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Cortex XSIAM vs Sentinel comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.6
Cortex XSIAM enhances incident management and provides significant financial returns by automating detection and response, reducing staffing needs.
Sentiment score
6.0
Sentinel tracks user behavior to prevent security issues, offering financial gain typically within a three-year lease period.
 

Customer Service

Sentiment score
5.8
Cortex XSIAM support varies; premium service excels, while non-premium experiences depend on distributor expertise and sometimes face delays.
Sentiment score
4.5
Clients find Sentinel service excellent overall, but some face delays and difficulties, especially with low-priority issues.
With premium support, core Palo Alto technical experts handle issues directly.
Team Lead, Security at seamlessinfotech.com
It is ineffective in terms of responding to basic queries and addressing future requirements.
Associate Director at a financial services firm with 5,001-10,000 employees
The support was excellent.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
 

Scalability Issues

Sentiment score
6.5
Cortex XSIAM is scalable for various business sizes with cloud-based integration, but lacks on-premises deployment and mixed reviews.
Sentiment score
8.0
Sentinel efficiently scales and integrates with systems, favored by large organizations for enterprise-grade performance in extensive environments.
Without proper integration, scaling up with more servers is meaningless.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM is highly scalable.
SOC Analyst at OVELOSEC
 

Stability Issues

Sentiment score
7.6
Cortex XSIAM is praised for its stability, rapid issue resolution, and efficient performance despite minor post-update challenges.
Sentiment score
8.0
Sentinel is generally stable, with some users noting Java-related issues and region-specific outages, but high ratings overall.
The product was easy to install and set up and worked right.
Owner at Xelere
Overall, Cortex XSIAM is stable.
SOC Analyst at OVELOSEC
It works really nice and performs really efficiently after configuration.
IT COMMUNICATIONS AND NETWORKS at Américas BPS
 

Room For Improvement

Cortex XSIAM needs improved integration, performance, interface, pricing, support, ASM, AI, onboarding, tagging, and identity management enhancements.
Sentinel requires improved web integration, user interface, customization, documentation, and dashboard simplicity, while addressing regional outages and cost concerns.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Associate Director at a financial services firm with 5,001-10,000 employees
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
SOC Analyst at OVELOSEC
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing.
Solutions Architect at ostec
Price is always a consideration, so the price would be nice if it were lower.
Manager, Customer Success at Coltek Business Soltuions
 

Setup Cost

Cortex XSIAM is viewed as competitively priced but complex, aligning with market expectations despite some regional variations.
Sentinel is a subscription-based enterprise solution with competitive pricing, offering discounts and regular updates, requiring a support contract.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable.
Director at MICROLOGIC NETWORKS PRIVATE LIMITED
The product is very expensive.
Associate Director at a financial services firm with 5,001-10,000 employees
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools.
SOC Analyst at OVELOSEC
They nearly always bill it in dollars, so if it can be billed in our currency, that would be helpful and fixed in our currency.
Manager, Customer Success at Coltek Business Soltuions
 

Valuable Features

Cortex XSIAM excels in machine learning threat detection, SOAR features, and advanced automation for efficient security management.
Sentinel excels with its scalable, user-friendly design, integrating advanced threat detection and automated incident response, enhancing security management.
The advanced visualization capabilities of the product are important for understanding security trends in an organization.
Solutions Architect at ostec
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
Owner at Xelere
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Senior Vice President at Chi Networks
Sentinel's best features include that it's a very easy product to use.
Manager, Customer Success at Coltek Business Soltuions
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Identity Threat Detection and Response (ITDR) (7th), AI-Powered Cybersecurity Platforms (8th)
Sentinel
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.4%, up from 2.3% compared to the previous year. The mindshare of Sentinel is 3.2%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cortex XSIAM2.4%
Sentinel3.2%
Other94.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

reviewer2666148 - PeerSpot reviewer
Associate Director at a financial services firm with 5,001-10,000 employees
Integration challenges highlight the need for manual workflows
The standard integrations are very limited, and the integrations available are not listed in the marketplace. Obtaining validation for integrations from Palo Alto takes around eight months, which is quite long. The solution would benefit from having more standard playbooks and templates available, as in other partners. Currently, everything must be created from scratch. In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Simon Johnston - PeerSpot reviewer
Manager, Customer Success at Coltek Business Soltuions
Simple antivirus solution integrates well but could improve pricing and currency options
I don't really have experience working with these solutions. I promote them for our clients, but I don't work with them. I can't share my experience with these tools as I make assumptions about that. For both Adlumin and CrowdStrike, both confirm that they're scalable and enterprise-ready and all those kinds of things. We haven't had any specific problem with either of those. We just have a preference for which one we would prefer. If somebody says they want to use a different one from the one that we prefer, then we have to find reasons why they aren't. But scalability is not one of the reasons that one is better over the other. I don't really have advice for people that are looking into using Sentinel; just do your research across what is available. On a scale of one to ten, I rate Sentinel a seven.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
Computer Software Company
10%
Financial Services Firm
9%
Comms Service Provider
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Cortex XSIAM?
I did not participate in pricing discussions for Cortex XSIAM solutions, so I cannot provide a review regarding prices for this solution.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is on the expensive side and requires substantial improvement in pricing. There are other features that could be improved, including integration with vendors such as CyberArk. I would ...
What is your primary use case for Cortex XSIAM?
With Cortex XSIAM, we installed an agent on Active Directory on-premise. We connected our Firewalls to the Data Lake and the Active Directory, and protected the Firewalls with another authenticatio...
What do you like most about NetIQ Sentinel?
The solution lets us get all the logs properly and regularly monitor customer infrastructure.
What is your experience regarding pricing and costs for NetIQ Sentinel?
I don't have too many comments overall about pricing as we're in South Africa, so it makes more sense if it's billed in rand. They nearly always bill it in dollars, so if it can be billed in our cu...
What needs improvement with NetIQ Sentinel?
I'm not sure what the room for improvement is for Sentinel. It needs to stay current, and it does, so I suppose that's fine. I don't have a high demand for what it should do. Price is always a cons...
 

Also Known As

No data available
NetIQ Sentinel, Novell SIEM
 

Overview

 

Sample Customers

Information Not Available
Faysal Bank, GaVI, Handelsbanken, ISC Mªnster, Lambeth Council, Swisscard, The Municipality of Siena, Tukes, University of Dayton, University of the Sunshine Coast
Find out what your peers are saying about Cortex XSIAM vs. Sentinel and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.