ConnectWise SIEM vs LevelBlue Managed Detection and Response comparison

ConnectWise SIEM vs. LevelBlue Managed Detection and Response

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Managed Detection and Response (MDR)

23rd

Average Rating

8.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (44th), Endpoint Detection and Response (EDR) (52nd), Secure Access Service Edge (SASE) (22nd)

LevelBlue Managed Detection...

Ranking in Managed Detection and Response (MDR)

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Vulnerability Management (33rd), SOC as a Service (3rd)

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of ConnectWise SIEM is 1.5%, up from 1.0% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 3.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR) Mindshare Distribution
Product	Mindshare (%)
Alert Logic MDR	3.7%
ConnectWise SIEM	1.5%
Other	94.8%

Managed Detection and Response (MDR)

Featured Reviews

reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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reviewer2865402

Soc Analyst at a media company with 501-1,000 employees

Endpoint monitoring has become faster and has reduced alert response time for our clients

The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution has great functionality and it is easy to use."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The solution was consistently available, and I cannot recall any instances where it was down."

"We receive infrastructure security warnings from it. So, we know what is going on and what needs to be addressed."

"Alert Logic MDR has positively impacted my organization as it has helped in detection of incidents and responding through our security team, who work around the clock."

"It fully integrates with our AWS environment, which is brilliant."

"The installation and configuration were slick."

"My advice would be to go ahead with the product because it really is a very good tool that adds a lot of value."

"It's been a positive experience for us overall."

"It improves our security. Before, we didn't have anything scanning our containers. We had software scanning all the physical servers, but we had nothing to scan our containers. With Alert Logic, we can do that."

More LevelBlue Managed Detection and Response pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"Alert Logic needs to expand its SOCs to serve more markets, such as the Middle East and Asia. There should be infrastructure that covers more time zones. The company should also develop an EDR that is natively integrated into their solution. Currently, a client must buy another EDR solution like CrowdStrike or Sophos. I think Alert Logic is developing this. Built-in email security could also be developed and integrated."

"The setup process was complex."

"As a user involved with the user interface, I believe there is a need to continue improving it based on feedback from our customers."

"The interface, particularly the dashboard we use for looking at alerts, could be improved."

"We'd like to have triggered alerts sent to us so we see errors quicker."

"I would like to see it do initial scans and start capturing data, which it will truly analyze, not just be a reporting system saying, "Here is an email. Here is an email. Here is an email.""

"One pain point we have, for example, is if the search keyword is related inside an XML, we will get an XML; if it is a normal log, however, you will get a null pointer exception or something, and we don't get the complete trace."

"We cannot say we have seen a return on investment ROI-wise, but our first priority is to secure the endpoint."

More LevelBlue Managed Detection and Response cons

Pricing and Cost Advice

"The solution is expensive."

"Price-wise, Cybereason Managed Detection & Response is effective for larger companies, but if you have a small company with less than 1,000 employees, then it gets expensive."

"Almost any product that is on the AWS Marketplace is super easy to subscribe to."

"Our ROI would probably be zero. We don't even use it. It sits in there. We get emails and just delete them. Around the world, we don't even use it."

"Its pricing is very reasonable considering what you get for what you pay. There is quite a good value there. Its licensing is also very logical. They've got the licensing price points at a reasonable level. It is on a monthly license but a yearly contract. There are no additional costs to the standard licensing fees."

"Price of the solution was very reasonable considering the size of our organization at the time, and so it worked out perfectly."

"Alert Logic has better competitive pricing than some of its competitors."

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Construction Company

11%

Computer Software Company

11%

Manufacturing Company

Construction Company

10%

Financial Services Firm

10%

Outsourcing Company

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	18

Questions from the Community

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence is an option, but I haven't explored this feature yet. The advanced threat intel...

What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles ConnectWise SIEM. I'm linking with them, serving as the bridge. I am solely working...

What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visibility for my organization as somewhat real-time, but it's not fully real-time. T...

What is your experience regarding pricing and costs for Alert Logic?

Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.

What needs improvement with Alert Logic?

I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to block those incidents or isolate any affected asset, that would be beneficial.

What is your primary use case for Alert Logic?

My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks were detected, whether DDoS attacks or other kinds of security attacks. Alert Lo...

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Product Reports

Security Information and Event Management (SIEM)

Download ConnectWise SIEM product report

LevelBlue Managed Detection and Response

Download LevelBlue Managed Detection and Response product report

LevelBlue Managed Detection and Response report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Alert Logic Threat Manager, Alert Logic Cloud Defender, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response

Overview

ConnectWise SIEM is a cybersecurity platform designed to enhance threat detection and response capabilities, integrating seamlessly into sophisticated IT infrastructures.

Developed to address complex cybersecurity challenges, ConnectWise SIEM offers robust monitoring and analytics, enabling businesses to detect threats faster and with greater accuracy. It combines security information and event management with advanced intelligence to create a comprehensive security solution that supports real-time analysis and immediate action.

What are the most important features of ConnectWise SIEM?

Advanced Threat Detection: Leverages machine learning to identify potential threats quickly.
Real-Time Alerts: Provides instant notifications to ensure swift response to incidents.
Comprehensive Reporting: Delivers detailed insights to inform decision-making.
Scalability: Adapts to the growing needs of any organization.
Seamless Integration: Connects effortlessly with existing IT tools and platforms.

What benefits or ROI should users look for in reviews?

Reduced Downtime: Minimizes disruptions with proactive threat management.
Cost Efficiency: Lowers overall security expenditure through strategic resource allocation.
Improved Compliance: Assists in meeting industry regulations with comprehensive logs and reports.
Enhanced Security Posture: Strengthens defenses with continuous monitoring and analysis.

ConnectWise SIEM is widely implemented in industries such as finance, healthcare, and retail, where data security is crucial. These sectors benefit from its capability to handle large volumes of data while maintaining regulatory compliance. Its flexibility allows customization to meet specific industry requirements, providing targeted security solutions to protect sensitive information.

ConnectWise

Alert Logic MDR provides robust 24/7 threat detection and response, leveraging AI and behavior analysis to offer organizations comprehensive protection with minimal system impact.

Alert Logic MDR is a managed detection and response service optimized for detecting cyber threats with global visibility. It integrates with ticketing tools and enhances investigative capabilities. Organizations benefit from its efficient alert system and proactive security measures, although it seeks improvements in UI design and analytics automation.

What are the key features of Alert Logic MDR?

Single Dashboard: Integrates all monitoring activities in one interface for ease of use.
24/7 Monitoring: Continuous threat surveillance to ensure network security.
AI and Behavior Analysis: Identifies threats through innovative machine learning techniques.
Intrusion Detection: Effectively recognizes and mitigates unauthorized access attempts.
Proactive Alerts: Notifies teams of potential security issues before they escalate.

What benefits and ROI should users consider?

Reduced Security Incidents: A significant drop in threat occurrences due to proactive measures.
Enhanced Investigative Capabilities: Improved search and troubleshooting features aid in quick resolution of issues.
Fast Alert Response: Ensures timely countermeasures to emerging threats.

Alert Logic MDR is widely used in industries such as e-commerce and government for cloud infrastructure security, log management, and malware protection. It supports threat detection for multiple servers and employs AI and machine learning for security scanning in environments like Kubernetes, serving both public and private sectors.

LevelBlue

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

Telenav, Foster Farms, Crosskey

ConnectWise SIEM vs. LevelBlue Managed Detection and Response