ConnectWise SIEM vs Lookout comparison

ConnectWise and Lookout are both solutions in the Endpoint Detection and Response (EDR) category. ConnectWise is ranked #54 with an average rating of 6.0, while Lookout is ranked #52 with an average rating of 7.0. ConnectWise holds a 0.8% mindshare in EDR, compared to Lookout’s 0.8% mindshare. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 75% of Lookout users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

Lookout and ConnectWise SIEM are competitive products in the security information and event management market. Users are more satisfied with the advanced threat detection capabilities of Lookout, whereas ConnectWise SIEM is recognized for its comprehensive features and scalability.

Features: Lookout is celebrated for its robust mobile security and data privacy features, with user reviews highlighting its effective threat intelligence and integration capabilities. ConnectWise SIEM excels in its extensive monitoring features, customizable dashboards, and robust analysis tools. Users appreciate the broader range of functionalities offered by ConnectWise SIEM.

Room for Improvement: Lookout users suggest improving its reporting functionalities and expanding its integration options. ConnectWise SIEM users point out the need for a more intuitive setup process and enhanced alerting mechanisms. ConnectWise SIEM's detailed feedback on setup indicates more room for enhancement.

Ease of Deployment and Customer Service: Lookout is praised for its seamless deployment process and responsive customer support. ConnectWise SIEM has a more complex deployment that requires thorough training; however, it is well-supported by its customer service team. Users find Lookout easier to deploy but appreciate the thorough support from ConnectWise SIEM.

Pricing and ROI: Lookout offers competitive pricing with a strong return on investment, as noted by user reviews. ConnectWise SIEM, despite its higher cost, provides extensive features that justify the investment for larger enterprises. Users acknowledge that Lookout's pricing is more accessible, while ConnectWise SIEM delivers greater value through its broader capabilities.

To learn more, read our detailed ConnectWise SIEM vs. Lookout Report (Updated: June 2026).

Buyer's Guide

ConnectWise SIEM vs. Lookout

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of June 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of ConnectWise SIEM is 0.8%, up from 0.2% compared to the previous year. The mindshare of Lookout is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.5%
Lookout	0.8%
ConnectWise SIEM	0.8%
Other	94.9%

Endpoint Detection and Response (EDR)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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David Baynton

IT Manager at NHS Trust

Enhanced mobile security with visibility into app and website usage, but installation challenges remain

We use Lookout for mobile devices, such as phones It has reduced our risk around mobile devices. I like the security features and being able to see what apps and websites people are using. There is nothing we have come across that we've desired. We have been using Lookout for one year. The…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is easy to use."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

"If the user leaves our premises or network, Palo Alto Traps will still be on that endpoint and will still apply our policies."

"It is an easy-to-use tool."

"The tool is designed to scale for large enterprises and handle large volumes of data."

"What I like about Cortex XDR by Palo Alto Networks is that it is a comprehensive solution that contains everything the organization may need when using endpoints."

"Cortex XDR's most valuable feature is its intelligence-based dashboards."

"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."

More Cortex XDR by Palo Alto Networks pros

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."

"We have not had any issues with bugs or breakdowns."

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."

Cons

"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."

"The MAC agent is not as robust feature-wise as the PC version."

"There are some limitations on the Traps agents."

"I have run into some detection issues with Cortex XDR. It needs to be better at detection of internal attacks."

"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."

"The downside to the solution is that there are a large number of false positives."

"As an improvement, I would like to see enhanced connection speeds."

"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."

More Cortex XDR by Palo Alto Networks cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."

"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."

"The initial setup requires a little bit of experience with configuration."

Pricing and Cost Advice

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."

"The pricing is a little high. It is per user per year."

"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."

"Its pricing is kind of in line with its competitors and everybody else out there."

"The return on investment is from the user side because we have seen the performance of it increase the delivery time of the product if we are using too many web-based and on-premise applications. In indirect ways, we saw the return of investment in terms of performance and user satisfaction increase."

"Our customers have expressed that the price is high."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution is expensive."

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."

"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

15%

Construction Company

12%

Comms Service Provider

10%

Financial Services Firm

Manufacturing Company

11%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	20
Large Enterprise	52

No data available

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	5

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

See all answers

What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

See all answers

What is your experience regarding pricing and costs for Lookout?

The pricing is a little expensive. We are currently looking at comparisons with other solutions, including Umbrella.

See all answers

What needs improvement with Lookout?

There is nothing we have come across that we've desired.

See all answers

What is your primary use case for Lookout?

We use Lookout for mobile devices, such as phones.

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 10% of the time

SentinelOne Singularity Endpoint vs Cortex XDR by Palo Alto Networks

Compared 5% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

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Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 6% of the time

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 6% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 5% of the time

SentinelOne Wayfinder Threat Detection and Response vs ConnectWise SIEM

Compared 4% of the time

Wazuh vs ConnectWise SIEM

Compared 3% of the time

More ConnectWise SIEM Competitors

Zimperium vs Lookout

Compared 10% of the time

CrowdStrike Falcon vs Lookout

Compared 5% of the time

Microsoft Defender for Endpoint vs Lookout

Compared 5% of the time

Workspace ONE UEM vs Lookout

Compared 3% of the time

Check Point Harmony Mobile vs Lookout

Compared 3% of the time

More Lookout Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

June 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Security Information and Event Management (SIEM)

May 2026

Download ConnectWise SIEM product report

Buyer's Guide

Mobile Threat Defense

May 2026

Download Lookout product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

CipherCloud

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

ConnectWise SIEM is a cybersecurity platform designed to enhance threat detection and response capabilities, integrating seamlessly into sophisticated IT infrastructures.

Developed to address complex cybersecurity challenges, ConnectWise SIEM offers robust monitoring and analytics, enabling businesses to detect threats faster and with greater accuracy. It combines security information and event management with advanced intelligence to create a comprehensive security solution that supports real-time analysis and immediate action.

What are the most important features of ConnectWise SIEM?

Advanced Threat Detection: Leverages machine learning to identify potential threats quickly.
Real-Time Alerts: Provides instant notifications to ensure swift response to incidents.
Comprehensive Reporting: Delivers detailed insights to inform decision-making.
Scalability: Adapts to the growing needs of any organization.
Seamless Integration: Connects effortlessly with existing IT tools and platforms.

What benefits or ROI should users look for in reviews?

Reduced Downtime: Minimizes disruptions with proactive threat management.
Cost Efficiency: Lowers overall security expenditure through strategic resource allocation.
Improved Compliance: Assists in meeting industry regulations with comprehensive logs and reports.
Enhanced Security Posture: Strengthens defenses with continuous monitoring and analysis.

ConnectWise SIEM is widely implemented in industries such as finance, healthcare, and retail, where data security is crucial. These sectors benefit from its capability to handle large volumes of data while maintaining regulatory compliance. Its flexibility allows customization to meet specific industry requirements, providing targeted security solutions to protect sensitive information.

ConnectWise

Lookout offers a mobile EDR solution that uniquely addresses the challenges of iOS and Android security, providing comprehensive threat defense and visibility.

By utilizing AI-driven security and behavioral analysis, Lookout identifies and mitigates mobile threats before they escalate. Lookout's mobile threat defense system is tailored for modern risks, protecting employee devices from social engineering attacks such as phishing and smishing. It bridges the gap between mobile and traditional endpoint security, ensuring secure mobile productivity through the world's largest mobile security data set.

What are the key features of Lookout?

AI-Driven Threat Detection: Uses AI to identify and neutralize threats proactively.
Comprehensive Mobile Security: Protects against mobile malware, and network threats.
Behavioral Analysis: Evaluates device activities to detect anomalies and potential threats.
Advanced Social Engineering Defense: Guards against phishing, smishing, and other social engineering tactics.
Risk Alignment: Integrates mobile risk assessment with traditional endpoint security.

What benefits should users expect?

Enhanced Security: Ensures robust protection against emerging mobile threats.
Improved Visibility: Provides real-time insights for effective risk management.
Increased Productivity: Enables secure access to mobile apps and data.
AI-Powered Protection: Delivers smarter and faster threat detection.
Cost Efficiency: Reduces the need for multiple security solutions.

Lookout is widely implemented across industries like finance, healthcare, and government due to its ability to secure sensitive data on mobile platforms. Financial institutions value its proactive threat detection, healthcare providers rely on its compliance capabilities, and government agencies trust its robust defense against sophisticated attacks. Lookout helps organizations maintain security while enabling mobile productivity.

Lookout

Sample Customers

CBI Health Group, University Honda, VakifBank

Techvera, Syrex, Clark Integrated Technologies

Information Not Available

Buyer's Guide

ConnectWise SIEM vs. Lookout

June 2026

Free Report: ConnectWise SIEM vs. Lookout

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