Commvault Cloud vs OpenText Recover comparison

Commvault and OpenText are both solutions in the Disaster Recovery (DR) Software category. Commvault is ranked #5 with an average rating of 8.4, while OpenText is ranked #25 with an average rating of 8.0. Commvault holds a 6.7% mindshare in DRS, compared to OpenText’s 0.7% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Commvault Cloud

Read 113 Commvault Cloud reviews

26,741 Views
8,022 Comparison Views

95% willing to recommend

OpenText Recover

Read 1 OpenText Recover review

761 Views
639 Comparison Views

100% willing to recommend

Commvault Cloud

OpenText Recover

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Executive SummaryUpdated on Mar 29, 2026

Commvault Cloud and OpenText Recover are competing products in the data protection and disaster recovery domain. Commvault Cloud stands out for its comprehensive compatibility and ease of use, appealing to many businesses. In contrast, OpenText Recover provides a more robust feature set with advanced tools but comes at a higher price.

Features: Commvault Cloud offers streamlined data management with scalable architecture and comprehensive support, making integration into existing systems easy. Its automated data recovery processes are also valued. OpenText Recover provides detailed analytics, enhanced security features, and focuses on high-level data insights, which help ensure data integrity and compliance with regulatory standards.

Ease of Deployment and Customer Service: Commvault Cloud provides a straightforward deployment process with extensive customer support, assisting and troubleshooting efficiently. OpenText Recover is more complex to deploy, often requiring specialized knowledge or professional services, but is complemented by a dedicated support team.

Pricing and ROI: Commvault Cloud generally offers a more affordable setup cost, providing a solid return on investment for small to mid-sized businesses prioritizing cost-effectiveness. OpenText Recover demands a higher initial investment, offering substantial returns through its advanced functionalities and resilience, ideal for organizations seeking high-value insights and extensive recovery options.

To learn more, read our detailed Disaster Recovery (DR) Software Report (Updated: June 2026).

Buyer's Guide

Disaster Recovery (DR) Software

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Ranking in Disaster Recovery (DR) Software

5th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

Backup and Recovery (4th), eDiscovery (2nd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

OpenText Recover

Ranking in Disaster Recovery (DR) Software

25th

Average Rating

8.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 6.7%, down from 13.1% compared to the previous year. The mindshare of OpenText Recover is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	6.7%
OpenText Recover	0.7%
Other	92.6%

Disaster Recovery (DR) Software

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Rias Majeed

CTO at Exceed NetSec LLC

Allows you to test and schedule recovery tasks for multiple sites

The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The beauty of this solution is that it includes two disk libraries therefore backing up to tape will often not be required, unless very long term retention is needed and even then it is likely to be very infrequent."

"Commvault can do everything for every operating system and application, whether it is cloud-based, like Office 365, or not, it is possible with Commvault."

"We use the solution for cloud and data backup."

"Restoring is very fast. In testing, I did a restore for a single item from a mailbox. Within a minute, I had the message back in my mailbox. So, it didn't take hours or days. Obviously, there will be a limit. If we suddenly go into DR and have to restore five terabytes of emails for people, then it will take a couple of days, which would be acceptable. For general usage, where we have to do the odd restore, we have never had issues. It happens within minutes."

"The solution provides us with a single platform to move, manage, and recover data across on-premises, hybrid, and cloud locations, making it very effective."

"Overall, this is a unified solution and it's wonderful."

"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."

"Technical support is great."

More Commvault Cloud pros

"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."

Cons

"I would like them not to push Command Center. It is good, but I would like them to enable all the features for the Java console. Some things are not in the Java console, like Office 365 agents. In fact, they are there, but one of the engineers had to show me how to configure it. It's not done the same as in the Command Center."

"There is room for improvement in the Knowledge Base and error reporting. I would like to see best practices in the Knowledge Base, and have the ability to diagnose errors without contacting support."

"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."

"The functional integration could be better."

"I really struggled to configure HyperScale X as there was a lack of detailed documentation."

"Suppose I am restoring a particular file. If I want to restore the permissions only from that particular folder, that is not possible. I have to restore all the data for that particular folder. If there was an option to just restore the permissions, that would be better."

"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."

"The initial setup was complicated."

More Commvault Cloud cons

"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."

Pricing and Cost Advice

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."

"We have checked some other products, but we are not testing them because price-wise, Commvault is better than the other solutions."

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."

"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually."

"The product is cheap."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"The pricing is far better than we had in the past. The license for Dell EMC was not too expensive, but the storage, given that Dell EMC is based on data domains, was pretty expensive."

More Commvault Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

10%

Comms Service Provider

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

No data available

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

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What needs improvement with ThreatWise?

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What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

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Comparisons

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Compared 7% of the time

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Compared 7% of the time

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Compared 3% of the time

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Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

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Compared 33% of the time

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Compared 33% of the time

Arcserve UDP vs OpenText Recover

Compared 16% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

June 2026

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Buyer's Guide

Disaster Recovery (DR) Software

June 2026

Download OpenText Recover product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

OpenText Recover offers businesses a robust data protection solution, ensuring continuity and data recovery across key infrastructures.

With OpenText Recover, organizations are empowered with reliable recovery measures that protect mission-critical data, featuring seamless integration across various platforms. The technology aligns with industry's best practices, delivering comprehensive safeguards that enhance resilience.

What are the key features of OpenText Recover?

Automated Backups: Streamlines data protection with scheduled backups to minimize manual intervention.
Disaster Recovery: Provides rapid restoration of essential data in emergency scenarios, reducing downtime.
Cloud Support: Integrates easily with cloud infrastructures, offering flexible storage options.
Scalability: Adapts to growing enterprise data needs, maintaining performance efficiencies.

What benefits or ROI should users consider?

Cost Efficiency: Minimizes expenses related to data loss and extended downtime.
Operational Continuity: Ensures business processes remain uninterrupted during data incidents.
Compliance Support: Helps meet data protection regulations through comprehensive security measures.
Enhanced Reliability: Delivers consistent and dependable recovery services, boosting trust in infrastructure.

OpenText Recover is widely implemented across industries like finance, healthcare, and telecommunications. It supports data integrity and swift recovery in financial systems, ensures patient data is safeguarded in healthcare, and helps telecom providers maintain uninterrupted services. The diverse applications make it a versatile tool in maintaining critical operations.

OpenText

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Information Not Available

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June 2026

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