ConnectWise RMM vs Entuity comparison

ConnectWise and Park Place Technologies are both solutions in the Network Monitoring Software category. ConnectWise is ranked #59 with an average rating of 7.5, while Park Place Technologies is ranked #65. ConnectWise holds a 0.5% mindshare in NMS, compared to Park Place Technologies’s 0.7% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 100% of Park Place Technologies users who would recommend it.

ConnectWise RMM

Read 6 ConnectWise RMM reviews

3,923 Views
1,177 Comparison Views

100% willing to recommend

Entuity

Read 11 Entuity reviews

2,496 Views
2,346 Comparison Views

100% willing to recommend

ConnectWise RMM

Entuity

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ConnectWise RMM and Entuity based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ConnectWise RMM vs. Entuity Report (Updated: April 2026).

Buyer's Guide

ConnectWise RMM vs. Entuity

April 2026

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Helped 893,221 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise RMM

Ranking in Network Monitoring Software

59th

Average Rating

8.2

Reviews Sentiment

8.2

Number of Reviews

Ranking in other categories

Server Monitoring (23rd), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (16th), Remote Monitoring and Management (RMM) (7th), Patch Management (23rd), Unified Endpoint Management (UEM) (19th)

Entuity

Ranking in Network Monitoring Software

65th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ConnectWise RMM is 0.5%, up from 0.1% compared to the previous year. The mindshare of Entuity is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
ConnectWise RMM	0.5%
Entuity	0.7%
Other	98.8%

Network Monitoring Software

Featured Reviews

David Hetherington

Manager, Technical Team at Expert It Solutions Alberta

Automation tools improve management efficiency, though migration process is time-consuming and support could be more knowledgeable

The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc. We use some of the probe features in ConnectWise RMM that do network discovery and monitoring capabilities. ConnectWise RMM helps our team maintain network visibility and proactively address potential issues since the product works effectively at unknown device discovery, making it better than sending someone to the site for a manual discovery. ConnectWise RMM helps in automating security updates and maintaining endpoint security. We appreciate that their NOC team does evaluations on the security updates, allowing us to free up our time and making it a huge timesaver for us. The ability to do deployments through ConnectWise RMM's scripting features allows us to deploy new software or monitor the status of antivirus or system protection software, presenting another measurable benefit for us regarding ROI.

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Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

A good solution for network monitoring and support management, but there is no centralized database

There is no centralized database. It is an issue if you use a local database and have multiple borders. However, if you have an external database, you can keep the same old data from an old border up to 100 borders. In addition, if we want to create an ABI or use an ABI to connect data, there is no competition when we ask for support. If we want to modify the calculation matrix or equation, we have to raise a professional service. Other competitors like Micro Focus, a network management system, have a new supportability matrix in the market every quarter.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The technical support has been fantastic."

"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."

"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."

"It enables us to respond to issues quickly and efficiently."

"At this point, this product does everything that I want."

"The most valuable feature is the patching solution."

"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."

"We've seen a lot of MSPs who have grown by using Continuum."

"I particularly like the theme and the dashboard that they have brought in this version. In the previous version, there was only a simple screen. There wasn't any dashboard. It was a simple view, but now, they have brought in a dashboard that gives the fields for the ops as well. They can get the data they want to see in a single place."

"The initial setup of Entuity is easy and the full process took approximately 30 minutes."

"The best thing about Entuity is that it's easy to use. It's user-friendly. It's intuitive and easy to customize as per your needs."

"The setup was very simple and took about an hour."

"I would recommend Entuity to other users as it's user-friendly and easier to manage than other solutions."

"This is a product that is easy to deploy and maintain with a positive end-user experience."

"I would encourage others to use Entuity, as it's powerful and user-friendly."

"We are able to receive a visualized monitoring of the network infrastructure which is very helpful."

More Entuity pros

Cons

"They may include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information."

"The solution could improve by offering better overall management and dashboards."

"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."

"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."

"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."

"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."

More ConnectWise RMM cons

"What might be improved for the user may be the depth of insight into the events that do happen and the ease of integration."

"Entuity can improve the fetching of device configuration. The solution uses scripts and I could not understand them or find any recourses on the internet to learn about the language that is used in the script. It could be more user-friendly and the device configuration management could be enhanced."

"A typical user might want to see even more depth to the standard reporting and ease of integration."

"Entuity could improve by having more integration because now network management is not a standalone solution. You have to integrate it with your network, applications, and everything else. We have to collect that information from those solutions or relevant managers. Additionally, the SLA dashboard should be improved."

"Entuity currently has APIs, but they are not straightforward. They are not flexible if an external system wants to communicate with Entuity or create an integration that is not available out of the box. Its APIs can be flexible so that they can be utilized for external integrations that are not available out of the box."

"Entuity could improve by having more integration because now network management is not a standalone solution."

"The configuration of the logging could be improved because if someone deleted any note or inventory, or some change to the inventory, we are not able to identify which user or which administrator modifies these details. For example, there should be read-only locks on maps to prevent their deletion. This way people can only read and cannot delete that particular map."

"It should support IPAM or IP Address Management. When we are managing networks, if IPAM also becomes a part of this, we do not have to look for a separate solution."

More Entuity cons

Pricing and Cost Advice

"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."

"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."

"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."

"It varies and depends on the quantity. It's worth the cost."

"Entuity is not an expensive solution."

"It can be comparatively expensive but that is because it is comprehensive."

"We have 400 licenses and we are only using 150 licenses."

"Entuity's licensing is very highly-priced."

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Top Industries

By visitors reading reviews

Construction Company

13%

Comms Service Provider

10%

Performing Arts

Outsourcing Company

Financial Services Firm

26%

Government

University

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

What is your experience regarding pricing and costs for Continuum Command?

There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...

See all answers

What needs improvement with Continuum Command?

The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.

See all answers

What is your primary use case for Continuum Command?

As an MSP, we utilize ConnectWise RMM for the management of our client environment.

See all answers

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Product Reports

Buyer's Guide

ConnectWise RMM

May 2026

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Buyer's Guide

Entuity

May 2026

Download Entuity product report

Also Known As

Continuum Command, Continuum RMM

No data available

Overview

ConnectWise RMM enhances efficiency for MSPs through patch management and security automation, effectively reducing manual tasks and improving operational capabilities.

ConnectWise RMM empowers Managed Service Providers by offering comprehensive monitoring, management, and automation tools. Its capabilities include effective patch management, remote access via ScreenConnect, and automation tools that support system administration and script scheduling. The platform ensures network discovery and monitoring, maintaining visibility and swiftly addressing potential issues. While users appreciate its seamless integration and sophisticated interface, they also identify limitations such as its predefined nature and connectivity issues when devices are offline. Clients desire enhanced automation and customizable dashboards, as well as integration with IT documentation tools to bolster its utility.

What are the key features of ConnectWise RMM?

Patch Management: Automates updates to reduce manual effort and enhance security.
Remote Access: Utilizes ScreenConnect for efficient remote operations.
Automation Tools: Supports system management and script scheduling for streamlined processes.
Network Discovery: Maintains visibility and resolves issues quickly.
Software Deployment: Simplifies software deployment and status monitoring.

What benefits should users expect in reviews?

Operational Efficiency: Reduces manual tasks with robust automation.
Enhanced Support: Features outsourced NOC and help desk for substantial support.
Improved ROI: Effective software deployment and monitoring increase returns.

ConnectWise RMM has become integral for Managed Service Providers, particularly in IT environments requiring constant monitoring, management, and automation. It supports agent-based monitoring and real-time alerts, aiding in quick issue resolution. The platform facilitates efficient handling of network activities like responding to critical issues, deploying anti-malware, and executing scheduled commands, significantly enhancing client support dynamics in sectors relying on IT infrastructure and services.

ConnectWise

Entuity offers a user-friendly interface with network mapping and integration capabilities. It provides real-time connectivity diagrams and detailed device monitoring. Automated network discovery ensures accurate topology mapping, and its updated dashboard enhances data visibility.

Entuity's focus is on network device monitoring, catering to switches, routers, access points, and firewalls. It tracks health, status, CPU, memory, and performance metrics, allowing users to set thresholds for alerts and incidents. Integration with monitoring systems enables insights and reports on connectivity and network metrics, reducing noise through event management capabilities while managing configurations and performance inventory.

What are the standout features of Entuity?

Ease of Deployment: Quickly set up with minimal effort, making it accessible for users with different technical backgrounds.
Real-Time Network Mapping: Provides live connectivity diagrams to enhance network understanding and troubleshooting.
SurePath Monitoring: Offers detailed insights into network device performance for improved oversight.
Automated Discovery: Delivers precise topology mapping for efficient network management.
Customizable Dashboard: Facilitates comprehensive data visibility tailored to specific needs.
Event Management: Streamlines alert processes to prioritize critical issues effectively.
Google API-Based Topology: Integrates with Google APIs for advanced topology visualization.

What benefits do users receive from Entuity?

Enhanced Integration: Seamlessly integrates with ticketing tools to improve functionality.
User-Friendly Interface: Enables ease of navigation and efficient management, reducing training requirements.
Stability and Updates: Continuous updates provide stable performance and feature enhancements.
Technical Support: Access to comprehensive support that aids in resolving issues promptly.

Entuity is implemented extensively in industries requiring robust network management, including telecommunications and enterprises with distributed networks. It ensures consistent monitoring and operational efficiency across locations, helping organizations maintain optimal network performance and reliability.

Park Place Technologies

Sample Customers

Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia

Tait Communications, Vattenfall, Discovery, University of Minnesota, Pernod Ricard, Electric Car

Buyer's Guide

ConnectWise RMM vs. Entuity

April 2026

Free Report: ConnectWise RMM vs. Entuity

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