ConnectWise Automate vs Tanium comparison

The compared ConnectWise and Tanium solutions aren't in the same category. ConnectWise is ranked #10 in RMM , and holds a 7.7% mindshare in the category. Tanium is ranked #36 in EPP , with an average rating of 8.0, and holds a 2.4% mindshare. Additionally, 85% of ConnectWise users are willing to recommend the solution, compared to 76% of Tanium users who would recommend it.

ConnectWise Automate

Read 15 ConnectWise Automate reviews

1,741 Views
1,045 Comparison Views

85% willing to recommend

Tanium

Read 18 Tanium reviews

11,202 Views
5,377 Comparison Views

76% willing to recommend

ConnectWise Automate

Tanium

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Executive Summary

We performed a comparison between ConnectWise Automate and Tanium based on real PeerSpot user reviews.

Find out what your peers are saying about Kaseya, NinjaOne, N-able and others in Remote Monitoring and Management (RMM).

To learn more, read our detailed Remote Monitoring and Management (RMM) Report (Updated: July 2025).

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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Helped 865,295 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise Automate

Average Rating

7.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Remote Monitoring and Management (RMM) (10th)

Tanium

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Server Monitoring (7th), Vulnerability Management (24th), Endpoint Protection Platform (EPP) (36th), Endpoint Detection and Response (EDR) (31st)

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ConnectWise Automate is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 7.7%, down 9.1% compared to last year.
Tanium, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 2.4% mindshare, up 2.3% since last year.

Remote Monitoring and Management (RMM)

Endpoint Protection Platform (EPP)

Featured Reviews

MikeChacker

IT Manager Global Service Delivery at a energy/utilities company with 1,001-5,000 employees

Facilitates valuable patch cycles, but the web client is not very intuitive and needs updating, and the scripting has room for improvement

The fixed client for Automate is slow. The web client is not very intuitive. It could use some updating and some thought around the UX. Also, with the scripting, I would like to see something where it could have third-party scripts already pre-built, and all you have to do is say, "Hey, I need this," and go load it. It's not as automated as I'd like it to be.

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NitinKushwaha

Product Manager at OakNorth

Stable product with an ability to build complex roles

We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most value we get from this solution is that everything is on a patch cycle."

"Maybe they could improve the capability to be multi-tenant."

"This product saves us a lot of time and increases our efficiency."

"The initial setup is easy and the deployment is quick."

"The database is great. It's a nicely ordered database."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"Remote access and detailed monitoring help us support our equipment."

"The implementation is nice and easy."

More ConnectWise Automate pros

"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"I would say Tanium is the best tool for vulnerability management."

"Tanium’s linear-chain architecture is valuable."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"Threat hunting is a very good feature on Tanium. We have just started using it and have not used it extensively."

"The product is granular and can build complex roles compared to other EDR vendors."

More Tanium pros

Cons

"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."

"The menu doesn't always load properly."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back. It is a little frustrating when we have to wait for a couple of days. A lot of times, the issue is critical for us. If we're reaching out to their support team and submitting a ticket, it is because we need it handled quickly."

"The project management needs improvement and there's a section of the product called configuration that also needs to be improved."

"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."

"There could be better linkages between ConnectWise Automate and Manage from a ticketing perspective. Automate and Manage each has its own ticketing system. We use the one in Manage, but it'd be nice if they were linked directly to the one in Automate."

"Their support needs to be better."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

More ConnectWise Automate cons

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."

"The solution needs to improve the reporting and tracking capabilities."

"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."

"Tanium’s scalability could be improved."

"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."

"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."

"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."

More Tanium cons

Pricing and Cost Advice

"I believe Automate is available for around $2."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"Pricing and licensing are reasonable."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"The solution offers value for money."

"It is higher than some competitors in the market."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"The solution is expensive but it's a good investment."

"It's an expensive solution. It would be nice if the cost were lower."

"There is an annual license required to use this solution."

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Performing Arts

Healthcare Company

Educational Organization

Financial Services Firm

16%

Government

12%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Tanium?

Tanium’s linear-chain architecture is valuable.

See all answers

What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

See all answers

What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

See all answers

Comparisons

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Compared 29% of the time

Datto Remote Monitoring and Management vs ConnectWise Automate

Compared 17% of the time

NinjaOne vs ConnectWise Automate

Compared 9% of the time

Atera vs ConnectWise Automate

Compared 8% of the time

ConnectWise RMM vs ConnectWise Automate

Compared 6% of the time

More ConnectWise Automate Competitors

CrowdStrike Falcon vs Tanium

Compared 10% of the time

Microsoft Configuration Manager vs Tanium

Compared 8% of the time

Microsoft Defender for Endpoint vs Tanium

Compared 8% of the time

ServiceNow Discovery vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 5% of the time

More Tanium Competitors

Product Reports

Buyer's Guide

ConnectWise Automate

August 2025

Download ConnectWise Automate product report

Buyer's Guide

Tanium

July 2025

Download Tanium product report

Also Known As

LabTech for IT Service Providers, ConnectWise Automate for Corporate IT Departments, ConnectWise Automate for IT Service Providers

No data available

Overview

ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.

ConnectWise

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Tanium

Sample Customers

I-M Technology, Mainstay Technologies, PC Works Plus, Integrity IT, Kerkhoff Technologies Inc., Marathon Consulting, Christenberry Sales Company, EDTS, Secom Technology, Ready to View, ARRC Technology, DaVinci Digital, JNR Networks, Quinn Technology Solutions, PCIT, Liberty Technology, Capital Computers & Networks, Atlanta Technology Force, Doberman Technologies, First Column Enterprises, CisCom Solutions

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life

Buyer's Guide

Remote Monitoring and Management (RMM)

July 2025

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