

CrowdStrike Falcon and Symantec Endpoint Security Complete are two competitors in the cybersecurity landscape. CrowdStrike Falcon has gained an upper hand with significant user satisfaction in features, deployment, and support.
Features: CrowdStrike Falcon users appreciate its extensive threat data, real-time monitoring, and effective AI capabilities. These features, along with smooth integration capabilities and real-time response, enhance its competitive position. Symantec Endpoint Security Complete is favored for its robust firewall feature, cost-effective antivirus plus EDR integration, and strong endpoint protection, making it suitable for smaller organizations focused on cost-effective solutions.
Room for Improvement: CrowdStrike could improve reporting, forensic analysis, query simplicity, and support for legacy operating systems. Symantec would benefit from improvements in installation processes, mobile device support, lightweight design, and integration of advanced functionalities like EDR and XDR.
Ease of Deployment and Customer Service: CrowdStrike offers a variety of deployment options, including Hybrid and Public Cloud, with efficient customer service, especially with premium support. Symantec shows a stronger presence in on-premises environments and might provide a more straightforward licensing experience for traditional setups.
Pricing and ROI: CrowdStrike Falcon is seen as expensive compared to alternatives like Symantec and Trend Micro, yet many users consider it worth the cost due to its advanced features. Symantec Endpoint Security Complete presents a competitive edge with pricing that caters to smaller to midrange companies. CrowdStrike users report a positive ROI through reduced threat management time and enhanced operational efficiency, while Symantec users appreciate the straightforward annual licensing contributing to a good value-for-money offering.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
I don't know the current situation with Broadcom, however, it was good when I was involved.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
Mac OS upgrades would break them before new versions were available.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
The mobile device management was not unified with the other endpoint management, creating structural issues.
They could improve the user interface.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
Fortinet Endpoint Protection provides more features compared to other solutions.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 7.0% |
| Symantec Endpoint Security Complete | 0.7% |
| Other | 92.3% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Symantec Endpoint Security (SES) Complete delivers comprehensive protection for all your traditional and mobile devices across the entire attack chain. Symantec endpoint innovations include behavioral isolation, Active Directory security, and Threat Hunter technologies to protect your endpoints against sophisticated threats and targeted attacks. For higher return-on-investment and lower total cost of ownership, this single-agent solution supports on-premises, hybrid, and cloud-based deployments.
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