ConnectWise Automate vs Tanium comparison

Read 20 Tanium reviews

10,837 Views
4,660 Comparison Views

78% willing to recommend

ConnectWise Automate

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: January 2026).

Remote Monitoring and Management (RMM)

Download the complete report

Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (8th)

Tanium

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Server Monitoring (3rd), Vulnerability Management (23rd), Endpoint Protection Platform (EPP) (21st), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (7th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.2%, down 7.6% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.2% mindshare, down 2.5% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.2%
Kaseya VSA	16.4%
NinjaOne	11.5%
Other	64.9%

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Tanium	2.2%
Microsoft Defender for Endpoint	8.1%
CrowdStrike Falcon	7.0%
Other	82.7%

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

Read full review

Vignesh K

Infra Vulnarability Manager at Rezilyens

Immediate results in patching promptly address vulnerabilities

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Remote access and detailed monitoring help us support our equipment."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"It's definitely improved the help-desk servicing, et cetera."

"The implementation is nice and easy."

"It is very scalable."

"Maybe they could improve the capability to be multi-tenant."

"This product saves us a lot of time and increases our efficiency."

"The database is great. It's a nicely ordered database."

More ConnectWise Automate pros

"Tanium's most valuable feature is its instant discovery aspect."

"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"The security features are very valuable."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"Tanium's most valuable features are patch management, inventory, and distribution software."

More Tanium pros

Cons

"Their support needs to be better."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

"Technical support was helpful."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"Scheduling of automation could be improved and made more simple."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

More ConnectWise Automate cons

"Tanium’s scalability could be improved."

"There are some bugs in the product. The tool needs to improve in the area of reporting."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task."

"The solution needs to improve the reporting and tracking capabilities."

"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."

"The solution can give a lot of false positives."

"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."

More Tanium cons

Pricing and Cost Advice

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

"The solution is expensive but it's a good investment."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"The solution offers value for money."

"It is higher than some competitors in the market."

See which vendors are best for you

Use our free recommendation engine to learn which Remote Monitoring and Management (RMM) solutions are best for your needs.

See recommendations

881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

10%

Performing Arts

10%

Healthcare Company

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	11

Questions from the Community

Ask a question

Earn 20 points

What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

See all answers

What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

See all answers

What advice do you have for others considering Tanium?

For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...

See all answers

Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 29% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 16% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

NinjaOne vs ConnectWise Automate

Compared 8% of the time

Microsoft Configuration Manager vs ConnectWise Automate

Compared 4% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 9% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 5% of the time

Microsoft Configuration Manager vs Tanium

Compared 4% of the time

NinjaOne vs Tanium

Compared 4% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

Download ConnectWise Automate product report

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Tanium Inc Cloud, Tanium XEM

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.

Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.

What are the essential features of Tanium?

Detailed Analytics: Provides actionable insights for better decision-making.
Security Capabilities: Offers strong defense measures against threats.
Real-Time Queries: Facilitates immediate information access.
Patch Management: Streamlines software updates across devices.
Device Management: Efficiently handles comprehensive inventory and monitoring tasks.

What benefits should users expect?

Ease of Use: Simplifies complex IT tasks.
Scalability: Adapts to growing IT infrastructure needs.
Integration Flexibility: Merges with existing systems effortlessly.
Real-Time Updates: Ensures current data availability for informed actions.

Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)