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Acronis Cyber Protect vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
9th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Cloud Backup (5th)
Unitrends
Ranking in Backup and Recovery
38th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.4%, down from 4.8% compared to the previous year. The mindshare of Unitrends is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Stuart Grigor - PeerSpot reviewer
Good backup solution but challenges with the stability
It is recommended that people know what they are starting with. A part of our challenge was we bought and needed to implement it. So by the time we went to implement it, we were running into support issues. Also, make a market comparison to ensure that the product you choose is what you want to end up with. I would give it a six out of ten because restoring from a backup takes longer than usual. It should happen in a matter of hours, not a matter of days. We are yet to have an experience when trying to restore from Acronis that we haven't had to wait at least a couple of days for our server to be available for testing or working.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Acronis Backup is easy to use, intuitive, and has high performance."
"The setup is very easy."
"This is a full software so deployment time is very quick."
"For local backups, it has options to back up almost any storage. The back can be either a shared folder or anything you want, it's pretty flexible."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"The main reason we went with Acronis Cyber Protect is because it provides a virtual machine backup feature."
"I have not used other backup solutions to compare how well the features work but I have found Acronis Backup to be user-friendly, overall easy to use, and performance is good."
"Backup/archive to multiple locations."
"I am impressed with the tool's reporting and UniView features."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"If you are a large organization, this is a product for you."
"They have great support."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"The ability to back up both physical and virtual appliances under one roof."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
 

Cons

"I have no suggestions for improvements as I have only used the product for a month and have yet to really discover all of its aspects."
"I can't select a network location. I have to map a drive on the server, and then I have to select the mapped drive in order for it to put the backup out there."
"Some of the default settings out-of-the-box should already be set up for the novice user. For instance, the warnings that say a hard drive has bad sectors and stops the backup from performing."
"They've got an agent to back up Microsoft SQL, to our Office 365, but there is not an agent to back up my SQL databases."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"The replication part and failover are areas in which improvements are required."
"​It would be nice if it could support more types of storage: EMC, HPE, Veeam, etc."
"The support and documentation must be improved."
"It could be a little more customizable."
"There are some questions as to how safely they are storing backup data."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"No appliance update notifications."
"Making the seeding process more accessible and easier to understand. Also, make more of the undocumented best practices easier to find."
"I would like to see more storage options for the free version."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
 

Pricing and Cost Advice

"It is a low-cost solution."
"I would say that at the pricepoint that it's at, it's definitely worth the money."
"The pricing model is a little complex to find the right size for what you need. It takes a lot of hours to figure it out."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"The pricing is comparable to the newest solution available on the market, Altaro."
"If the solution was less expensive it would be better."
"The license is a perpetual license. The cost is an area for improvement."
"We pay a yearly subscription fee and the pricing is reasonable."
"With respect to cost, my advice is to get what you need."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
"Pricing model constantly changes."
"Talk with the sales guys. They can work with you on the best package."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
"Their licensing depended on the number of CPUs you had."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
10%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
15%
Government
10%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Acronis Cyber Protect vs. Unitrends and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.