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Cornerstone Learn vs ProProfs Knowledge Base comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cornerstone Learn
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
29
Ranking in other categories
Learning Management Systems (LMS) (5th), Virtual Training (6th)
ProProfs Knowledge Base
Average Rating
9.0
Reviews Sentiment
8.7
Number of Reviews
1
Ranking in other categories
Knowledge Management Software (18th)
 

Mindshare comparison

Cornerstone Learn and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Cornerstone Learn is designed for Learning Management Systems (LMS) and holds a mindshare of 3.0%, down 8.0% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.9% mindshare, up 1.4% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Cornerstone Learn3.0%
Moodle3.4%
Canvas LMS2.3%
Other91.3%
Learning Management Systems (LMS)
Knowledge Management Software Mindshare Distribution
ProductMindshare (%)
ProProfs Knowledge Base1.9%
Zendesk10.4%
Atlassian Confluence9.7%
Other78.0%
Knowledge Management Software
 

Featured Reviews

Vibha  Mishra - PeerSpot reviewer
Global L&D Lead at Tieto Sweden AB
Streamlined compliance training and efficient session creation empower diverse industries
Creating a session requires just one click, which makes data ready efficiently. Reporting-wise, Cornerstone is the best. It allows internal content management, playlist creation, using external links for learning, and supports various AI training. All the compliance training, code of conduct, and audits are handled through Cornerstone, making it beneficial.
it_user569589 - PeerSpot reviewer
Senior Researcher at ProProfs at a tech vendor with 201-500 employees
It provides advanced authoring, enterprise security, and workflow approval.
Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has provided the ability to build cross-functional teams."
"As far as I'm concerned, Cornerstone is the absolute top learning management system on the market."
"Its user-friendly interface is most valuable. You can configure your welcome page and design it the way you want on your own."
"It is a complete suite of solutions and features. Compared to other solutions which are more niche solutions, which may be as good as Cornerstone or even better in certain parts of it, like discerning user experience. You will not find another solution that has the same completeness of features in all different areas of learning."
"It is a one-stop shop solution, where you can actually log in using your Windows username and password, and the single sign-on can be configured with this LMS."
"From a functional perspective, it is perfect because it has a strong structure and design."
"Combining everything together, our on-time completions have gone from the mid-sixty percentile to over 99% on-time completion."
"What I like the most about Cornerstone is that it is agile, it has good built-in processes, and the implementation is rapid, making it a cost-effective solution."
"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."
 

Cons

"Its integration with Microsoft Teams for virtual sessions could be better"
"Cornerstone needs to be more adaptable by generating content by just giving keywords, similar to other LMS in the market."
"Its dashboard and analytics must be improved. Currently, we get the data, but we don't get anything from the insightfulness perspective. Analytics is where it requires a lot of work. We definitely expect some good dashboard features, which are currently lacking in this solution. From a technical perspective, they need to open access to all HTML tags. It currently doesn't support many HTML tags, which makes it challenging to create HTML pages."
"We were on premium support, but we struggled on a fairly regular basis with the support model in terms of the turnaround times, especially during peak times surrounding end-of-year reviews and things like that."
"Cornerstone Learning could improve the curriculum function by giving it more flexibility. I'm managing the solution and I adding content to the system, and overall, the backend of the system looks a bit dated. Cornerstone Learning has focused a lot on the user experience and less on the backend operational administrative experience. This could be improved overall."
"Even though the system has a number of features, design wise the user interface is a little bit complicated. It is hard for the user to navigate properly. Because the system has so many features, it has a lot of tabs and links. Sometimes, people get confused as to where to go and search."
"I would like more robust reporting or more flexibility and scalability around the reporting side."
"Notification management, while it has improved a bit in the past years, is still a bit cumbersome and error prone."
"It would be a good idea if an app version of this tool is available."
 

Pricing and Cost Advice

"I was not involved in the financial negotiation for our contract with this company, but in the past, I have seen the fees run between $10 USD and $11 USD per user."
"The solution cost approximately $47,000 annually."
"I would rate the price at four on a scale from one to five because it's a very expensive product."
"The price of Cornerstone Learning depends on many factors, such as size and negotiations."
"I'm not aware of the costs. It must have been something for which we paid. Every single employee in the company had some kind of access to Cornerstone because that's how they got to their training."
"The solution's pricing depends on the specific requirements."
"This solution offers competitive pricing."
"It is a premium product, and it is on par with its competitors. It isn't out of scale with what the market is demanding. We're always looking at ways of trimming costs, but we haven't had a lot of flexibility with pricing and/or options with Cornerstone. So, its price is decent. There are ad hoc engineering costs when we are required to use a Cornerstone resource. Additionally, when we choose to integrate with third-party platforms, there is a setup and maintenance fee for these data integrations. They need to be built into our ongoing budget as we expand our offerings."
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Top Industries

By visitors reading reviews
Comms Service Provider
23%
Manufacturing Company
10%
Financial Services Firm
9%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
No data available
 

Questions from the Community

Is Cornerstone Learning reliable for content organization?
I think the organizational management of Cornerstone Learning is great. My organization uses this learning software and the way different content types are managed is very useful for our training ...
Does Cornerstone Learning provide you with good reports?
Cornerstone Learning provides great reports for your training programs and the performance of your employees on them. What's more, you get skills graphs which my company finds the most valuable for...
Why would you recommend Cornerstone as a platform for virtual training?
Hello, I think that Cornerstone is more than suitable for virtual training. For one, it gives you a really big array of tools and customizations to be able to deliver your employees high-quality t...
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Also Known As

Cornerstone Learning Suite, Saba Cloud
No data available
 

Overview

 

Sample Customers

Advantage Sales and Marketing
Touro College, Nebraska Department of Human and Health Services
Find out what your peers are saying about Moodle, CYPHER LEARNING, SAP and others in Learning Management Systems (LMS). Updated: June 2026.
900,644 professionals have used our research since 2012.