ConnectWise SIEM vs USM Anywhere comparison

ConnectWise and LevelBlue are both solutions in the Security Information and Event Management (SIEM) category. ConnectWise is ranked #51 with an average rating of 6.0, while LevelBlue is ranked #30 with an average rating of 8.0. Additionally, 66% of ConnectWise users are willing to recommend the solution, compared to 92% of LevelBlue users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

USM Anywhere and ConnectWise SIEM are competing SIEM solutions. ConnectWise SIEM appears to have the upper hand due to its advanced feature set and perceived value.

Features: USM Anywhere is praised for threat detection, automated response, and integrations. ConnectWise SIEM stands out for extensive reporting, flexibility, and threat intelligence.

Room for Improvement: USM Anywhere users suggest enhancements in log management, report customization, and could benefit from more integrations. ConnectWise SIEM users desire improvements in dashboard customization, better integration with third-party tools, and streamlined setup processes.

Ease of Deployment and Customer Service: USM Anywhere is noted for a straightforward deployment process and responsive customer support. ConnectWise SIEM, being more complex to set up, benefits from exceptional customer service and detailed assistance.

Pricing and ROI: USM Anywhere is appreciated for its competitive pricing and solid ROI. ConnectWise SIEM, though potentially higher in cost, is viewed as delivering significant value and ROI with its advanced features.

To learn more, read our detailed ConnectWise SIEM vs. USM Anywhere Report (Updated: March 2026).

Buyer's Guide

ConnectWise SIEM vs. USM Anywhere

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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reviewer2711757

Cyber Security Software Engineer at a tech services company with 11-50 employees

Automated alerting and reporting excel while cost and feature limitations remain

I find automation to be one of the best and most valuable features of the product. Machine learning is incorporated into the solution, though AI is a broader term that I wouldn't apply here. I haven't personally explored AI yet, but I will investigate it. Machine learning functions more as automation in my experience, as there's no training involved yet. I want to conduct R&D on another project with Wazuh to determine how to capture usage, for example, tracking user logins and time spent. This is where I need to implement machine learning. Additionally, the extraction of GeoIP adds complexity. The solution is effectively reducing incident response times in operations.

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Kris Nawani

Co-Founder/Director at Bangkok MSP Company Limited

Offers complete coverage without the need to install additional software

USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable for us is the correlation feature."

"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."

"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."

"The solution allows control over the user and his machine through Cortex XDR security policies."

"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."

"The most valuable feature of Cortex XDR by Palo Alto Networks is the low consumption of system resources. The solution uses a lot of AI and machine learning."

"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."

"The live terminal is probably the best thing ever. It gives you the access to get straight onto any machine."

More Cortex XDR by Palo Alto Networks pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"The integration capabilities of ConnectWise SIEM are off the shelf, making it easy to buy and use; you just unpack it and use it."

"We have found the solution has great functionality and it is easy to use."

"The best feature of this product is the ease of use. It is extremely easy to set up and get going. This is a very useful tool for a small organization."

"Our main focus was intrusion detection, alerts, and correlation. It's easy to use AlienVault and integrate it with other alert tools because it includes lots of connectors. Either the tool is already there, or AlienVault will write an API for us if they don't have a connector for the solution that is providing the logs."

"Customer support is excellent."

"Pricing was a very important consideration and lower than the other SIEM solutions evaluated."

"Any unusual behaviour, we can monitor. We have alerts set up to be sent when we receive signs of any unusual behaviour."

"In terms of monitoring, my best feature would be the monitoring of components across the network. It monitors the respective nodes and any new node that comes onto the network and provides reports. The reporting dashboards are really helpful for management in terms of making decisions around patch management."

"I can easily check (in one place) all the logs and data in relation to attacks. It also gives me an overview if a server is not configured properly."

"It allows you to define what alerts you want to see, or not to see, as well as if you want them grouped, or ungrouped."

More USM Anywhere pros

Cons

"Cortex XDR by Palo Alto Networks could improve by adding a sandbox feature to better compete with their competitors which have it."

"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."

"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."

"Currently, we are monitoring all USB drives and ports but we would like to improve our device control capabilities."

"Cortex XDR could improve its sales support team, including better commission structures and referral programs."

"The dashboard is the area that needs to improve so that we can have the ability to drill down without having to go elsewhere to verify results."

"It takes time to scan the servers and devices."

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."

More Cortex XDR by Palo Alto Networks cons

"ConnectWise SIEM is primarily focused on notifications and is limited in that aspect, while Wazuh can automate the elimination process."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The system slows down considerably when a large number of events are fed in."

"There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks."

"More complimentary training needs to be done for use with this tool. If you get into a bind, then it will cost you."

"I would like to see it be able to run on any hardware via just an installer."

"The one thing I continue to dislike about the USM is the limitation on reports."

"It should be able to communicate with other security solutions to stop threats."

"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."

"Plugins: most plugins are not up to date with the newer versions of products."

More USM Anywhere cons

Pricing and Cost Advice

"I don't have any issues with the pricing. We are satisfied with the price."

"This is an expensive solution."

"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."

"The solution is expensive. It's pricing is on a yearly-basis."

"I don't recall what the cost was, but it wasn't really that expensive."

"Cortex XDR’s pricing is very reasonable."

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."

"I did PoCs on products called Cylance and CrowdStrike. Although, I consider these products and they were also good, when it come to cost and budgetary factors, Traps has been proven to be better than the other two products. It is quite cost-effective and delivers all the entire solution which we require."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"The solution is expensive."

"Use the AlienVault team. They are helpful and the documentation that they provide is second to none."

"It is a product that is priced in a medium range, making it neither a cheap nor a costly product."

"The licensing fees are dependent on usage."

"The price of this solution is reasonable, which is one of the reasons why we selected it over other solutions."

"AT&T AlienVault USM is an expensive solution and we pay for the license and the support separately. We paid for the license and support for three years."

"I don't know exactly, but I know it is based on the number of logs and the retention duration, such as 30 days or something like that. So, the smallest package is about 500 a month for 30 days of logs. There is a virtual machine. You need resources for it. It is a log collecting VM. They provide the software, and you just have to load a virtual machine. So, you're going to incur some CPU RAM and storage for wherever this log collecting appliance is running, which typically is in our cloud and on our platform for the customer."

"AlienVault is flexible on their pricing for unlimited licenses."

"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."

More USM Anywhere pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Financial Services Firm

Comms Service Provider

Computer Software Company

22%

Comms Service Provider

University

Financial Services Firm

Computer Software Company

12%

Comms Service Provider

10%

Performing Arts

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

No data available

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	29
Large Enterprise	25

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

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What needs improvement with ConnectWise Fortify?

I haven't utilized the advanced threat intelligence capabilities with ConnectWise SIEM. Advanced threat intelligence ...

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What is your primary use case for ConnectWise Fortify?

I do not have experience with ConnectWise SIEM for RMM, as I mostly work on Wazuh, and I have a team that handles Con...

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What advice do you have for others considering ConnectWise Fortify?

The review can be made anonymous if just my name and not the company name is used. I would assess the real-time visib...

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What is your experience regarding pricing and costs for AT&T AlienVault USM?

The pricing is amazing and really cheap.

See all answers

What needs improvement with AT&T AlienVault USM?

There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also...

See all answers

What is your primary use case for AT&T AlienVault USM?

USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

Check Point Harmony SASE (formerly Perimeter 81) vs ConnectWise SIEM

Compared 5% of the time

Zscaler Zero Trust Exchange Platform vs ConnectWise SIEM

Compared 4% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 3% of the time

CompassOne by Blackpoint Cyber vs ConnectWise SIEM

Compared 3% of the time

Versa Unified Secure Access Service Edge (SASE) Platform vs ConnectWise SIEM

Compared 3% of the time

More ConnectWise SIEM Competitors

LogRhythm SIEM vs USM Anywhere

Compared 6% of the time

AlienVault OSSIM vs USM Anywhere

Compared 5% of the time

Splunk Enterprise Security vs USM Anywhere

Compared 4% of the time

OpenText Enterprise Security Manager vs USM Anywhere

Compared 4% of the time

IBM Security QRadar vs USM Anywhere

Compared 4% of the time

More USM Anywhere Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Security Information and Event Management (SIEM)

March 2026

Download ConnectWise SIEM product report

Buyer's Guide

USM Anywhere

February 2026

Download USM Anywhere product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.

Discover

Network asset discovery
Software & services discovery
AWS asset discovery
Azure asset discovery
Google Cloud Platform asset discovery

Analyze

SIEM event correlation, auto-prioritized alarms
User activity monitoring
Up to 90-days of online, searchable events

Detect

Cloud intrusion detection (AWS, Azure, GCP)
Network intrusion detection (NIDS)
Host intrusion detection (HIDS)
Endpoint Detection and Response (EDR)

Respond

Forensics querying
Automate & orchestrate response
Notifications and ticketing

Assess

Vulnerability scanning
Cloud infrastructure assessment
User & asset configuration
Dark web monitoring

Report

Pre-built compliance reporting templates
Pre-built event reporting templates
Customizable views and dashboards
Log storage

LevelBlue

Sample Customers

CBI Health Group, University Honda, VakifBank

Techvera, Syrex, Clark Integrated Technologies

Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom

Buyer's Guide

ConnectWise SIEM vs. USM Anywhere

March 2026

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