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Commvault Cloud vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in Backup and Recovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
Unitrends
Ranking in Backup and Recovery
33rd
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Commvault Cloud is 6.0%, down from 6.3% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud6.0%
Unitrends0.5%
Other93.5%
Backup and Recovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The use of hyperscale storage hardware and Commvault software has allowed us to create a large storage pool and achieve significant savings in our back-end storage costs."
"The most valuable feature is Commvault's coverage. It has wide coverage to back up every data center environment. The product can back up OpenStack, OpenShift, and competitive solutions don't have this feature. Commvault can handle backing up any virtual workload or enterprise application."
"One valuable feature is unlimited backup. You can back up existing users and folders."
"Its compression and deduplication allow us to store more backups and save storage space. The reporting is great; we are able to obtain critical business reports and infrastructure/usage information very easily."
"Commvault is both very stable and scalable."
"The most valuable features of Commvault HyperScale X are all the general functions and the performance."
"The solution’s user interface for managing the on-prem environment is good."
"They have a strong development team and are market leaders in the space."
"It is fairly stable."
"When I have had to use tech support, they've been very good."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"If you are a large organization, this is a product for you."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is a quick and easy way to organize my backups and to keep track of them."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
 

Cons

"I really struggled to configure HyperScale X as there was a lack of detailed documentation."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The initial setup is rather complex, especially when switching versions."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."
"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"The retention log feature could be an issue for us and can be improved. The backup schedule can also be better in terms of how you set it up."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"It could be a little more customizable."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"Network-based storage stability could be improved."
 

Pricing and Cost Advice

"The solution is worth the money."
"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."
"The solution is highly-priced."
"The license for Commvault HyperScale X is paid annually."
"Based on the customer's needs, their pricing and model is very confusing sometimes. You need to check with their sales to make sure you are getting the right pricing on whatever you are using. I know that they have simplified a lot regarding the licensing model nowadays, but it is good to always double check and make sure it has everything that you really need."
"It is not the cheapest solution. I think the pricing is fair for mid-side customers. It is between all the other options."
"I rate the product’s pricing a seven out of ten."
"Licensing could be better explained. Sometimes, it's unclear what features are available in different licensing models."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Talk with the sales guys. They can work with you on the best package."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"Their licensing depended on the number of CPUs you had."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Pricing model constantly changes."
"Unitrends is an expensive solution."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Retailer
16%
Manufacturing Company
12%
Educational Organization
11%
Non Profit
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise15
Large Enterprise8
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
No data available
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Commvault Cloud vs. Unitrends and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.