

Unitrends and Veeam Data Platform are leaders in the backup and disaster recovery market. Veeam seems to have the upper hand due to its superior multi-platform functionality and flexible infrastructure integration.
Features: Veeam is renowned for its robust instant recovery solutions, ability to manage both physical and virtual systems, and versatile integration with varied infrastructures. Unitrends offers valuable features such as appliance-based backup options, dependable disaster recovery capabilities, and excellent customer support.
Room for Improvement: Unitrends needs to enhance interface usability, stabilize SQL database backups, and simplify the seeding process. It also requires pricing stability and expanded OS platform support. Veeam should enhance support for non-Windows systems, streamline licensing, and improve multi-platform integration, recovery processes, and cloud integration.
Ease of Deployment and Customer Service: Both Unitrends and Veeam are primarily deployed on-premises. Veeam has broader hybrid cloud capabilities, while Unitrends is noted for its personalized "white glove" service in troubleshooting. Both offer excellent customer service and technical support, though response times and issue resolutions vary.
Pricing and ROI: Unitrends provides transparent pricing and includes hardware replacements, proving cost-effective in larger organizations. However, licenses can initially appear costly. Veeam's pricing may fluctuate with increased functionality but often offers savings for smaller setups. It presents several licensing options, with users generally satisfied with its ROI.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
The escalation from first, second to third tier is sometimes very long-lasting, but the resolve rate is quite high.
I would rate their technical support a 10 out of 10.
Most cases are handled perfectly.
Integration with other vendors is also seamless.
I would rate the scalability part of Veeam Data Platform 10 out of 10 because we have the ability to scale out the product at any time with scale-out backup repositories and can add licenses as needed.
In order to scale Veeam Data Platform, we have to pay a lot more money.
There are no issues with stability in Veeam Data Platform.
I can say the stability of Veeam Data Platform is almost 8 to 9, as the cluster functionality was not there in earlier platforms such as version 12, but is provided in version 13.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
The improvement we would like to see is the option to scale Veeam Data up in smaller sections rather than large sections, which requires paying much more.
OpenStack is something Veeam Data Platform doesn't support, and they haven't indicated that they will support it in the future.
Reducing it by 20% would make it more accessible to a broader range of customers.
I believe it is not expensive; it's the regular price.
Veeam Data Platform is more expensive than OpenStack because we pay for it in US dollars, while we pay for OpenStack in Egyptian pounds.
A reduction of 20% in the current cost would make the solution more attractive to clients.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
The platform is user-friendly, comprehensive, and compatible with numerous market solutions, including virtualization and bare metal servers.
The most important aspect of this platform is data security with immutable data in the storage.
Ransomware protection is a good feature added in Veeam Data Platform from version 12 onwards.
| Product | Market Share (%) |
|---|---|
| Veeam Data Platform | 7.0% |
| Unitrends | 0.6% |
| Other | 92.4% |

| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
| Company Size | Count |
|---|---|
| Small Business | 217 |
| Midsize Enterprise | 99 |
| Large Enterprise | 139 |
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.
Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.
What are the key features of Unitrends?In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.
Veeam Data Platform is a leader in data resilience, providing businesses with reliable and secure backup, recovery, and advanced data insights. It is designed to combat today's cyber threats while ensuring data remains protected, adaptable, and recoverable.
Engineered to offer a seamless and powerful data resilience experience, Veeam Data Platform helps organizations with intelligent protection beyond just backup. It enables orchestrated and verifiable recovery processes, helping maintain continuous operations. By offering integrated solutions against evolving cyber threats, this platform assures businesses of data availability and precision restoration, empowering them to remain resilient under any circumstances. Its robust security features, coupled with efficient replication and deduplication benefits, deliver confidence in data management across hybrid and cloud deployments.
What features make Veeam Data Platform stand out?Veeam Data Platform is primarily used for managing backup and replication across VMware and Hyper-V environments, supporting both cloud and on-premises infrastructures. In industries managing significant IT services, it assists in disaster recovery and virtual machine protection, enhancing business continuity. Its integration with applications like Microsoft Office 365 ensures reliable data protection and quick recovery, making it beneficial for those looking to streamline operations across diverse deployment scenarios.
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