


CrowdStrike Falcon Insight XDR and Symantec Endpoint Security Complete compete in the cybersecurity industry, focusing on endpoint protection. Based on user feedback, CrowdStrike seems to have the upper hand due to its lightweight agent and AI-driven features that enhance threat detection.
Features: CrowdStrike Falcon Insight XDR offers a lightweight agent, real-time behavior-based detection, and remote access for analysis, enhancing threat detection and response efficiency. The AI-driven features provide comprehensive visibility across endpoints, improving scalability and system performance. Symantec Endpoint Security Complete includes advanced firewall protection, real-time protection, and threat-hunting capabilities that effectively mitigate sophisticated threats.
Room for Improvement: CrowdStrike users express the need for better dashboard reporting, enhanced integration capabilities, and reduced false positives. Calls for improved support and more competitive pricing are also noted. Symantec could benefit from modernizing its user interface, reducing system impact, and adding XDR functionalities to remain competitive, along with revising its pricing structure.
Ease of Deployment and Customer Service: CrowdStrike Falcon is easily deployed in cloud environments, simplifying management and supporting distributed teams, albeit with some consistency issues in technical support. Symantec's on-premises focus may appeal to enterprises with established infrastructure, though it lacks the flexibility CrowdStrike offers. Users find Symantec's support reliable but less responsive.
Pricing and ROI: CrowdStrike Falcon is seen as a premium option with modular purchases, leading to high upfront costs but yielding strong ROI through fewer security incidents and operational efficiency. Symantec Endpoint Security Complete is cost-effective for smaller enterprises but requires additional payment for full feature access, which can affect its value proposition.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
I don't know the current situation with Broadcom, however, it was good when I was involved.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Mac OS upgrades would break them before new versions were available.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 5.8% |
| Cortex XDR by Palo Alto Networks | 3.9% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 89.6% |



| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 54 |
| Midsize Enterprise | 34 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 7 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
CrowdStrike Falcon Insight XDR provides adversary-driven detection and response across endpoints and beyond. It combines AI-powered endpoint detection and response with integrated threat intelligence and expert context to deliver high-quality, context-rich detections that help security teams identify and prioritize sophisticated threats.
Automated leads and Charlotte AI, combined with attack-path visibility, adversary context and MITRE ATT&CK mappings, help analysts investigate incidents faster. Real Time Response and Falcon Fusion SOAR support direct and automated remediation at scale. Extend investigations with critical context from identity, cloud, mobile and data protection, while incorporating third-party data in the same console.
What are the key features of CrowdStrike Falcon?
What benefits and reported outcomes can organizations achieve?
In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Symantec Endpoint Security Complete offers robust defense capabilities including firewalls, advanced threat protection, and real-time SONAR monitoring to safeguard digital environments. This solution addresses virus outbreaks and reduces attack surfaces with a suite of advanced features.
With focus on comprehensive endpoint protection, Symantec Endpoint Security Complete is designed to detect, prevent, and respond to advanced cyber threats while maintaining minimal performance impact. It integrates various security measures such as sandboxing, threat hunting, EDR, and more, ensuring complete protection. Its deployment across different platforms is customizable, allowing adaptation to evolving security needs, from network security and secure messaging to Active Directory protection. Facilitating easy policy compliance and low administrative effort, this solution enhances cybersecurity readiness effectively.
What are the most important features of Symantec Endpoint Security Complete?In sectors such as finance and healthcare, Symantec Endpoint Security Complete plays a crucial role in safeguarding sensitive data and maintaining compliance. Retailers employ it to secure payment ecosystems, while educational institutions utilize its capabilities to protect against cyber threats in an increasingly digital learning environment. Its flexibility allows it to cater to varied industry requirements, ensuring reliable protection and efficient management of cybersecurity operations.
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