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CyberArk Endpoint Privilege Manager vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CyberArk Endpoint Privilege Manager enhances security, reduces risks and costs, saves resources, and protects sensitive information effectively.
Sentiment score
7.2
Zscaler Zero Trust Exchange offers high ROI, enhancing security and productivity, reducing costs, and improving remote user experience significantly.
Deploying CyberArk Endpoint Privilege Manager has secured the infrastructure, which saves money, time, and resources.
Lead Consultant at a tech vendor with 501-1,000 employees
I consider CyberArk Endpoint Privilege Manager's return on investment to be good since it effectively accomplishes the goals expected from privilege access management solutions.
Commercial and Technical Professional Manager at Evolution Technologies Group
When I see that I am trying to cut costs, for example, even when replacing Prisma, we have managed to save about over half a million dollars a year.
Cybersecurity Senior Program Manager at Dayforce
In terms of time savings, since users no longer manually connect to the VPN, access became seamless, improving user productivity, especially for remote users.
Team Lead, Technical Content Security at Valuepoint Systems
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
Lead Engineer at FIS Global
 

Customer Service

Sentiment score
6.2
CyberArk Endpoint Privilege Manager support is knowledgeable but needs improvements in response times, accessibility, and first-level assistance.
Sentiment score
4.9
Zscaler's customer service is professional and knowledgeable, but complex issues can cause delays, affecting global user ratings.
They respond immediately to our inquiries, resolve issues promptly, and provide valuable guidance, especially in critical situations.
Security Delivery Analyst at Accenture
We engage them when needed and receive prompt responses that typically resolve our issues.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Earlier, we received support for normal tickets within a day, but now it takes one or two days to resolve issues.
Lead Consultant at a tech vendor with 501-1,000 employees
The support engineers are technically knowledgeable, particularly for Zscaler Private Access related issues, providing clear guidance and documentation for troubleshooting.
Team Lead, Technical Content Security at Valuepoint Systems
Sometimes, support takes time since the solution has some bugs that need fixing.
architect at Tata Consultancy
They have provided the numbers and contact supports, and it is almost immediate.
Cybersecurity Senior Program Manager at Dayforce
 

Scalability Issues

Sentiment score
7.7
CyberArk Endpoint Privilege Manager efficiently scales for large deployments, praised for growth-centered architecture despite integration complexities.
Sentiment score
7.7
Zscaler Zero Trust Exchange Platform's cloud-native architecture enables scalable, efficient, and seamless expansion for diverse enterprises with minimal hardware changes.
We can set permissions per team or department, allowing some teams to elevate specific applications while others have different permissions.
Global Security Systems Consultant at a insurance company with 10,001+ employees
CyberArk Endpoint Privilege Manager is quite scalable.
Security Delivery Analyst at Accenture
The available reports and other security tools assist in scaling it according to my organization's needs.
Cybersecurity Manager at a consultancy with 10,001+ employees
The only limitation I was mentioning is that it was unable to identify the sources of vulnerability, which they are going to embed by the mid of this year.
Cybersecurity Senior Program Manager at Dayforce
Zscaler Zero Trust Exchange Platform is highly scalable, primarily because it is built on a cloud-native, globally distributed architecture.
Team Lead, Technical Content Security at Valuepoint Systems
 

Stability Issues

Sentiment score
8.2
CyberArk Endpoint Privilege Manager is stable, with 99.99% uptime, reliable on Windows, needing console improvements and minimal memory.
Sentiment score
7.8
Zscaler Zero Trust Exchange Platform offers high reliability and availability with minimal downtime, ensuring effective performance for enterprises.
It is a robust solution that has effectively supported our environment without major issues.
Security Delivery Analyst at Accenture
Since implementing it, we have not experienced any outages or stability issues.
Global Security Systems Consultant at a insurance company with 10,001+ employees
CyberArk Endpoint Privilege Manager offers multiple options for creating and stopping policies.
Lead Consultant at a tech vendor with 501-1,000 employees
Zscaler Zero Trust Exchange Platform is very stable, especially in enterprise environments.
Team Lead, Technical Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is very stable.
Cybersecurity Senior Program Manager at Dayforce
 

Room For Improvement

CyberArk Endpoint Privilege Manager needs improved integration, user interface, and pricing, along with enhanced compatibility and functionality.
Zscaler's Zero Trust Platform faces cost, latency, and control issues, with users seeking better integration, support, and scalability.
CyberArk Endpoint Privilege Manager could be improved by simplifying the administration process, specifically when setting up policies and applications.
Global Security Systems Consultant at a insurance company with 10,001+ employees
Currently, no user-based policy option is available inside the EPM console.
Lead Consultant at a tech vendor with 501-1,000 employees
Some features provided in the self-hosted version of EPM are not supported in the software as a service version, like connection to some analysis applied by Palo Alto.
Solution Architect at a consultancy with 10,001+ employees
It would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views.
Team Lead, Technical Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform probably needs to be more efficient because scanning takes a lot of time.
Cybersecurity Senior Program Manager at Dayforce
They might be able to identify if something is missing with Zscaler.
architect at Tata Consultancy
 

Setup Cost

CyberArk Endpoint Privilege Manager's high pricing is justified by its quality, features, and appeal to large enterprises in finance.
Zscaler Zero Trust pricing varies, with flexible customization options and potential savings offsetting initial high costs for larger organizations.
CyberArk Endpoint Privilege Manager is slightly expensive, but costs can be negotiated to become more competitive.
Cybersecurity Manager at a consultancy with 10,001+ employees
CyberArk Endpoint Privilege Manager is costly compared to other solutions.
Lead Consultant at a tech vendor with 501-1,000 employees
I've received feedback that the pricing is high, however, for me, the value it brings is worth the cost.
Manager at a computer software company with 1,001-5,000 employees
There is minimal setup cost since it is a cloud-delivered platform, eliminating the need to invest in additional hardware such as VPN gateways or maintain infrastructure.
Team Lead, Technical Content Security at Valuepoint Systems
Zscaler Zero Trust Exchange Platform is much, much cheaper when comparing price.
Cybersecurity Senior Program Manager at Dayforce
 

Valuable Features

CyberArk Endpoint Privilege Manager enhances security by managing privileges, integrating seamlessly, and preventing ransomware while ensuring regulatory compliance.
Zscaler Zero Trust Exchange Platform enhances security and user experience with seamless connectivity, scalability, and robust control features.
CyberArk Endpoint Privilege Manager effectively reduces malicious content in applications by allowing us to identify and block dangerous applications.
Security Delivery Analyst at Accenture
It allows them to granularly manage controls to prevent some malicious activities on the endpoint machine.
Head of Sales Services Department at a comms service provider with 51-200 employees
CyberArk Endpoint Privilege Manager enhances computer security by providing minimal access, effectively preventing ransomware attacks.
Cybersecurity Manager at a consultancy with 10,001+ employees
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
architect at Tata Consultancy
We have excellent account management, smooth marketplace engagement, and processing in how my team or organization uses Zscaler Zero Trust Exchange Platform.
Manager, Software Development at a outsourcing company with 201-500 employees
Since we started using Zscaler Zero Trust Exchange Platform, it has auto-configuration, and wherever we have deployed the auto-configuration, we have not encountered any problem.
Cybersecurity Senior Program Manager at Dayforce
 

Categories and Ranking

CyberArk Endpoint Privilege...
Ranking in Application Control
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Endpoint Compliance (5th), Privileged Access Management (PAM) (4th), Anti-Malware Tools (5th), Ransomware Protection (3rd)
Zscaler Zero Trust Exchange...
Ranking in Application Control
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
67
Ranking in other categories
Data Loss Prevention (DLP) (5th), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (1st), Secure Access Service Edge (SASE) (2nd), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of May 2026, in the Application Control category, the mindshare of CyberArk Endpoint Privilege Manager is 9.0%, up from 3.7% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 11.1%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Control Mindshare Distribution
ProductMindshare (%)
CyberArk Endpoint Privilege Manager9.0%
Zscaler Zero Trust Exchange Platform11.1%
Other79.9%
Application Control
 

Featured Reviews

DR
Commercial and Technical Professional Manager at Evolution Technologies Group
Strengthening financial services infrastructure by safeguarding and integrating with ecosystems
We use CyberArk Endpoint Privilege Manager to complement a privilege access management solution in order to avoid golden ticket attacks and strengthen services against attacks. It serves as a complement to our asset management solution. The architecture of CyberArk Endpoint Privilege Manager is beneficial for integrating with all customer ecosystems; it's easy to deploy, and achieving that level of integration and control is more challenging with other solutions. The ability of CyberArk Endpoint Privilege Manager to safeguard our financial services infrastructure is very important, as we need to record actions on privileges in our information systems. Regarding the granularity of the managed controls in CyberArk Endpoint Privilege Manager, we have different levels of features to define compensations and capabilities, which help us verify configurations and access, ultimately keeping the safety of rights intact. Our initial challenge with CyberArk Endpoint Privilege Manager is to comply with Colombian regulations in the financial sector, particularly identifying users and managing password changes and rotations. We needed to certify the identities and provide necessary information for government investigations, if required. CyberArk Endpoint Privilege Manager is very important for helping our organization meet compliance and regulatory requirements. We have to comply with international regulations such as SOC, but also with local regulations unique to the financial sector, which is crucial for us due to the high risks involved. CyberArk Endpoint Privilege Manager helped us reduce the time for regulatory processes to approximately two to four months, completing the solution and training. CyberArk Endpoint Privilege Manager has helped us reduce the mean time to detect within our organization. That's our main goal. Regarding MTTD, the solution provides enough information to enhance our overall detection process. We have an 85% improvement in MTTD. CyberArk Endpoint Privilege Manager helps ensure data privacy through strategies that manage information in real-time. CyberArk Endpoint Privilege Manager helps save costs by avoiding risks and future expenses associated with security incidents. It's essential to communicate the value of CyberArk Endpoint Privilege Manager to users, as its controls help improve system security. My role at the company involves service and sales activities.
Vibin Thomas - PeerSpot reviewer
Team Lead, Technical Content Security at Valuepoint Systems
Zero trust access has transformed remote connectivity and now simplifies secure app usage
Zscaler Zero Trust Exchange Platform, especially Zscaler Private Access, is very strong, though there are a few areas where improvements can be made. One challenge observed is around initial troubleshooting and visibility. While Zscaler Private Access provides logs, it can sometimes take time to pinpoint the exact cause of access issues, especially in complex environments with multiple policies and identity integration. Another area is the dependency on identity and connector health. Since Zscaler Private Access is heavily reliant on app connectors and identity providers, any issues with these components can impact user access, making proper monitoring critical. During the initial setup, policy configuration and application onboarding require careful planning, especially for larger environments with many applications. These challenges are manageable with proper design and monitoring. Overall, the platform delivers strong security and user experience. I would recommend a few improvements, especially around user interface, reporting, and troubleshooting experience. From a user interface perspective, while the platform is powerful, the policy configuration and navigation can feel complex, especially for new users. A more simplified and intuitive layout for policy mapping and application access would help reduce the learning curve. In terms of reporting, Zscaler Private Access provides logs, but having more built-in customizable dashboards and analytics would be very helpful. Better visibility into user access patterns, application performance, and real-time troubleshooting insights would improve operational efficiency. From a support and troubleshooting standpoint, it would be beneficial to have more granular centralized visibility, allowing for quick end-to-end tracing of a user request from authentication to application access without switching between multiple views. These improvements would make the platform even more efficient, especially for large-scale enterprise environments.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
11%
Computer Software Company
7%
Government
7%
Financial Services Firm
12%
Manufacturing Company
10%
Computer Software Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise12
Large Enterprise44
 

Questions from the Community

Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about CyberArk Endpoint Privilege Manager?
The most valuable feature of the solution is its performance.
What is your experience regarding pricing and costs for CyberArk Endpoint Privilege Manager?
I believe it's quite a reasonably priced solution. It's not very common to use CyberArk because it's a niche solution, but customers who are willing to control administrative accounts are willing t...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What needs improvement with Zscaler SASE?
The solution needs to improve a lot of aspects.
What is your primary use case for Zscaler SASE?
We are using Zscaler Zero Trust Exchange for its Zscaler Internet Access service. It provides web security, DLP, data protection, prevention, and lots more features.
 

Also Known As

Viewfinity
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

Information Not Available
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about CyberArk Endpoint Privilege Manager vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.