No more typing reviews! Try our Samantha, our new voice AI agent.

Cornerstone Learn vs ProProfs Knowledge Base comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone Learn
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Learning Management Systems (LMS) (5th), Virtual Training (6th)
ProProfs Knowledge Base
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (18th)
 

Mindshare comparison

Cornerstone Learn and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Cornerstone Learn is designed for Learning Management Systems (LMS) and holds a mindshare of 3.0%, down 8.0% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.9% mindshare, up 1.4% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Cornerstone Learn3.0%
Moodle3.4%
Canvas LMS2.3%
Other91.3%
Learning Management Systems (LMS)
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
ProProfs Knowledge Base1.9%
Zendesk10.4%
Atlassian Confluence9.7%
Other78.0%
Knowledge Management Software
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Global L&D Lead at Tieto Sweden AB
Streamlined compliance training and efficient session creation empower diverse industries
Creating a session requires just one click, which makes data ready efficiently. Reporting-wise, Cornerstone is the best. It allows internal content management, playlist creation, using external links for learning, and supports various AI training. All the compliance training, code of conduct, and audits are handled through Cornerstone, making it beneficial.
it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like the most about Cornerstone is that it is agile, it has good built-in processes, and the implementation is rapid, making it a cost-effective solution."
"Its user-friendly interface is most valuable. You can configure your welcome page and design it the way you want on your own."
"The most valuable features of Cornerstone Learning are how they organized the management of the different content types is good. They are done in different ways which is a benefit. Additionally, the reporting 2.0 and playlist functionality are very good."
"The solution is very stable."
"It is the best one in the market for learning."
"Their integration features with other platforms are valuable. It is also relatively easy to use. Their library of training modules is fairly robust as well."
"From an API perspective, this is a very robust platform that offers integration with many other platforms including Linkedin and Salesforce."
"Cornerstone Learning has helped our company by enabling us to use reporting and learning."
"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."
 

Cons

"The automated ticketing system for technical support often has a response time that is quite long, which is something that should be improved."
"This solution needs to be less simplified."
"I would like more robust reporting or more flexibility and scalability around the reporting side."
"The support for this solution could be improved."
"Even though the system has a number of features, design wise the user interface is a little bit complicated. It is hard for the user to navigate properly. Because the system has so many features, it has a lot of tabs and links. Sometimes, people get confused as to where to go and search."
"The support from Cornerstone Learning can be better but they were okay. The quality of the first-level support could do better."
"Its integration with Microsoft Teams for virtual sessions could be better"
"There are some configuration elements that require Cornerstone engineering resources. It would be nice if we could self-serve. I would like the ability to manage the user interface or the navigation and layout of the pages that are displayed to end-users."
"It would be a good idea if an app version of this tool is available."
 

Pricing and Cost Advice

"I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user."
"The pricing of Cornerstone Learning is reasonable, but my knowledge of the cost is limited. I've had some discussions about licenses. I suppose we've had to push them a little bit to be more flexible about the licensing. For example, someone said they could only give us licenses in a batch of 500, but we found out that it wasn't true. We were able to negotiate a different amount."
"The solution's pricing depends on the specific requirements."
"The price of Cornerstone Learning depends on many factors, such as size and negotiations."
"Quality always comes at a cost. I would not rate it as expensive. It provides value for money."
"This solution offers competitive pricing."
"I would rate the price at four on a scale from one to five because it's a very expensive product."
"The solution cost approximately $47,000 annually."
Information not available
report
Use our free recommendation engine to learn which Learning Management Systems (LMS) solutions are best for your needs.
900,644 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
23%
Manufacturing Company
10%
Financial Services Firm
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
No data available
 

Questions from the Community

Is Cornerstone Learning reliable for content organization?
I think the organizational management of Cornerstone Learning is great. My organization uses this learning software and the way different content types are managed is very useful for our training ...
Does Cornerstone Learning provide you with good reports?
Cornerstone Learning provides great reports for your training programs and the performance of your employees on them. What's more, you get skills graphs which my company finds the most valuable for...
Why would you recommend Cornerstone as a platform for virtual training?
Hello, I think that Cornerstone is more than suitable for virtual training. For one, it gives you a really big array of tools and customizations to be able to deliver your employees high-quality t...
Ask a question
Earn 20 points
 

Also Known As

Cornerstone Learning Suite, Saba Cloud
No data available
 

Overview

 

Sample Customers

Advantage Sales and Marketing
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: June 2026.
900,644 professionals have used our research since 2012.