported under one licensing agreement. That's one of the benefits."

"Great archive feature, OnePass, for the file system and Exchange servers."

"Commvault integrates well with all types of operating systems and supports heterogeneous environments."

"Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats."

"We specialize in Commvault and IntelliSnap. Commvault covers all our customers' backup needs in one system, and they have complete control over their Snapshot backups. Snapshots are important to our customers because of the size of their data sets."

"The most valuable features of Commvault HyperScale X are all the general functions and the performance."

"They have a strong development team and are market leaders in the space."

More Commvault Cloud pros

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."

"It speeds up the process, so I can meet my deadlines."

"It indexes much faster, and is more reflexive because of the Enscripts."

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."

"The technical support is excellent."

"The solution is very stable."

Cons

"The pricing of the solution can be improved and made cheaper."

"The solution must provide deception files across the network."

"They don't market their products well. They don't do a lot of marketing to enable them to move forward."

"The interface could be improved because it has two different consoles."

"The solution requires improvement with its connection and bandwidth."

"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."

"They need to integrate configuration screens or videos (free training courses, webinars, demos) so that engineers with little experience can fully exploit the features that are offered or managed within the license that was acquired, and thus have better quality and completely satisfactory experience."

"What I need is deeper CLI documentation for both QCommand and SQL queries."

More Commvault Cloud cons

"In the past, incident response time for tech support was slow."

"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."

"Sometimes the application can take more time to complete the image processing or fail at the end of the process."

"The reporting is a bit unreliable. It needs to be better."

"There were minor UI bugs."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"Ease of use and learning curve need improvement."

Pricing and Cost Advice

"Commvault's license fee is per server-based."

"Commvault is quite high in terms of pricing and licensing."

"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."

"The product is cheap."

"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."

"The cost of an integrator license is moderate and its features cover most customers."

"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

More Commvault Cloud pricing and cost advice

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

"The product is affordable and user-friendly."

"EnCase is an affordable solution."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Performing Arts

14%

Government

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

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Comparisons

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Compared 13% of the time

Veeam Data Platform vs Commvault Cloud

Compared 11% of the time

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Compared 4% of the time

AWS Backup vs Commvault Cloud

Compared 4% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 3% of the time

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Trellix Endpoint Security Platform vs OpenText EnCase eDiscovery

Compared 14% of the time

BigFix vs OpenText EnCase eDiscovery

Compared 14% of the time

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Compared 13% of the time

Exterro vs OpenText EnCase eDiscovery

Compared 12% of the time

Microsoft Purview eDiscovery vs OpenText EnCase eDiscovery

Compared 7% of the time

More OpenText EnCase eDiscovery Competitors

Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

eDiscovery

January 2026

Download OpenText EnCase eDiscovery product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

EnCase eDiscovery

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

eDiscovery collection tools address the rise in dispersed and remote workforces, the proliferation of mobile devices and new sources of data. Comprehensively collecting data across all data sources, including endpoints, such as desktops and laptops, is critical to defensibility. Collection analytics and culling is key to efficient digital investigations, narrowing the document collection to drive down the cost of legal review.

With OpenText™ EnCase™ eDiscovery, organizations can streamline the collection, culling and preservation of data across diverse sources in a single efficient process.

OpenText

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

December 2025

Free Report: Commvault Cloud vs. OpenText EnCase eDiscovery

Find out what your peers are saying about Commvault Cloud vs. OpenText EnCase eDiscovery and other solutions. Updated: December 2025.

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