Commvault Cloud vs Unitrends comparison

Commvault and Kaseya are both solutions in the Backup and Recovery category. Commvault is ranked #4 with an average rating of 8.4, while Kaseya is ranked #23 with an average rating of 10.0. Commvault holds a 3.6% mindshare in BRS, compared to Kaseya’s 0.7% mindshare. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 85% of Kaseya users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

25,186 Views
14,860 Comparison Views

95% willing to recommend

Unitrends

Read 35 Unitrends reviews

2,444 Views
2,322 Comparison Views

85% willing to recommend

Commvault Cloud

Unitrends

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and Unitrends are two competitive solutions in the data protection landscape. Users are happier with the pricing and support of Commvault Cloud, but Unitrends is preferred for its superior features.

Features: Commvault Cloud users value its comprehensive data management capabilities, automated backup solutions, and integration with various cloud platforms. Unitrends is praised for its extensive backup options, intuitive disaster recovery tools, and easy scalability.

Room for Improvement: Users of Commvault Cloud cite a need for a simpler initial setup process and improved performance for large-scale operations. Unitrends feedback points to better documentation and more flexible licensing options.

Ease of Deployment and Customer Service: Commvault Cloud is noted for a relatively complex deployment model but benefits from strong customer service support. Unitrends offers a simpler deployment process with efficient installation guides, though its customer service is perceived as less responsive.

Pricing and ROI: Commvault Cloud users find the setup cost justified by its robust capabilities, achieving favorable ROI in large environments. Unitrends provides competitive initial pricing with quick ROI, notably in SMB segments.

To learn more, read our detailed Commvault Cloud vs. Unitrends Report (Updated: April 2026).

Buyer's Guide

Commvault Cloud vs. Unitrends

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.2

Commvault Cloud reduced operational costs, improved data protection, and enabled significant return on investment with streamlined backup management.

Sentiment score

1.0

Unitrends users report varied ROI experiences, highlighting efficiency gains but stress understanding infrastructure for optimal results.

No quotes available

For more quotes and insights, download the Commvault Cloud report

No quotes available

For more quotes and insights, download the Unitrends report

Customer Service

Sentiment score

7.2

Commvault Cloud's customer service is effective and responsive, though improvements are needed in staffing and local support options.

Sentiment score

8.8

Unitrends' customer service is highly effective and proactive, though some customers suggest improvements in response times.

At the pre-sale cycle, we have spocks aligned from Commvault with whom we get in touch, and they provide all the required support that we need.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

The number of people who know Commvault Cloud is lesser compared to Veeam.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

Customer support has very closed departments, requiring us to shuffle between them to get one thing done because representatives have limited accessibility.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

For more quotes and insights, download the Commvault Cloud report

They remained dedicated during more complex problems, such as connecting to their external backup appliance.

Derek Schneider

Manager, Information Technology at a hospitality company with 201-500 employees

For more quotes and insights, download the Unitrends report

Scalability Issues

Sentiment score

7.5

Commvault Cloud offers scalable integration across platforms, though faces challenges with SQL and Windows Server configuration complexity.

Sentiment score

6.2

Unitrends offers scalable solutions with ease of management, but affordability is a concern for large hardware upgrades.

No quotes available

For more quotes and insights, download the Commvault Cloud report

No quotes available

For more quotes and insights, download the Unitrends report

Stability Issues

Sentiment score

7.7

Commvault Cloud is praised for its high stability, reliability, strong support, and minimal issues, ensuring continuous dependable operations.

Sentiment score

7.2

Unitrends is rated highly for stability, with minor backup issues and occasional technical support needed, reflecting strong performance.

I have not faced any downtimes with Commvault Cloud.

Kamal Gulati

Managing Director at ITS Technology Solution Pvt. Ltd.

Commvault Cloud is highly stable, and I would rate it a ten out of ten.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

No quotes available

For more quotes and insights, download the Unitrends report

Room For Improvement

Commvault Cloud users seek improved usability, clearer licensing, better support, enhanced integration, and advanced features for a streamlined experience.

Unitrends requires improvements in user interface, setup simplicity, support efficiency, pricing, cloud features, and VMware backup management.

I would like to see AI capabilities in Commvault Cloud.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

I feel that the support is not yet up to the mark, with not enough professional engineers to provide assistance.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.

Derek Schneider

Manager, Information Technology at a hospitality company with 201-500 employees

For more quotes and insights, download the Unitrends report

Setup Cost

Commvault Cloud is cost-efficient for enterprises, yet can seem pricey for SMBs; evaluating licensing options is recommended.

Unitrends pricing is initially competitive but costly upon renewal; transparency, hardware inclusion, and negotiations often justify expenses.

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

DarshanDivekar

CEO at a computer software company with 51-200 employees

For more quotes and insights, download the Commvault Cloud report

No quotes available

For more quotes and insights, download the Unitrends report

Valuable Features

Commvault Cloud offers scalable data protection with fiber backup, global deduplication, cloud integration, security, and centralized management.

Unitrends offers reliable backup and disaster recovery with cloud replication, instant recovery, analytics, cross-compatibility, and efficient reporting.

The public cloud acts as a bigger solution for the on-premise while the on-premise acts as a DR for the public cloud workloads.

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Other features include endpoint solutions, integration with Office 365, ransomware protection, archival for long-term retention, and no ingress or egress charges.

DarshanDivekar

CEO at a computer software company with 51-200 employees

We can back up unlimited TBs due to our per node license.

reviewer1544721

Support Engineer at a media company with 1,001-5,000 employees

For more quotes and insights, download the Commvault Cloud report

The impact of Unitrends' instant recovery features on strengthening data security measures is significant.

Derek Schneider

Manager, Information Technology at a hospitality company with 201-500 employees

For more quotes and insights, download the Unitrends report

Categories and Ranking

Commvault Cloud

Ranking in Backup and Recovery

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

eDiscovery (3rd), Cloud Backup (4th), Disaster Recovery as a Service (4th), Disaster Recovery (DR) Software (6th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Unitrends

Ranking in Backup and Recovery

23rd

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Commvault Cloud is 3.6%, down from 7.5% compared to the previous year. The mindshare of Unitrends is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.6%
Unitrends	0.7%
Other	95.7%

Backup and Recovery

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Derek Schneider

Manager, Information Technology at a hospitality company with 201-500 employees

Daily recovery tests have validated restore readiness and ensured consistent data protection

The best features of Unitrends include the daily reporting functionality. When backups fail, it is obvious in the logs what caused the issue. Most times it is a credential problem, which is relatively easy to resolve. Though I have experienced a few more challenging issues, nothing has affected critical backup restore functionality. Every time I have needed to restore something, it has worked successfully. The support team is readily available when I need assistance, and they help walk me through issues, solving them within a reasonable timeframe. The automated backup scheduling feature has helped our organization in managing backup timelines and consistency by handling all the work automatically. We set the schedule, breaking things into smaller chunks since our main common area for files is large. I have staggered the backups so some areas receive more attention than others, particularly for less active data. Adding, removing, excluding, and inputting elements is straightforward. The system makes it simple to schedule portions and generate reports on their functionality. The impact of Unitrends' instant recovery features on strengthening data security measures is significant. I generally use instant recovery when restoring specific files or instances where we need data that has changed. The process involves loading the backup, selecting the desired version, waiting for it to unpack, and retrieving the file. Every restore attempt has been successful. I run instant recovery daily in test mode on two virtual machines. I use it to test my domain controller and file server to ensure they communicate properly in the test environment. This ensures that in case of failure, I can activate the recovery and restore server functionality.

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Computer Software Company

11%

Manufacturing Company

10%

Comms Service Provider

Manufacturing Company

15%

Retailer

11%

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	16
Large Enterprise	8

Questions from the Community

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

What needs improvement with Unitrends?

I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading. The ransomware detection from the appliance incorrectly identifie...

See all answers

What is your primary use case for Unitrends?

Our main use case for Unitrends is taking our on-premise virtual machines or bulk data store and backing it up on a daily basis, or more frequently depending on requirements, and testing the virtua...

See all answers

What advice do you have for others considering Unitrends?

Regarding Unitrends' integration with leading cloud services, I utilize Spanning, which handles Microsoft 365 environment backup for a location without direct file server access. Their SharePoint d...

See all answers

Comparisons

Rubrik vs Commvault Cloud

Compared 8% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 3% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Veeam Data Platform vs Unitrends

Compared 14% of the time

Rubrik vs Unitrends

Compared 13% of the time

Cohesity DataProtect vs Unitrends

Compared 9% of the time

Acronis Cyber Protect vs Unitrends

Compared 6% of the time

Veritas Backup Exec vs Unitrends

Compared 4% of the time

More Unitrends Competitors

Product Reports

Buyer's Guide

Commvault Cloud

May 2026

Download Commvault Cloud product report

Buyer's Guide

Unitrends

April 2026

Download Unitrends product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

No data available

Overview

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.

Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.

What are the key features of Unitrends?

Cloud Replication: Enables seamless backup across cloud environments.
Instant Recovery: Provides immediate access to data during disruptions.
Remote Management: Facilitates easy management of backup tasks remotely.
Global Deduplication: Significantly reduces backup sizes.
Real-time Synchronization: Ensures up-to-date data storage.

What benefits should users expect from Unitrends?

Operational Efficiency: Enhanced through its seamless interface and powerful reporting.
Reliability: Offers robust protection against ransomware.
Versatility: Supports diverse operating systems and environments.
Technical Support: Provides consistent and reliable assistance.

In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.

Kaseya

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology

Buyer's Guide

Commvault Cloud vs. Unitrends

April 2026

Free Report: Commvault Cloud vs. Unitrends

Find out what your peers are saying about Commvault Cloud vs. Unitrends and other solutions. Updated: April 2026.

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