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Commvault Cloud vs OpenText Recover​ comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Disaster Recovery (DR) Software
4th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
110
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
OpenText Recover​
Ranking in Disaster Recovery (DR) Software
24th
Average Rating
8.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Disaster Recovery (DR) Software category, the mindshare of Commvault Cloud is 13.1%, up from 9.2% compared to the previous year. The mindshare of OpenText Recover​ is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Rias Majeed - PeerSpot reviewer
Allows you to test and schedule recovery tasks for multiple sites
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches. Over time, Carbonite recovery has improved. When I started working with Cyber, we had to double-check everything, and although it was challenging, the downtime wasn't extensive—one incident in a year, for example. Restoring data with Carbonite Recover can take time, mainly because the backup process occurs in real time. The main concern is the duration needed to restore data to the primary environment, which can be lengthy. However, once the failover is complete, there are no further issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The return points are very valuable."
"One-Pass (Archive) DataBase backup (Online Backup and Granular level restore), VM backup and restore."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."
"I can collect the target data, then we connect it to Commvault. There is not another system that can connect to our target database or target storage. This is very important for us, because there is the threat of malware right now. This can protect not only the product, but also the backup data from outside threats."
"The user interface is very easy to navigate."
"The product has the best features for scaling up and administering all the solutions from a single platform."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"We confirm the server failure before initiating recovery. Once started, this process takes half an hour to an hour, though it can be as fast as 15 minutes. After bringing up the server, we test connectivity to ensure everything is operational."
 

Cons

"The price of Commvault HyperScale X could improve."
"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"What I need is deeper CLI documentation for both QCommand and SQL queries."
"Commvault is a rich system that might scare somebody the first time they see it because it feels so huge."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Commvault Complete Data Protection would benefit from improving their training resources."
"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there was a technical issue involving duplicates and small glitches."
 

Pricing and Cost Advice

"Commvault Backup & Recovery is perhaps the best value for our money that I have seen in a backup product."
"Licensing fees are billed on a yearly basis."
"In India, this is a very expensive product."
"I rate the product’s pricing a five out of ten."
"It is cheaper than Veeam."
"Compared with other backup technologies, Commvault is a bit more costly, but we are satisfied with the support, the services, and the features that we get with Commvault."
"One of the issues with backup vendors is that they overprice, or overvalue their products."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What needs improvement with Carbonite Recover?
The main weakness of Carbonite Recover is the fallback process, which can be time-consuming. However, the failover process works well when done properly. Similar to other software programs, there w...
What is your primary use case for Carbonite Recover?
Carbonite Recover is an effective tool for testing and scheduling recovery tasks for multiple sites, whether they have primary servers or virtual machines. You can schedule jobs for recovery at the...
What advice do you have for others considering Carbonite Recover?
Carbonite Recover is a downtime reduction solution that minimizes the time employees cannot work. Carbonite Recover can accurately measure how much potential productivity or revenue is saved per ho...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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