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Acronis Cyber Protect vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
122
Ranking in other categories
Cloud Backup (5th)
Unitrends
Ranking in Backup and Recovery
40th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.2%, down from 4.7% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

SameerMogale - PeerSpot reviewer
Encounter challenges in troubleshooting but experience efficient customer support
The application itself is a bit bloated. Although it has a lot of features when it comes to troubleshooting, we don't basically know where to start even though we do give them the log files to troubleshoot they don't give us a proper solution set. So I would say because it's bloated, it's a bit more difficult to troubleshoot where you get certain errors. From my side, on the POC I didn't really need to do much. It's only after we discovered there was a compatibility issue with the application that the client was running that we actually had to do a lot of log file shipping to Acronis themselves and getting solutions because of other problems. So on a day-to-day basis, you don't even maintain it, you just forget about it. You get alerts, but usually in between. It's quite easy to manage. To be honest with you, since I didn't really test that option of Acronis Cyber Protect, it's supposed to make everything feasible and easy to manage but I never got the option of testing it out, so I cannot really say at this stage.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable features are its ease of use and its user-friendly interface compared to other tools."
"For me, the cost is a significant advantage."
"​I have everything I need in the backup or in the partition. ​"
"The setup is very easy."
"Since the last version, everything has been improved."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"If you need to recover, it's the best recovery software I've ever used and I've been in this business for over 30 years. Plug a disc in and tell it to recover this machine and it's done. You walk away from it and it's done. Reboot it and it's perfect."
"The most valuable features of Acronis Backup are cloning and many other capabilities. For example, you are able to clone the whole operating system and drive. Additionally, the solution is a complete package."
"The predictive analytics are great and the reporting is awesome."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"It is an easy system to use. The support, if needed, is always willing to help."
"If you are a large organization, this is a product for you."
"When I have had to use tech support, they've been very good."
"Replication to Forever Cloud."
"Backup/archive to multiple locations."
 

Cons

"On the cloud side, security could always be better."
"When an error occurs, the information is not always easy to understand and these messages should be made more clear."
"The backing up of virtual machines in VMware and Nutanix needs better integration and the performance of the solution needs improvement."
"One improvement that could be made is adding the option to download files in a PST format when doing a 365 or Google Cloud to cloud backup."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"The solution's error handling can be improved specifically for Linux errors."
"Acronis Backup can improve on the virtualization backups because they are not as good as Veeam Backup."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"The ability to run just differentials without pulling the full on your archive."
"No appliance update notifications."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
 

Pricing and Cost Advice

"There is a license required for this solution and it can be on a monthly basis."
"The tool is cheap compared to other products."
"The cost of updates is less than $100 USD yearly."
"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."
"Our licenses come with a one-time yearly subscription fee."
"We pay a yearly subscription fee and the pricing is reasonable."
"We were on a perpetual license for Acronis Backup."
"I would describe the product as a mid-priced tool for small and medium businesses."
"No comment."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
4%
Retailer
14%
Manufacturing Company
11%
Educational Organization
10%
Non Profit
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
What is your primary use case for Unitrends?
I use Unitrends to back up my VMware virtual machines and files, ensuring redundancy for both disks and protection against ransomware. I have implemented an air gap strategy by keeping some backups...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Acronis Cyber Protect vs. Unitrends and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.