ConnectWise RMM vs DX Performance Management comparison

ConnectWise and Broadcom are both solutions in the Network Monitoring Software category. ConnectWise is ranked #59 with an average rating of 7.5, while Broadcom is ranked #43 with an average rating of 9.0. ConnectWise holds a 0.5% mindshare in NMS, compared to Broadcom’s 0.6% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 96% of Broadcom users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

4,647 Views
1,487 Comparison Views

100% willing to recommend

DX Performance Management

Read 32 DX Performance Management reviews

3,117 Views
2,400 Comparison Views

96% willing to recommend

ConnectWise RMM

DX Performance Management

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and DX Performance Management based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. DX Performance Management Report (Updated: June 2026).

Buyer's Guide

ConnectWise RMM vs. DX Performance Management

June 2026

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Helped 900,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (22nd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (24th), Unified Endpoint Management (UEM) (20th)

DX Performance Management

Ranking in Network Monitoring Software

43rd

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Infrastructure Capacity Planning (1st), DX NetOps (2nd)

Mindshare comparison

As of June 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.5%, up from 0.1% compared to the previous year. The mindshare of DX Performance Management is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
DX Performance Management	0.6%
ConnectWise RMM	0.5%
Other	98.9%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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reviewer1810893

Senior IT Operations Specialist at a financial services firm with 5,001-10,000 employees

Flexibility and detailed performance stats enable effective network monitoring

Spectrum is very good at monitoring all network faults and configurations. It enables me to take action based on network issues. The Performance Management provides detailed network performance stats, including CPU, memory, and interface bandwidth. Additionally, Spectrum is flexible and allows me to organize and treat devices uniquely without impacting other devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The technical support has been fantastic."

"It enables us to respond to issues quickly and efficiently."

"We've seen a lot of MSPs who have grown by using Continuum."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"The most valuable feature is the patching solution."

"At this point, this product does everything that I want."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"My sales representative, I would not trade him in for the world. He has done a really good job. I am really happy with him."

"Customer service is top-notch."

"We have been able to get a little bit better at seeing more things in real time and more just in time, so we're less reactionary."

"The biggest selling point is putting the power of creating dashboards and reports into end users' hands."

"Downloads and records are the most valuable features."

"It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you."

"The integration to the other products that we use: NFA, we use ADA, we use Spectrum; and CAPM integrates all those into a single pane of glass, for performance."

"With this solution, we reduced about 15 performance management to only five machines."

More DX Performance Management pros

Cons

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"The certificates are not complete. CA needs to provide more support for the product through certificates."

"Since we are out of registered IP space, we are moving to ipv6 and we expect our vendors to move with us, and they have not delivered yet."

"It would be helpful if CA provided online training for its customers."

"I think it would be helpful having a more comprehensive set of certifications so that I could natively deploy devices to my environment and the tool would immediately recognize and immediately be able to provide relevant performance information without a lot of tuning on my part."

"Install is done as root, which is a security no-no, and the database IO requirements were not stated correctly, which lead to a year of instability."

"CA PM Business Hours Filtering: I understand that all monitoring systems have defects. The Business Hours Filtering does not always function properly. Sometimes, when applying business hours to CA PM reports that are 30 or more days in duration, the report generation times out and does not display results. We have other CA PM reports that, when we apply Business Hours Filtering, the report results displayed are the same as without the filter. We are not sure if this is a defect in CA PM or if it is a result of our complex configuration (folder structure) and application of business hours."

"The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA."

"The database should have higher availability in case of an incident."

More DX Performance Management cons

Pricing and Cost Advice

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."

"We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. "

"The tool's pricing is based on the number of network devices."

"We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."

"They should provide more scalable licensing for the product."

"I like the licensing model because it's device-based."

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Top Industries

By visitors reading reviews

Construction Company

15%

Comms Service Provider

Outsourcing Company

Performing Arts

Construction Company

15%

Manufacturing Company

10%

Financial Services Firm

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

What needs improvement with DX Performance Management?

Spectrum's topology view sometimes does not rebuild automatically when a device is shut down and reconnected. It requires manual discovery and rebuilding of the topology, which I hope can be improved.

See all answers

What is your primary use case for DX Performance Management?

I have used Spectrum for monitoring all network faults, configurations, and troubleshooting network issues. It provides network performance stats, such as CPU, memory, and interface bandwidth detai...

See all answers

What advice do you have for others considering DX Performance Management?

I would recommend this solution based on its functionality, flexibility, customizability, and ease of use. Overall, I would rate the solution an eight out of ten. I am just a customer and not a par...

See all answers

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Compared 3% of the time

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Product Reports

Buyer's Guide

ConnectWise RMM

June 2026

Download ConnectWise RMM product report

Buyer's Guide

DX Performance Management

June 2026

Download DX Performance Management product report

Also Known As

Continuum Command, Continuum RMM

CA Performance Management

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

DX Performance Management provides crucial network visibility and performance monitoring, offering device certification, integration with key tools, and efficient network analytics through advanced features.

DX Performance Management is a comprehensive solution for network performance, health, and capacity monitoring. It facilitates baselining, trending, and real-time visibility, aiding in capacity planning and incident alerting. It integrates with services like NetFlow, NFA, and ADA, supporting multiple device types. Its database performance allows for efficient analysis with scalability across different device counts, while customizable dashboards provide a single-pane-of-glass view for network insights.

What are the key features of DX Performance Management?

Device Certification: Ensures network devices meet specific standards and requirements through thorough certification processes.
Integration: Seamlessly connects with NetFlow, NFA, ADA, Spectrum, and CAPC for robust network insights.
Report Generation: Offers automated report generation for enhanced network analysis.
Customizable Dashboards: Provides a tailored view of network performance metrics on a single screen.
Advanced Alerting: Monitors network conditions with sophisticated alerting mechanisms for proactive responses.
Scalability: Adapts to growing network demands with efficient performance across multiple device counts.
Multi-Tenancy: Supports various tenants within the same infrastructure, ensuring resource optimization.
Historical Data Analysis: Delivers past performance data for in-depth trend analysis and decision support.

Which benefits and ROI should users expect from using DX Performance Management?

Efficiency: Enhances network analysis through fast database performance and customizable interfaces.
Decision-Making: Improves decision support via comprehensive visibility and detailed performance metrics.
Scalability: Offers a flexible solution capable of growing with network demands.
Customization: Allows tailoring of reports and dashboards to meet specific analytical needs.
Integration: Provides seamless connectivity with other network management tools and service desks.

Network service providers implement DX Performance Management to deliver in-depth insights, monitoring routers and switches for SNMP data collection, aiding CPU, memory, and interface utilization analysis. It's integrated with network fault management and service desks, providing comprehensive performance analytics.

Broadcom

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG

Buyer's Guide

ConnectWise RMM vs. DX Performance Management

June 2026

Free Report: ConnectWise RMM vs. DX Performance Management

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