

CrowdStrike Falcon and Tines compete in the cybersecurity and automation space. CrowdStrike Falcon shows an edge in security capabilities, while Tines stands out in automation and integration features.
Features: CrowdStrike Falcon provides extensive endpoint protection, threat intelligence, and proactive threat hunting. Tines offers automation-driven security operations that seamlessly integrate with various tools to streamline workflows.
Room for Improvement: CrowdStrike Falcon could enhance customization flexibility, improve documentation, and reduce setup complexity. Tines could benefit from increased security features, enhanced threat hunting capabilities, and a more comprehensive user interface.
Ease of Deployment and Customer Service: CrowdStrike Falcon provides a quick cloud-based deployment with responsive customer service. Tines also offers cloud deployment with greater customization flexibility, providing tailored solutions for specific needs.
Pricing and ROI: CrowdStrike Falcon involves higher setup costs, justified by its comprehensive security offerings. Tines provides competitive pricing with a focus on automation, ensuring significant ROI by reducing manual intervention and enhancing efficiency.
Based on our experience and industry benchmarks, I can say that we have seen around a thirty to forty percent improvement in time spent on endpoint security operations.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
I can speak for fewer employees needed because we used to require many analysts to deal with all the alerts that we were generating, but now we have about 90 to 95% of the alerts already automated through Tines, which requires tremendous time saved and a ton of reduction in the number of analysts required.
In some domains, we were in a position to actually let go of people, meaning at least two people have been reduced from one team, which saves a lot of cost for the organization.
We did not see proper value in it, whereas other platforms would have given much higher value for us.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Whenever we hit roadblocks or issues with the platform or story, even if it was our mistake, the people from the most senior engineering team of Tines immediately were willing to get on call with us.
I would rate the customer support a ten on a scale of one to ten.
The support and engineering team is quick to resolve bugs and respond promptly.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
It is built for growing teams and has more complex automation capacity.
Whenever this became insufficient, we could easily reach out to the Tines team where they immediately gave us a remedy or fixed the issue.
From the workloads we have, it can scale for different workflows and add more workflows.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
The tool is stable up to ninety-nine point nine percent.
Tines is very stable.
Its AI improves the speed and quality of security workflows when analyzing large amounts of information.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
I would like Tines to improve by adding more advanced AI features that can help automatically analyze security alerts, summarize incidents, recommend response actions, and identify patterns from previous incidents.
Reporting and dashboards could be more advanced for deeper analysis.
The issue with the Implode action is that once we get a certain number of events into the Implode action, we lose context of all the events except the last one that came in, so it is a bit difficult to send data back once it goes through the Implode action.
For example, the basic plan starts at a certain price per endpoint per year, while advanced plans with more features cost higher.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
Tines required no setup cost since we just used their cloud tier and built everything with internal engineering resources.
My experience with pricing, setup cost, and licensing is very good.
I did not handle the purchasing side, so I did not actually know the exact pricing or the licensing details.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It helps in streamlining our security operations effectively and efficiently without requiring coding knowledge.
What stands out mostly about Tines's features is the integrations. It connects easily with tools such as Slack, emails, and spreadsheets, and it makes data moves automatically without much work.
Tines caught the failure and queued them automatically. We did not lose a single student log.
| Product | Mindshare (%) |
|---|---|
| CrowdStrike Falcon | 4.4% |
| Tines | 1.1% |
| Other | 94.5% |


| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 33 |
| Large Enterprise | 63 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 4 |
CrowdStrike Falcon provides cutting-edge endpoint detection with automatic alerts, real-time monitoring, and seamless integration capabilities. Cloud-native architecture and AI-driven processes ensure scalable protection and efficient threat remediation.
CrowdStrike Falcon is recognized for its robust EDR and threat intelligence features that enhance security and streamline operations. Its lightweight agent minimizes system impact while offering real-time monitoring and detailed reporting. This platform uses cloud-native architecture for scalable, consistent protection, significantly reducing administrative demands. AI and machine learning empower precise threat hunting and behavioral analysis, which mitigates false positives and boosts cybersecurity efficiency. Users seek improvements in integration with other systems, reporting functions, and compatibility with specific operating systems. While the solution handles malware mitigation and threat response efficiently, suggestions for on-demand scanning, enhanced visibility, and better dashboard features are noted.
What are the key features of CrowdStrike Falcon?In technology sectors, CrowdStrike Falcon commonly supports endpoint protection and threat response initiatives, allowing companies to replace traditional antivirus systems with more advanced solutions. In finance, it secures sensitive data across multiple platforms, ensuring compliance. In healthcare, real-time security analysis protects patient data on critical devices like servers and laptops, utilizing AI to enhance cybersecurity defenses.
Tines offers no-code and low-code automation for users to automate tasks without coding expertise, integrating seamlessly with APIs to enhance incident management and security operations.
Known for a vendor-neutral approach, Tines provides detailed documentation and live chat support, allowing for effective integration with other tools, scheduling capabilities, and streamlined processes that save time and effort. Users find it intuitive for efficient task handling, making manual intervention unnecessary. Challenges include the need for more comprehensive documentation and instructional videos, as well as improvements in AI integration and reporting aesthetics. Pricing is also noted as higher compared to alternatives.
What are the most important features of Tines?Tines primarily serves organizations in the security sector, automating security operations such as alert detection and managed detection and response. It's utilized extensively in security operation centers for tasks like phishing email processing, ticket creation, IOC investigations, and ticket assignments within enterprise security frameworks, with multiple teams delivering Tines services to enhance task handling efficiency.
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