

CyberArk Identity and CyberArk IGA Powered by Zilla compete in the identity and access management market. CyberArk Identity is favored for its versatility, while Zilla is preferred for its governance and audit capabilities.
Features: CyberArk Identity offers advanced administrative access control, Single Sign-On, Multi-Factor Authentication, and Mobile Device Management. It integrates seamlessly with various solutions, providing a flexible environment. CyberArk IGA Powered by Zilla enhances security by streamlining access reviews, facilitating audit report generation, and offering robust compliance features.
Room for Improvement: CyberArk Identity users seek enhancements in Mobile Device Management, network management, and improved cloud scalability. It is noted to have some complexity and support issues. Zilla users suggest improvements in reporting functionality, legacy integration, and risk management governance policies.
Ease of Deployment and Customer Service: CyberArk Identity allows for Public Cloud, Hybrid, and On-premises deployments but has a complex initial setup and variable support experience. Zilla provides simpler Public Cloud deployment but struggles with legacy system integration. CyberArk Identity's complexity can require more robust support.
Pricing and ROI: CyberArk Identity is seen as expensive, with high licensing costs, but users recognize its value in security and time-saving features. Zilla's pricing is more reasonable due to its early market entry and cloud-based approach, appealing to cost-conscious buyers seeking cloud ease. Both products show potential for a strong return on investment.
I have seen over 30% return on investment due to the improvement in operational efficiencies through automation, which enhances productivity.
The main benefit of using CyberArk IGA Powered by Zilla comes from reduced manual effort and faster access validation during investigations, which improves efficiency and reduces risks related to over-privileged accounts.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
I heard from the automation CoE team that we were able to save approximately $75,000 from that specific area.
They resolved the problem immediately after I reported it, on the same day, within one hour.
They respond immediately when requests are raised, and they are always available for priority one tickets.
I received prompt responses and support, which I would rate as very good.
The type of support agreement or contract you have with them determines the level of support provided.
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
As soon as we create a ticket, they reach out quickly and provide immediate solutions.
We can use it on different phones and computers, demonstrating its scalability.
When delving deep into the concepts, there is a lot to address and learn, especially when facing real-time scenarios.
You can scale it out pretty easily, and you can implement it very small.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
CyberArk IGA Powered by Zilla is scalable and has the capability to handle growth or an increased number of users very well.
It is quite scalable, and we can definitely scale up or scale down.
We no longer have our data infiltrated by unauthorized persons, and tracking actions within the system has become very easy.
When you have it in the cloud, you have CyberArk every time you need it.
With a stable network, due to the redundant data centers across the globe, it is a lot easier to use as a SaaS solution.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
In my experience, CyberArk IGA Powered by Zilla is stable, and I have not encountered any downtime or reliability issues.
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
It would be helpful if they released a generalized document for processes such as migration.
Integration or deployment is extremely difficult for CyberArk Identity.
There's a need to enhance network performance.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Faster access to required information during investigations and better integration with other security tools would enhance the experience and help the SOC teams correlate alerts more efficiently.
Regarding pricing, it can be quite a lot for small companies.
The pricing is acceptable.
If I am not going fully cloud, there are additional resources I will need to purchase, such as spinning more VMs or acquiring an HSM device to encrypt the vault.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Opting for multi-year subscriptions can be more economical.
I am not familiar with the pricing and licensing costs, but the setup of CyberArk IGA Powered by Zilla was straightforward since it was cloud-based compared to the previous on-premises tool, SailPoint.
It impacts zero trust security strategies. It prevents lateral movements in the organization.
The two-factor authentication is very important, but the fact that every account is being regenerated every time we use it is the most important security feature for us.
It is the most powerful access management system.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
CyberArk IGA Powered by Zilla has positively impacted my organization by improving visibility into user access and reducing the risk of over-privileged accounts, which can affect costs for us and our clients.
| Product | Mindshare (%) |
|---|---|
| CyberArk Identity | 2.2% |
| CyberArk IGA Powered by Zilla | 2.0% |
| Other | 95.8% |


| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 4 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 5 |
CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.
CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.
According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.
IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.
Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.
What are the key features?
Which benefits or ROI should users consider?
CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.
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