Commvault Cloud vs OpenText EnCase eDiscovery comparison

Commvault and OpenText are both solutions in the eDiscovery category. Commvault is ranked #2 with an average rating of 8.4, while OpenText is ranked #9. Commvault holds a 4.4% mindshare in eD, compared to OpenText’s 3.7% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Commvault Cloud

Read 113 Commvault Cloud reviews

26,741 Views
1,337 Comparison Views

95% willing to recommend

OpenText EnCase eDiscovery

Read 8 OpenText EnCase eDiscovery reviews

1,648 Views
989 Comparison Views

75% willing to recommend

Commvault Cloud

OpenText EnCase eDiscovery

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Commvault Cloud and OpenText EnCase eDiscovery compete in the eDiscovery and cloud data management sectors. Commvault Cloud appears to have the upper hand in cost-effectiveness and ease of deployment, while OpenText EnCase eDiscovery is preferred for its comprehensive features.

Features: Commvault Cloud offers robust integration capabilities, extensive automation features, and strong support. OpenText EnCase eDiscovery is recognized for its advanced forensic capabilities, comprehensive data analysis tools, and depth in eDiscovery functions.

Room for Improvement: Commvault Cloud could improve data retrieval speed, simplify certain processes, and enhance process efficiency. OpenText EnCase eDiscovery should improve user experience consistency, report generation efficiency, and focus on user-focused refinements.

Ease of Deployment and Customer Service: Commvault Cloud is known for straightforward deployment models and responsive customer service. OpenText EnCase eDiscovery has a reliable deployment, though with slightly longer setup time, complemented by comprehensive customer support.

Pricing and ROI: Commvault Cloud is seen as cost-effective with favorable ROI, appealing to budget-conscious buyers. OpenText EnCase eDiscovery, while more expensive, justifies its cost by delivering substantial ROI through superior analytical and investigative capabilities.

To learn more, read our detailed Commvault Cloud vs. OpenText EnCase eDiscovery Report (Updated: June 2026).

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in eDiscovery

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

OpenText EnCase eDiscovery

Ranking in eDiscovery

9th

Average Rating

7.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 4.4%, up from 3.0% compared to the previous year. The mindshare of OpenText EnCase eDiscovery is 3.7%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eDiscovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	4.4%
OpenText EnCase eDiscovery	3.7%
Other	91.9%

eDiscovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Alejandro Stromer

Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL

A stable and scalable hybrid solution with easy setup

The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."

"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."

"Our primary use case is for backing up the .NES file system, and I backup VMware and Windows cloud servers."

"The granularity of the Office 365 Backup & Recovery feature is very good. We've used all of it, recovering data from each of the four systems that we back up with it, and it works very well."

"The visualization backup is the most important aspect for us, providing snapshot protection, and the digital application and the compression of the disc at the storage site are great, making it one of the best features of this solution, with very helpful technical support."

"Commvault is a stable solution for Red Hat Linux."

"Great archive feature, OnePass, for the file system and Exchange servers."

"We switched to Commvault because we were looking to centralize management. This reduced IT administrator time as well as providing stability and reliability for data backups in a single console."

More Commvault Cloud pros

"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."

"Using Encase we are able to implement security and also Forensics."

"It is a very useful tool; it is worth buying irrespective of price."

"It speeds up the process, so I can meet my deadlines."

"It indexes much faster, and is more reflexive because of the Enscripts."

"The solution has been quite good, and, overall, the features we need are available to us."

"Image creation and image analysis in one program, basically for ease of use."

"The technical support is excellent."

More OpenText EnCase eDiscovery pros

Cons

"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."

"This is not a very high standard product."

"Some of our customers say that Commvault is a very expensive solution, but Commvault has many features that the competitors don't have."

"They can always improve the interface design to make it easier."

"I would rate the customer support five out of ten. Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility."

"One issue we face is the complexity of the console. That could be improved on."

"Virtual machines backup window in GUI is not user friendly. Some improvements should be done to better user experience."

"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."

More Commvault Cloud cons

"I suggest that if the mobile phone acquisition is embedded in the Encase law enforcement version, it would be very useful."

"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."

"From a customer service standpoint, this is unacceptable."

"Sometimes the application can take more time to complete the image processing or fail at the end of the process."

"This is not the program I would suggest for a newbie using to learn. It is just too expensive for the full experience, and the student versions, while very good, are just for that, students."

"Ease of use and learning curve need improvement."

"There were minor UI bugs."

"The reporting is a bit unreliable. It needs to be better."

More OpenText EnCase eDiscovery cons

Pricing and Cost Advice

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"I rate the product’s pricing a five out of ten."

"The licensing costs are determined on a yearly basis. It might be around $40,000 or $50,000. There are no costs in addition to the standard licensing fees."

"The tool is cost-effective."

"Originally, it was really attractive when we were deployed on-prem. They have since built and moved it to the cloud, which I am a big fan of. I have all my security tools in the cloud, but it came with a significant increase in pricing. We ended up negotiating a better price because we have been a long-term customer, and I have also spoken on their behalf quite a few times, but if I have to buy it at its current rate, I am not sure if I would be a customer. It is expensive."

"The pricing is fairly in line with the other products we've compared it with recently. We do spend more on it than we did in our Backup Exec days, but it's fairly competitive with some of the other best-in-class data protection platforms."

"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."

More Commvault Cloud pricing and cost advice

"EnCase is an affordable solution."

"The product is affordable and user-friendly."

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

10%

Construction Company

Performing Arts

10%

Construction Company

10%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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Comparisons

Rubrik vs Commvault Cloud

Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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kCura Relativity vs OpenText EnCase eDiscovery

Compared 8% of the time

Nuix eDiscovery vs OpenText EnCase eDiscovery

Compared 7% of the time

Trellix Endpoint Security Platform vs OpenText EnCase eDiscovery

Compared 6% of the time

SentinelOne Singularity Endpoint vs OpenText EnCase eDiscovery

Compared 6% of the time

CrowdStrike Falcon vs OpenText EnCase eDiscovery

Compared 5% of the time

More OpenText EnCase eDiscovery Competitors

Product Reports

Buyer's Guide

Commvault Cloud

June 2026

Download Commvault Cloud product report

Buyer's Guide

eDiscovery

May 2026

Download OpenText EnCase eDiscovery product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

EnCase eDiscovery

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

OpenText EnCase eDiscovery is a versatile tool used in data management and forensic investigations. It offers capabilities in indexing, recovery, and handling complex tasks, providing an integrated platform for data recovery, image creation, and analysis.

OpenText EnCase eDiscovery integrates artificial modeling and customizable EnScripts for efficient file management, ensuring an enhanced user experience with its intuitive interface. It supports multiple search capabilities, including regular expressions and keyword searches, and offers features like Pathways and SweepEnterprise for ease of use. Users can take advantage of full tech search and AI integration for improved functionality. Despite its robustness, areas needing enhancement include data ingestion, mobile phone acquisition, and email extension support, as well as reporting reliability and performance improvements.

What are the most important features?

EnScripts: Enable customization and deployment of scripts for file management.
Artificial Modeling: Enhances stability of the system with improved performance.
Search Capabilities: Offers various search options like regular expressions and keyword searches.
Integration with AI: Enhances user experience through advanced tech search.
Pathways & SweepEnterprise: Provides user-friendly approaches to ease navigation and use.

What benefits should users look for in reviews?

Improved User Experience: Seamless navigation and effective task handling.
Enhanced Data Management: Offers an all-in-one platform for data recovery and analysis.
Efficiency in Complex Tasks: Simultaneous task handling with effective load management.
Advanced Security: Utilizes Endpoint Security EnCase SAFE to monitor nodes and machines.

OpenText EnCase eDiscovery finds significant use in data centers and forensic investigations across various industries. It serves engineering and capital projects by improving project and asset management documentation. In forensic roles, it functions as a tool for imaging, data extraction, and keyword analysis, contributing extensively to enhanced project outcomes.

OpenText

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department

Buyer's Guide

Commvault Cloud vs. OpenText EnCase eDiscovery

June 2026

Free Report: Commvault Cloud vs. OpenText EnCase eDiscovery

Find out what your peers are saying about Commvault Cloud vs. OpenText EnCase eDiscovery and other solutions. Updated: June 2026.

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