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CrowdStrike Falcon vs Sentinel comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.5
Cortex XDR reduces malware incidents, lowers costs, enhances compliance, and improves operations, offering significant financial and operational benefits.
Sentiment score
6.8
CrowdStrike Falcon boosts security, reduces costs, increases efficiency, and enhances threat response, leading to improved productivity and ROI.
Sentiment score
5.5
Sentinel boosts ROI by tracking user behavior and reducing security costs, with returns often seen within three years.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
Catching issues early enough saves us from having to disable multiple users, which may be part of a later phishing event or disruption event in our environment.
Director, Information Security Services at a university with 10,001+ employees
We have to have cyber liability insurance, and knowing that we have CrowdStrike Falcon definitely helps when it comes to the bottom line and helping our insurance rates stay at a fair level.
Information Security Manager Iam at ExactCare Pharmacy
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
 

Customer Service

Sentiment score
6.9
Cortex XDR support is generally praised for its speed and knowledge, despite regional and support tool limitations.
Sentiment score
7.1
CrowdStrike Falcon support offers mixed feedback, with praised efficiency and premium service but noted inconsistencies in standard support.
Sentiment score
5.8
Sentinel's customer service is highly rated for quick, effective support, though low-priority and backend support may vary.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
Cyber Security Architects at VaporVM
Everybody is friendly, knowledgeable, and wants to help, and you can feel that they want to keep your business.
Information Security Manager Iam at ExactCare Pharmacy
The onboarding team deserved a ten.
IT Support Engineer at a media company with 51-200 employees
The customer support for Sentinel is very good; any tickets logged will be answered immediately within the given timeframe.
Senior Specialist at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.4
Cortex XDR offers seamless scalability for enterprises, supporting thousands of endpoints and flexible deployment across various roles.
Sentiment score
7.7
CrowdStrike Falcon offers scalable, cloud-based security, efficiently managing thousands of endpoints, suitable for both large and small enterprises.
Sentiment score
7.8
Sentinel is highly scalable, integrating with devices and servers easily, though setup challenges exist due to skill gaps.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
Cyber Security Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and reliability, with regular upgrades and minor, infrequent technical issues.
Sentiment score
8.1
CrowdStrike Falcon is highly stable and reliable, with minimal issues, efficient performance, and excellent user ratings.
Sentiment score
8.2
Sentinel is rated highly for stability, though Java RAM issues and network sensitivity sometimes affect its seamless 5,000 events/second performance.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR by Palo Alto Networks can be trusted completely.
Soc Analyst at Softcell Technologies Limited
I have not experienced any downtime, crashes, or performance issues with CrowdStrike Falcon.
IT Security Analysts at Royal Business Bank
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
 

Room For Improvement

Cortex XDR should improve UI, automation, integration, licensing, pricing, endpoint management, and add IoT and on-premises features.
Users seek enhanced compatibility, user-friendliness, AI, support, and flexible pricing for CrowdStrike Falcon, emphasizing deployment complexity and cost.
Sentinel's unclear security, complex interfaces, and integration issues hinder user experience and compliance, demanding improved customization and dashboards.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
Documentation is abysmal and needs to be improved dramatically.
Senior Security Engineer at a financial services firm with 10,001+ employees
If I bring up a device, I want a quick button there to contain it because if I'm clicking on that device, there's something I'm looking into and most likely I've been alerted of something, so I should probably contain it first and then ask questions later.
Network Security Engineers at Silver State Schools Credit Union
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
 

Setup Cost

Cortex XDR is considered costly but valuable for enterprises, with discounts for long-term contracts, though regional pricing varies.
CrowdStrike Falcon pricing reflects endpoint volume and modules, offering strong security value for $60-$100 per user annually.
Sentinel offers flexible subscription pricing with discounts, yet costs align with competitors, suitable for enterprises but pricey for small businesses.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
Soc Analyst at Softcell Technologies Limited
It is approximately 60 dollars per endpoint at MSRP.
Senior Secops Engineer at a program development consultancy with 1,001-5,000 employees
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is part of a package for all Microsoft products, I feel it is a better choice comparatively than other SIEMs in the market.
Senior Specialist at a tech vendor with 10,001+ employees
 

Valuable Features

Cortex XDR offers advanced threat detection, AI analytics, seamless integration, and real-time blocking, enhancing security and reducing costs.
CrowdStrike Falcon excels with real-time threat detection, integration, scalability, reducing workloads, and enhancing security through its unified platform.
Sentinel provides comprehensive threat detection and analysis with seamless Microsoft integration, offering real-time insights and scalable security solutions.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Cyber Security Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation.
Senior Specialist at a tech vendor with 10,001+ employees
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CrowdStrike Falcon
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
173
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Endpoint Detection and Response (EDR) (2nd)
Sentinel
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Security Information and Event Management (SIEM) (15th)
 

Mindshare comparison

Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
CrowdStrike Falcon5.7%
Microsoft Defender for Endpoint6.5%
SentinelOne Singularity Endpoint4.5%
Other83.3%
Endpoint Protection Platform (EPP)
Security Information and Event Management (SIEM) Mindshare Distribution
ProductMindshare (%)
Sentinel2.7%
Splunk Enterprise Security7.8%
IBM Security QRadar5.6%
Other83.9%
Security Information and Event Management (SIEM)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
JW
Senior Security Engineer at a financial services firm with 10,001+ employees
Centralized endpoint protection has strengthened compliance and accelerated incident response
There are a number of areas that I only touch a handful of times, but when I get in there, I realize why I don't do that. The main area would be within the support area. The support bot is not really as smart as you would expect it, especially in this day and age of LLM and other capabilities that I know CrowdStrike Falcon is already capable of doing. Additionally, I would appreciate a little bit more easy to read insights of some of the dashboards or maybe manipulation of the dashboards. It is still a little cumbersome to build custom dashboards and it's not as intuitive as you would think. Documentation is abysmal and needs to be improved dramatically. I know that there's a big effort to do this, however, even the new effort is honestly worse than it was before. Those are definitely major areas of improvement, just more in the usability of the features.
PT
Senior Specialist at a tech vendor with 10,001+ employees
Improved incident monitoring has reduced false positives and supports audit-ready reporting
The best features Sentinel offers, in my experience, include the filtering features and the ability to run KQL queries so that I can understand what table has what and when the last log has been monitored and reported. Sentinel has positively impacted my organization by improving monitoring significantly. As a pay-as-you-go service, we are ingesting logs as needed. When the pay-as-you-go service is enabled, we can either ingest whenever there is a spike in the logs, and when there are fewer logs, we can reduce the ingestion. This approach is helpful for both the organization and me. In terms of metrics showing how Sentinel has helped, as part of log filtering, we have reduced around thirty to thirty-five percent of false-positive incident creation. We have also cleared some audits by enabling log retention in Sentinel, allowing us to pull out data for audits when necessary using both hot retention and cold retention. This has helped the organization as a whole.
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Financial Services Firm
10%
Manufacturing Company
9%
Outsourcing Company
9%
Computer Software Company
8%
Outsourcing Company
10%
Financial Services Firm
9%
Manufacturing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise46
Large Enterprise83
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing u...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is t...
What is your experience regarding pricing and costs for NetIQ Sentinel?
My experience with pricing, setup cost, and licensing shows that while it is a little on the higher side, since it is...
What needs improvement with NetIQ Sentinel?
Sentinel needs minimal improvement, though improvements are ongoing. Everything seems to be functioning perfectly, an...
What is your primary use case for NetIQ Sentinel?
My main use case for Sentinel is that I'm a subject matter expert for Sentinel, specifically for security incident ev...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
913,683 professionals have used our research since 2012.