Moodle vs ProProfs Knowledge Base comparison

The compared Moodle and ProProfs solutions aren't in the same category. Moodle is ranked #2 in LMS , with an average rating of 8.5, and holds a 3.2% mindshare in the category. ProProfs is ranked #17 in KMS , and holds a 1.9% mindshare. Additionally, 93% of Moodle users are willing to recommend the solution, compared to 100% of ProProfs users who would recommend it.

Moodle

Read 30 Moodle reviews

3,727 Views
3,578 Comparison Views

93% willing to recommend

ProProfs Knowledge Base

Read 1 ProProfs Knowledge Base review

475 Views
323 Comparison Views

100% willing to recommend

Moodle

ProProfs Knowledge Base

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Moodle and ProProfs Knowledge Base based on real PeerSpot user reviews.

Find out what your peers are saying about CYPHER LEARNING, Moodle, SAP and others in Learning Management Systems (LMS).

To learn more, read our detailed Learning Management Systems (LMS) Report (Updated: July 2026).

Buyer's Guide

Learning Management Systems (LMS)

July 2026

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Helped 908,800 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Moodle

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Learning Management Systems (LMS) (2nd)

ProProfs Knowledge Base

Average Rating

9.0

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

Knowledge Management Software (17th)

Mindshare comparison

Moodle and ProProfs Knowledge Base aren’t in the same category and serve different purposes. Moodle is designed for Learning Management Systems (LMS) and holds a mindshare of 3.2%, down 9.4% compared to last year.
ProProfs Knowledge Base, on the other hand, focuses on Knowledge Management Software, holds 1.9% mindshare, up 1.5% since last year.

Learning Management Systems (LMS) Mindshare Distribution
Product	Mindshare (%)
Moodle	3.2%
Cornerstone Learn	2.6%
Canvas LMS	2.2%
Other	92.0%

Learning Management Systems (LMS)

Knowledge Management Software Mindshare Distribution
Product	Mindshare (%)
ProProfs Knowledge Base	1.9%
Zendesk	10.4%
Atlassian Confluence	9.6%
Other	78.1%

Knowledge Management Software

Featured Reviews

Chris Sackiw

Meteorologist - Training and Development. Météorologue - Formation Et Perfectionnement at Environment Canada

A highly flexible and customizable learning management system with a wide range of features, providing educators with the tools to create engaging and interactive online courses

Moodle has proven to be highly effective for training and professional development within our organization. It has replaced the traditional practice of sending individuals on courses across the country, offering coast-to-coast accessibility. We've also begun utilizing badges for internal certification, streamlining the process of recognizing achievement. As its usage has expanded, we started with native Moodle on our section and have since extended it to other groups. The integration of third-party plugins or tools has influenced our utilization of Moodle. While we haven't implemented as many filters as we potentially could have, one individual has managed administration duties and the integration of these tools. This individual has also been involved in other areas, dedicating significant time to programming within Moodle for a specific program for one group. This process has spanned several years, demonstrating the commitment required to bring these enhancements to fruition.

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it_user569589

Senior Researcher at ProProfs at a tech vendor with 201-500 employees

It provides advanced authoring, enterprise security, and workflow approval.

Before implementing ProProfs knowledgebase, my support team were constantly under pressure to meet client expectations. They would have to review and resolve some of the common problems time and again, which hampered their productivity immensely. After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of Moodle are the ability to create assignments, divide them into teams, and the course delivery. In Cornerstone, I need to reach out to the team, and it is not as simple, a little more involved. Additionally, the solutions is easy to manage."

"One of my biggest pet peeves is that many LMSs do not offer a course or site-level backup that is an industry-standard file. So, if you decide you don't like Moodle or some other LMS, you should be able to back up all your data and take it and go somewhere else. Moodle does offer that. There are several others that do that as well, but there are some LMSs that don't, which isn't a very good business practice because they hold their clients hostage. That's one of the things I really like about Moodle."

"The customization features of Moodle significantly enhance the learning experience for our users."

"The solution is completely stable; it's a rock-solid solution, with no issues with bugs or glitches and it doesn't crash or freeze."

"The solution is stable."

"The valuable features of Moodle include its open-source nature, which makes it free to use, and the supportive community that assists with any issues."

"Moodle allows a lot of flexibility - you can load and create the environment exactly as you like."

"It is relatively easy to use to build processes for establishing and conducting work within the templates that are used. It is not that hard to follow along or use, and it is pretty simple to pick it up and run with it."

More Moodle pros

"After using the ProProfs knowledge management tool, customer tickets have gone down drastically (by almost 35%) and my support team have become more productive and less stressed."

Cons

"Where Moodle could definitely improve is the user interface. You have a lot of themes and you can customize themes, but if you are going to use Moodle off the shelf, even with a hosting company, a lot of training is involved. Training is available, but if your faculty or your development team isn't highly technical, it's going to be a challenge, whereas there are other interfaces that are much easier, but they don't do as much. So, there is a give and take there. If Moodle could find a way to make the user interface for the instructional designers and the learners more intuitive, it probably would be a huge improvement. The manager area and the admin area are fine, but when it comes to the people who are using the system but might not be highly technical, it needs improvement."

"The ability to input modified, individual, independent grades in a grade center component is not just hard. It almost always requires you to get tech involved. When you're dealing with a learning system where you have people in an open enrollment with all different levels of learning modes or methodologies, and as well as a worldwide student body, you end up with situations where you have to absolutely exempt somebody from a grade or an assignment and enter a new, different kind of assignment because of their skillset or lack thereof. You can't do that in Moodle. It is virtually impossible to do that in Moodle without having a tech do it for you, and when you have to have that level of tech support, it becomes problematic. They need to fix the grade book center. It is the part where you do evaluations. They need to fix it so that the individual professors can make changes directly without having to get a hold of tech support to do it for them."

"The UI and interface of Moodle could be greatly improved. There has been some improvement in recent releases by Moodle but there is still a lot to be improved upon. It is challenging to get buy-in from different stakeholders when they see what it looks like."

"The UI and interface of Moodle could be greatly improved."

"It would be a benefit if there was an easy single sign-on with social media services for Moodle. There are some plugins that I tried, but they didn't work seamlessly. it is a work in progress. Having the single sign-on with social media services would be appreciated because in my school we are using Google suite and the main reason why we use Google Classroom is that it is integrated seamlessly with the suite."

"Setting up groups and allocating privacy settings to different groups is quite complicated."

"Moodle's weakest point is the user interface (although this is being addressed in upcoming releases)."

"The customization of the interface could be improved."

More Moodle cons

"It would be a good idea if an app version of this tool is available."

Pricing and Cost Advice

"Moodle is a free online learning platform, but it also offers a paid version of it."

"It is a one-time registration with the Moodle site. There isn't a yearly or monthly fee."

"This particular organization is a relatively small academic institution. It is a single campus, not very big, with 4,500 to 5,000 total students. It is not a big faculty. There are no hard sciences other than undergraduate-level hard sciences. So, Moodle is functional, and it is relatively simple because it is open-source software. It has sub advantages, and it is inexpensive. Small schools with small enrollment numbers just can't afford the more expensive ones."

"Moodle have a very robust licensing system that is user friendly. It's not very expensive."

"Moodle is a free solution."

"It is a free-of-cost solution."

"It is open source, and it has a lot of free documentation. It can be by far the least expensive option, but it depends on how one decides to use it. It can be free if you download it and host it on-prem, and you don't count your time as being worth anything. So, it can be almost free, or it can be very expensive just depending on if you get a package with a provider and if it is a huge solution."

"This solution offers a free-to-use version which can be deployed only on-premises and is what we are using. Moodle also offer support based and cloud based subscriptions. Organizations can select the appropriate package based on their needs. Moodle offer reasonable pricing for the use of their solution."

More Moodle pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Comms Service Provider

16%

University

13%

Manufacturing Company

10%

Educational Organization

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	7
Large Enterprise	11

No data available

Questions from the Community

What needs improvement with Moodle?

Moodle could be better, though it has not frustrated me.

See all answers

What is your primary use case for Moodle?

My main use case for Moodle is that my college classes are hosted on the platform, which is the learning management system of our college. Videos, notes, and presentations are provided on the platf...

See all answers

What advice do you have for others considering Moodle?

I'd rate the solution nine out of ten.

See all answers

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Comparisons

Google Classroom vs Moodle

Compared 7% of the time

Canvas LMS vs Moodle

Compared 5% of the time

Cornerstone Learn vs Moodle

Compared 5% of the time

iSpring LMS vs Moodle

Compared 5% of the time

Docebo Learning Platform vs Moodle

Compared 4% of the time

More Moodle Competitors

Cornerstone Learn vs ProProfs Knowledge Base

Compared 23% of the time

Emplifi Platform vs ProProfs Knowledge Base

Compared 22% of the time

Document360 vs ProProfs Knowledge Base

Compared 17% of the time

iSpring LMS vs ProProfs Knowledge Base

Compared 14% of the time

More ProProfs Knowledge Base Competitors

Product Reports

Buyer's Guide

Moodle

July 2026

Download Moodle product report

Buyer's Guide

Knowledge Management Software

July 2026

Download ProProfs Knowledge Base product report

Overview

Moodle provides open-source flexibility, plugin support, and integration capabilities for educational and organizational use, enhancing efficiency through features like course management and automatic grading.

Moodle is an adaptable platform for education and training purposes, offering extensive plugins, LTI tool compatibility, and integration options. Its course management, random exam question generation, and collaborative features make it popular among educational institutions. Modular design and activity modules strengthen user interaction, while accessibility measures support a diverse user base. Security and usability are key focuses, but improvements are needed in interface design and navigation. Scalability, customization, and documentation require attention for optimal performance and user satisfaction. Flexible integration with services like Google Suite and enhancements in reporting can further streamline its effectiveness.

What are Moodle's Key Features?

Open-source Flexibility: Easily customizable to meet user needs.
Extensive Plugin Support: Offers numerous plugins for expanded functionality.
LTI Tool Compatibility: Integrates seamlessly with external learning tools.
Automatic Grading: Streamlines assessment evaluation.
Accessibility Features: Ensures wide-ranging user inclusion.

What Benefits and ROI Should Users Look For?

Efficiency: Reduces time with automated processes.
Security: Protects data and maintains integrity.
Community: Global collaboration and support available.
Integration Capabilities: Connects with current systems and tools.
Flexibility: Adapts to educational and corporate training scenarios.

In education, Moodle is commonly used for exam scheduling, course hosting, and assignment management. Corporations leverage it for training and certification needs, while educators use it for planning, quizzes, and interaction facilitation. Its ERP integration and plagiarism detection capabilities are utilized widely. Companies find its plugin and cloud support critical for customized training implementations.

Moodle

ProProfs Knowledge Base optimizes information management by offering a comprehensive platform designed for content storage and retrieval, making it invaluable for companies aiming to streamline knowledge sharing.

ProProfs Knowledge Base is an intuitive tool built to facilitate seamless creation, sharing, and management of knowledge within organizations. It ensures that employees have quick access to relevant information whenever needed. Its cloud-based deployment ensures scalability and accessibility, leading to improved teamwork and productivity. By simplifying knowledge processes, ProProfs Knowledge Base empowers teams to collaborate more effectively while reducing the time spent searching for information.

What are the most important features of ProProfs Knowledge Base?

Customization: Easily adapt the system to meet specific business needs with robust customization options.
Collaboration: Allows multiple users to work together in real-time, ensuring efficient teamwork.
Intelligent Search: Quickly find relevant articles and documents through powerful search capabilities.
Integrations: Seamlessly connects with other software and tools for enhanced workflow.

What are the expected benefits and ROI from using ProProfs Knowledge Base?

Improved Productivity: Save time with quick access to information, leading to increased productivity.
Cost Efficiency: Reduces the need for constant training and information retrieval.
Scalability: Easily scale to match business growth without extensive reconfiguration.
Enhanced Collaboration: Promotes teamwork by providing a centralized knowledge repository.

In industries such as IT, healthcare, and finance, ProProfs Knowledge Base is often implemented to streamline processes and ensure compliance by providing consistent access to knowledge. It helps address industry-specific challenges by organizing information that supports critical functions like support resolution, process documentation, and training resources.

ProProfs

Sample Customers

Acacia University, Alliant International University, American University of Health Sciences, Anaheim University Online, Aspen University, Cal State University San Bernardino, California State University Los Angeles, Chattanooga Fire Training, City of Humble Fire Department, George Washington University, Georgia Institute of Emergency Medical Services, Michigan Online Classroom, Virginia Beach Sheriffs Office, Washington Post

Touro College, Nebraska Department of Human and Health Services

Buyer's Guide

Learning Management Systems (LMS)

July 2026

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