Commvault Cloud vs Quest Rapid Recovery [EOL] comparison

Commvault and Quest Software are both solutions in the Backup and Recovery category. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

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12,815 Comparison Views

95% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Commvault Cloud

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Oct 26, 2025

Commvault Cloud and Quest Rapid Recovery [EOL] compete in the enterprise data backup and recovery category. Commvault Cloud appears to have the upper hand due to its comprehensive feature set and robust integration with cloud environments, despite its complexity issues.

Features: Commvault Cloud offers robust backup and recovery capabilities, advanced data management with deduplication, and seamless hybrid cloud integration. Quest Rapid Recovery [EOL] provides ease of use, rapid VM recovery, and efficient replication, although its features are more limited.

Room for Improvement: Commvault Cloud users often mention interface complexity, a need for better documentation, and improved deployment processes. Quest Rapid Recovery [EOL] faces challenges with support responsiveness and feature limitations, particularly around its core backup functions.

Ease of Deployment and Customer Service: Commvault Cloud offers versatile deployment models for private, hybrid, and public clouds, but this flexibility can lead to complexity. Its technical support receives mixed reviews concerning responsiveness and quality. Quest Rapid Recovery [EOL] is valued for its straightforward on-premises deployment, though customer service is inconsistent and affected by regional variations.

Pricing and ROI: Commvault Cloud's pricing is competitive for enterprise solutions but sometimes considered high relative to smaller environments. The cost is balanced by reduced management complexity and operational savings. Quest Rapid Recovery [EOL] may be viewed as expensive given its limited feature scope, yet offers ROI through decreased labor costs and efficient resource management.

To learn more, read our detailed Backup and Recovery Report (Updated: January 2026).

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Backup and Recovery

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."

"We use Commvault Command Center for backups and restores and for the creation of new clients. We use it for other functionalities as well. In terms of VMware, I can go directly to the Command Center, enter VMware, and I can search it directly. Command Center is very useful and it can be used for more advanced techniques."

"The product is a reliable solution."

"What I found most valuable in Commvault Complete Data Protection is its deduplication technique, mainly because the solution has the highest deduplication ratio, giving you higher storage capacity."

"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."

"Metallic is user-friendly, cost-effective, and the technical support is impressive."

"The product alerts the security team about threats."

"We use the solution for cloud and data backup."

More Commvault Cloud pros

"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."

"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."

"The most valuable feature is the disaster recovery process from the data center."

"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

More Quest Rapid Recovery [EOL] pros

Cons

"The product is expensive."

"The navigation of it needs improvement in terms of the UX. The product itself, it works as expected. It's all user experience and user interface improvements that could be made and it could be made a little more consumer-friendly."

"Our main pain point is that some of our hardware is old. For example, the SSD disks for our application database are slow. It's hard to avoid a slowdown in our environment because the size of our backups is growing every year. If you're growing and don't upgrade the environment, you will see slower backups and restores. You must enhance the environment if you are growing."

"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."

"The pricing could be more flexible in terms of licensing."

"The initial setup was complicated."

"The product's migration process and stability need improvement."

"Endpoint backup."

More Commvault Cloud cons

"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"It was not very popular because of its previous cost, but they have been working on the pricing, and now anyone can afford to use Commvault. They changed the modeling criteria for their pricing. Previously, there was only the capacity modeling based on your content capacity. In this case, they would give you a license and you would have to pay it. Now, most of the environment is virtualized so you can have the best CPU, VMs, etc. You buy whatever you need and pay for what you need."

"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."

"Hands down, Metallic provides us with more predictable costs for our backup requirements. You are getting what you pay for. If they are charging you X amount of dollars at that point, that is what you are going to pay. So far, I have not seen any hidden costs or any kind of gotchas. It is pretty cut-and-dry. They will let you know, "Hey, you are going to use our storage and it will cost you this much. You are going to use your storage, then we are going to charge you this much to backup.""

"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."

"The tool is affordable."

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

"You have to pay for the licenses and the hardware you need for the Commvault environment. If you don't have all the hardware, you have to buy it, which can cost a few million. In the end, it's vital to protect our data, so the price isn't an issue."

"The product is cheap."

More Commvault Cloud pricing and cost advice

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"Its price is okay. It is reasonable in terms of the way it works."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"I don't think the licensing for the product is very expensive."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Manufacturing Company

13%

Performing Arts

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

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Compared 12% of the time

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Compared 11% of the time

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Compared 9% of the time

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Compared 9% of the time

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Compared 7% of the time

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Product Reports

Buyer's Guide

Commvault Cloud

February 2026

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Buyer's Guide

Quest Rapid Recovery [EOL]

January 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Dell AppAssure

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

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