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Cortex XSIAM vs Google Chronicle Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cortex XSIAM offers significant ROI and reduced staffing needs, though some businesses await full financial assessments.
Sentiment score
6.3
Users are still assessing ROI, finding potential value in cloud billing and comparing with DNIF for long-term impact.
 

Customer Service

Sentiment score
6.9
Cortex XSIAM customer support varies, with mixed reviews ranging from inadequate responses to helpful, efficient resolutions across different tiers.
Sentiment score
7.4
Google Chronicle Suite's customer service is generally positive, but some users note delays; recent staffing improvements are acknowledged.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
We are a critical project for them at this moment, and they provide excellent service.
They are slow, and the initial responses often require more information rather than providing helpful solutions.
The technical support I’ve received is rated an eight out of ten.
 

Scalability Issues

Sentiment score
7.3
Cortex XSIAM scales easily for enterprises, rated highly for scalability, despite integration reliance concerns, supporting numerous assets and users.
Sentiment score
8.2
Google Chronicle Suite is praised for scalability, handling large data volumes efficiently on Google infrastructure, suitable for diverse needs.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
I rate the scalability of Google Chronicle Suite as ten out of ten.
Google Chronicle Suite is very scalable, being a cloud-based solution.
Chronicle Suite is fully scalable with a rating of seven or eight out of ten in scalability.
 

Stability Issues

Sentiment score
8.2
Cortex XSIAM is highly stable, cloud-based, and dependable, with minimal downtime, excellent reliability ratings, and rare intervention needs.
Sentiment score
7.9
Google Chronicle Suite is praised for reliability and stability, with minor issues in small POC environments but generally performs well.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
I rate the stability of Google Chronicle Suite as a nine, as I have not encountered any stability issues.
 

Room For Improvement

Cortex XSIAM needs improvements in integration, performance, usability, and support services, with enhanced automation and developer-friendliness.
Google Chronicle Suite requires user-friendly enhancements in dashboard, API integration, log management, alerting, and threat intelligence features.
Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex could improve the detection and online resolution of security vulnerabilities.
The graphical user interface could be improved to enhance user experience.
The UI is the primary challenge in need of improvement.
Google Chronicle Suite lacks near time detection.
 

Setup Cost

Cortex XSIAM is competitively priced compared to Splunk and Microsoft Sentinel but involves complex licensing and additional costs.
Google Chronicle offers flexible, competitive pricing but can become costly for larger businesses with additional platforms.
The first impression is that XSIAM would be more expensive than others we tried.
The product is very expensive.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
It's neither expensive nor cheap, and I believe it is a justified price for the features offered.
Compared to a SIEM like Microsoft Sentinel, it is much more affordable.
I experience Chronicle as less expensive and less complicated than Azure.
 

Valuable Features

Cortex XSIAM provides advanced threat detection with machine learning, seamless third-party integration, and comprehensive network and endpoint protection.
Google Chronicle Suite excels in threat response, seamless integration, automation, and cost-effective data management for audits and compliance.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The flexibility for creating manual workflows stands out.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
They also combine their source solution into one product, allowing for out-of-the-box playbook creation and incident response.
The AI infused into the platform helps in investigations and rule creation.
The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (5th), AI-Powered Cybersecurity Platforms (8th)
Google Chronicle Suite
Ranking in Security Information and Event Management (SIEM)
10th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.8%, up from 1.2% compared to the previous year. The mindshare of Google Chronicle Suite is 3.3%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

AKASH MAJUMDER - PeerSpot reviewer
Incident response times have significantly reduced with efficient device integration and log parsing capabilities
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, similar to a feature available in Cortex XDR. The AI analytics need fine-tuning because some use cases are not working from my side.
Rene Schouten. - PeerSpot reviewer
Harnesses anomaly detection and automated response for efficient threat management
I really appreciate the anomaly detection and machine learning capabilities that identify unusual patterns without needing signatures. The automated response feature allows for immediate actions like isolating infected machines or blocking malicious IP addresses. It is also cost-effective, charged based on use per second rather than data volume. Additionally, the solution supports annual audits and ensures compliance.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
13%
Retailer
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools. There are additional expenses for more functionalities.
What needs improvement with Cortex XSIAM?
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports. Additionally, a future update request is to enable tagging of endpoints in groups, simila...
What do you like most about Google Chronicle Suite?
Google Chronicle Suite is a highly scalable solution with good search capabilities.
What is your experience regarding pricing and costs for Google Chronicle Suite?
Our license is based on the size of the company with an all-you-can-eat model, considering storage capabilities per day. It's a flexible pay method.
What needs improvement with Google Chronicle Suite?
The functionalities for parsing and including feeds need improvement. Google should make it easier for clients to manage these aspects.
 

Overview

Find out what your peers are saying about Cortex XSIAM vs. Google Chronicle Suite and other solutions. Updated: June 2025.
860,592 professionals have used our research since 2012.