ConnectWise Automate vs Tanium comparison

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ConnectWise Automate

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Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about NinjaOne, Kaseya, datto and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: January 2026).

Remote Monitoring and Management (RMM)

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Helped 881,665 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (9th)

Tanium

Average Rating

7.8

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Server Monitoring (3rd), Vulnerability Management (24th), Endpoint Protection Platform (EPP) (20th), Endpoint Detection and Response (EDR) (21st), Unified Endpoint Management (UEM) (5th)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.0%, down 7.3% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.3% mindshare, down 2.5% since last year.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
ConnectWise Automate	7.0%
Kaseya VSA	15.8%
NinjaOne	11.4%
Other	65.8%

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Tanium	2.3%
Microsoft Defender for Endpoint	7.8%
CrowdStrike Falcon	6.7%
Other	83.2%

Endpoint Protection Platform (EPP)

Featured Reviews

Sean Saeb

Partner and CIO at Caspian IT Group

Responsive, integrates well with other applications, and the technical support is helpful

There is always room for improvement. I haven't had any problems, and they're doing a great job, in my opinion. They're doing quite well. In most cases, when we discover an issue, we report it to their engineers, who then schedule a fix. Normally, when we request something, I can see it happening within three to four months. This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen. There is a lot of integration with other applications through Automate, and I believe they are working with all of the industry leaders to get the integration going. I am very pleased to be working with them.

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Vignesh K

Infra Vulnarability Manager at Rezilyens

Immediate results in patching promptly address vulnerabilities

When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."

"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."

"The initial setup is easy and the deployment is quick."

"It is very scalable."

"The most value we get from this solution is that everything is on a patch cycle."

"It's definitely improved the help-desk servicing, et cetera."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"ConnectWise Automate's interface is pretty easy to use. It's pretty intuitive to get around and navigate it. It does what I need, which is usually connecting to the client and customers systems."

More ConnectWise Automate pros

"I like the tool's incident response and security patching."

"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."

"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."

"The solution's technical support is very responsive."

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"The product is granular and can build complex roles compared to other EDR vendors."

"The security features are very valuable."

More Tanium pros

Cons

"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."

"Their support needs to be better."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"They always change the GUI to some dumb-down version of tiles which are more "user-friendly", but slows my team down in the end."

More ConnectWise Automate cons

"The solution needs to improve the reporting and tracking capabilities."

"They could improve the UI."

"The solution can give a lot of false positives."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."

"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"The most painful thing is the interface. It's a bit unclear sometimes."

More Tanium cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"There is an annual license required to use this solution."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"It's an expensive solution. It would be nice if the cost were lower."

"It is higher than some competitors in the market."

"The solution offers value for money."

"The solution is expensive but it's a good investment."

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Top Industries

By visitors reading reviews

Performing Arts

Computer Software Company

Healthcare Company

Outsourcing Company

Financial Services Firm

15%

Government

10%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	11

Questions from the Community

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What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

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What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

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What advice do you have for others considering Tanium?

For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...

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Comparisons

Kaseya VSA vs ConnectWise Automate

Compared 29% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 16% of the time

Atera vs ConnectWise Automate

Compared 9% of the time

NinjaOne vs ConnectWise Automate

Compared 8% of the time

Microsoft Configuration Manager vs ConnectWise Automate

Compared 4% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 8% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 4% of the time

NinjaOne vs Tanium

Compared 4% of the time

Microsoft Configuration Manager vs Tanium

Compared 4% of the time

More Tanium Competitors

Product Reports

ConnectWise Automate

Download ConnectWise Automate product report

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

Tanium Inc Cloud, Tanium XEM

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium offers robust endpoint protection, patching, and inventory management, consolidating the functions of tools like BigFix with capabilities in incident response, network security, and cloud or on-premise deployments.

Known for real-time capabilities, Tanium provides detailed analytics, security features, and device management. Users benefit from quick implementation, real-time updates, and patching campaigns. Despite its strengths, integration and custom plugin expansion remain areas to improve, along with data visualization and network optimization. Reporting enhancements and user training could advance its usability, and some UI elements may require updates for clarity and security.

What are the essential features of Tanium?

Detailed Analytics: Provides actionable insights for better decision-making.
Security Capabilities: Offers strong defense measures against threats.
Real-Time Queries: Facilitates immediate information access.
Patch Management: Streamlines software updates across devices.
Device Management: Efficiently handles comprehensive inventory and monitoring tasks.

What benefits should users expect?

Ease of Use: Simplifies complex IT tasks.
Scalability: Adapts to growing IT infrastructure needs.
Integration Flexibility: Merges with existing systems effortlessly.
Real-Time Updates: Ensures current data availability for informed actions.

Tanium's deployment spans industries focusing on endpoint protection and compliance, ensuring reliable device and server management in settings where safety and quick adaptation are critical. Organizations use it for application deployment, compliance checks, and integrating it as an EDR solution, enhancing overall security and operational efficiencies.

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Remote Monitoring and Management (RMM)