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Cortex XDR by Palo Alto Networks vs Datto Endpoint Detection and Response (EDR) comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Datto Endpoint Detection an...
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, down from 3.8% compared to the previous year. The mindshare of Datto Endpoint Detection and Response (EDR) is 1.1%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Datto Endpoint Detection and Response (EDR)1.1%
Other95.1%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2406663 - PeerSpot reviewer
Director at a computer software company with 11-50 employees
Effective risk response, easy deployment, and enhanced security
They use Datto EDR as part of the solutions that we supply Datto EDR has helped reduce overall security incident costs by fifteen percent. The ease of deployment has been good, and the responsiveness of the application to risks has been quite effective. The inclusion of web filtering would be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"Cortex XDR by Palo Alto Networks saves time in various ways, although the user interface is fairly standard."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"The initial setup is easy."
"The solution's most valuable feature is its ability to rapidly detect certain hardware files."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The policy configuration is great, the granularity of policies that are available is very helpful, it is straightforward to set up, and it has pretty much everything we need and works well within the Palo Alto ecosystem."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"The ease of deployment has been good."
"The most valuable feature of Datto EDR is the visibility of the endpoints."
"Datto Endpoint Detection and Response is a perfect product for endpoint security."
"The insight that the solution provides is the most valuable aspect. The security scanning they do is excellent."
 

Cons

"There are some default policies which sometimes affect our applications and cause them to run around."
"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"If he is using a smaller company, he can depend on some other tools because Cortex XDR by Palo Alto Networks is a bit expensive."
"Based on our experience so far, its implementation is quite complex."
"It is not very strong in terms of endpoint management. It should have additional features like DLP, encryption, or advanced device control. Currently, Cortex is good in terms of the security of the endpoints, but it is not as good as other vendors in terms of the management of the endpoint."
"The solution should force customers to integrate with network traffic to see the full benefits of XDR."
"The playbooks could be improved to include more functionalities or actions."
"On the pricing aspect, Cortex XDR by Palo Alto Networks needs to have a more reasonable rate, particularly for customers in Sri Lanka and Asian countries."
"The solution should allow the automation of playbooks."
"The deployment of the solution right now is terrible. We find it to be very bad. It could be improved enormously."
"The solution could improve by having more deployment methods."
"The inclusion of web filtering would be good."
 

Pricing and Cost Advice

"It is "expensive" and flexible."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"This is an expensive solution."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"Very costly product."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It has reasonable pricing for the use cases it provides to the company."
"The price of the product is not very economical."
"Datto Endpoint Detection and Response is not an expensive solution."
"There is an annual license to use this solution. The price of the solution can be expensive depending on the company."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Comms Service Provider
11%
Computer Software Company
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Infocyte HUNT
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Datto Endpoint Detection and Response (EDR) and other solutions. Updated: September 2026.
920,769 professionals have used our research since 2012.