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CTERA Enterprise File Services Platform vs Egnyte comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CTERA Enterprise File Servi...
Ranking in Content Collaboration Platforms
12th
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Backup (12th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd)
Egnyte
Ranking in Content Collaboration Platforms
13th
Average Rating
8.4
Reviews Sentiment
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of CTERA Enterprise File Services Platform is 1.2%, up from 0.7% compared to the previous year. The mindshare of Egnyte is 6.0%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms
 

Featured Reviews

Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
John Michael - PeerSpot reviewer
Great search functionality and useful co-authoring capabilities with an easy setup
The best feature is the co-authoring. Before, in Egnyte desktop sync, it didn't have the capability to co-author. Now, since you have Egnyte Connect on your machine, it gives you the capability to co-author on a single file at the same time. Now that the Egnyte vendor upgraded the version and they introduced the Egnyte Connect, there are a lot of features that they added, including co-authoring. You can also access those files and folders using your mobile device, which is good. Some of our advisors don't have a desktop or laptop, so they are just accessing their files via mobile devices or tablets. Before, in Egnyte desktop sync, you could install it on a certain server. Now, with Egnyte Connect, you can install the application on a particular server, and then you can save your file from there. The initial setup is easy. It's easy to move files around, even to, for example, SharePoint. The search functionality has been good. The user interface is great. Support is great. In Egnyte Connect, you can add more domains if you want to access files and folders.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides substantial flexibility, allowing the separation of workloads across various hardware platforms without vendor lock-in. This flexibility makes it adaptable to future infrastructure changes."
"The support is awesome. It is top-notch. I would rate their support a ten out of ten."
"It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution."
"Our main reason for going for this solution was the uncontrollable growth of file data. It was unsustainable on our previous platform or technology. We needed something scalable like CTERA, so it was the scalability that we required."
"The CTERA Enterprise File Services Platform is a hybrid solution that supports both on-premises and cloud environments."
"I like that the glass is always half full with CTERA file services. It keeps the data hot for users on location and then tiers off older data. If you need it, the stub is still there. You can click on it, and it's back on the device."
"CTERA is a very scalable product, allowing us to grow."
"CTERA has out-of-the-box data protection capabilities."
"It's easy to move files around, even to, for example, SharePoint."
"It is scalable and stable."
"It provides a way to granularly choose which folders from the internet you want to sync to your computer. It is really useful for people who are working on teams that are working with files that are frequently changing. You can go in and pretty clearly see what changes have been made. It gives you a constant feed."
"Egnyte Connect is a great application to save files."
"You can really do a lot of cool things with it in terms of being able to co-author and share documents with users that are not in your organization."
"It is a good storage solution."
"From a small firm perspective, Egnyte Connect is simple, it is easy to get users up and running the same day, and I have nothing negative to say about the software. I can't speak to how Egnyte Connect would operate in a midsize company or even a large Fortune 500 company, but, from our perspective as a small business, it is fantastic."
 

Cons

"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"I am looking for a process where version upgrades do not impact the customers. There is no downtime."
"One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node."
"Stability-wise, we just went through one issue that they addressed. We were having cloud sync issues."
"They fixed all the requirements that we had in the beginning. The beginning was a little bit rough, but we tuned it nicely. However, in some cases, they could improve performance."
"It would help to have a global single-pane-of-glass view of all my CTERA devices. We have different regions, and we must log in to each portal to see what's happening with those. It would be nice to have a single portal to see the health of the devices, versions, and firmware upgrades. Sometimes, we want to dive into something more complex, like investigating why CTERA storage usage grew from 2 terabytes to 4 terabytes in a week. That's a little challenging. It's something we would like to see on the road map."
"The issue of my authorization token expiring pretty quickly was pretty annoying. On pretty much every update, it would expire on every computer. On every computer update, at the first opportunity, it would expire. When my computer got updated or the authorization got cut, my saved drives would get messed up. So, I had to reconnect them all. I was never able to set up a useful drive system with my local computer with Egnyte Connect. It would be a big improvement if there was a cached system so that when it loses connection, it can still save what kind of connections were set up, and when it reconnects, it repopulates all those. I don't know if that's even possible, but that's the feature I'd want."
"You cannot delete a file when you have uploaded it in error."
"If this solution had a better ability to search, that would be helpful. In addition, if there was an ability to collaborate, that would also be a benefit. At present, the vision control is had because if someone gets out of it, it locks. And, whoever saves last overrides everyone's work."
"Before, when we were starting to use Egnyte, we were struggling with a lot of bugs with Egnyte desktop sync."
"It would be nice to see an integration of using an active directory to validate and authenticate users on our end as well as on the client user's end."
"As of right now, I have everything that I and my team need."
 

Pricing and Cost Advice

"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"So far, pricing seems to be fine."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"I do not have experience with the pricing of this solution."
"As far as I understand, licenses are associated with the Egnyte platform. There aren't any licenses associated with Egnyte Connect."
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Top Industries

By visitors reading reviews
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
Educational Organization
56%
Computer Software Company
6%
Construction Company
5%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
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Sample Customers

McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
M&C Saatchi, FMC Technologies, Learfield Communications Inc., Aerohive Networks, Devcon, Semperian, Balfour Beatty Construction, Red Bull
Find out what your peers are saying about CTERA Enterprise File Services Platform vs. Egnyte and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.