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CyberArk IGA Powered by Zilla vs CyberArk Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Identity Management (IM)
9th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
29
Ranking in other categories
Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Access Management (8th), Active Directory Management (6th), Cloud Resource Access Management (3rd), Customer Identity and Access Management (CIAM) (7th)
CyberArk IGA Powered by Zilla
Ranking in Identity Management (IM)
16th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (18th), Identity Governance Administration (IGA) (6th)
 

Mindshare comparison

As of March 2026, in the Identity Management (IM) category, the mindshare of CyberArk Identity is 2.3%, down from 2.4% compared to the previous year. The mindshare of CyberArk IGA Powered by Zilla is 2.3%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Mindshare Distribution
ProductMindshare (%)
CyberArk Identity2.3%
CyberArk IGA Powered by Zilla2.3%
Other95.4%
Identity Management (IM)
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
reviewer2795934 - PeerSpot reviewer
Associate Director at a legal firm with 10,001+ employees
Identity governance has strengthened privileged access controls and supports ongoing compliance
Customization involves making changes to fit customer requirements. Maintenance usually involves sometimes having issues with different connectors, mostly the Active Directory and LDAP connectors. Periodic aggregation of accounts and applications sometimes go through issues with firewalls. Sometimes they do not work, and you need to make sure your connectors are all in sync, especially your LDAP and AD connectors. Sometimes there could be some issues occurring between these two connectors, so there will be maintenance on that side, making sure they are working on a regular basis based on your monitoring plan. Taking backups regularly and periodic backups are essential. Both the support rating and the overall product rating for CyberArk IGA Powered by Zilla is eight out of ten. Eight means they have complete processes in place to help support, they have resources available, and there is a method to contact them and get response quickly. In that regard, eight is appropriate because they reuse some of their main PAM components which is very good, and compared to other products which I ranked around nine, they should be at eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"It has aided in troubleshooting by allowing logs to be extracted and sent to a correlation engine, such as QRadar, for notifications or alerts."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"What I like most about CyberArk Identity is the model that is in place."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"The straight-through approach of CyberArk Identity is very easy to start with; after you start with it, you can very easily onboard your privileged accounts, and from there on, you can advance further and make it more and more secure."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment."
"The UI is very simplified, and the documentation of CyberArk Identity is very crisp and clear."
"We had these spreadsheets all over the place, but now we have a library of evidence to consult when needed. Zilla keeps everything in one place. It's not scattered all over anymore."
"I enjoy the ease of setup and creation of a review. Being a user of the tool or kind of an admin of the tool, the ease of setup of an access review is valuable."
"It helps users work from anywhere, regardless of their location or country. Users do not need to be in their office geo-location to access applications or resources, which provides flexibility for accessing applications wherever they are."
"CyberArk IGA Powered by Zilla is a very stable product, and I do not see a lot of issues with it most of the time."
 

Cons

"One area for improvement is the complexity of the learning curve for new users."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."
"The OpenID features could improve in CyberArk Identity."
"The user interface could be improved."
"The primary issue I have experienced with CyberArk IGA Powered by Zilla is related to support."
"CyberArk IGA Powered by Zilla is lacking in the governance side of identities compared to competitors."
"Maybe this is coming with their AI module, but I would like to see a feature that performs baseline analysis of permissions that may not fit into a role, and it attempts to group them into a role. We've run into problems with applications where someone has not created a role but assigned ad hoc permissions to a user. We still need to do some manual work to identify the group that the user belongs to. It would be amazing to have Zilla streamline that."
"There is still no automated way to de-provision access as a result of a review, but they are getting there in terms of making it unified. They are getting closer to that."
 

Pricing and Cost Advice

"The pricing is acceptable. It is worth considering what we are protecting with the amount charged."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"CyberArk Identity is an expensive solution."
"There is an initial license and then there is a subscription needed."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"The solution is cheap and I rate its pricing an eight out of ten."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factors for us to purchase it at the time. It was reasonably priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
10%
Healthcare Company
6%
Security Firm
20%
Financial Services Firm
13%
Retailer
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
We do not specifically use the password vaulting feature of CyberArk Identity. The centralized user dashboard of CyberArk Identity has not been that important for us. If it would be possible to sha...
What is your experience regarding pricing and costs for Zilla Security?
It has been fair because we have been in from the beginning or close to the beginning. I know it is not truly an identity access management system yet, but its price was one of the appealing factor...
What needs improvement with Zilla Security?
The challenges I face with the implementation of CyberArk IGA Powered by Zilla involve legacy applications and legacy systems, which sometimes present issues. Additionally, custom-built APIs that a...
What is your primary use case for Zilla Security?
The main use cases for CyberArk IGA Powered by Zilla include onboarding users when they are being recruited, as well as managing the moving and exiting processes. When a user like James moves from ...
 

Also Known As

Idaptive
Zilla Security
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Information Not Available
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